Jul 2023 – Oct 2025 · 2 yrs 3 mos

• 1. Drive lead generation and appointment setting through multi-channel campaigns to build a strong sales pipeline.
• 2. Lead customer success initiatives to maximize adoption, retention, and revenue growth.
• 3. Design and execute demand generation & ABM strategies targeting high-value accounts.
• 4. Develop and implement GTM strategies for new products and market expansion.
• 5. Leverage AI-driven marketing & automation to optimize lead nurturing and campaign performance.
• 6. Use data-driven insights to track, analyze, and accelerate growth outcomes.

Apr 2023 – Oct 2025 · 2 yrs 6 mos

• 1. Building and maintaining strong relafionships with clients, understanding their business goals, and providing strategic guidance.
• 2. Developing and implementing effective account management strategies to drive client satisfaction, retention, and growth.
• 3. Collaborating closely with cross-functional teams to deliver high-quality services and meet client objectives.
• 4. Monitoring account performance, analysing data and insights, and providing regular reports to clients and internal stakeholders.
• 5. Identifying opportunities for upselling and cross-selling services to existing clients.
• 6. Identifying industry trends, best practices, and emerging technologies to drive innovation and deliver exceptional client results.

Feb 2023 – Apr 2023 · 2 mos · Delhi, India · On-site

Aug 2021 – Mar 2023 · 1 yr 7 mos · India

• Resposible for end to end B2B Sales, Lead Generation & Deal Closure
• Booking appointment, handling client meeting, and giving demo/presentation.
• Responsible for co-ordinating with multiple teams like technical teams, pre-sales team, project Management etc. to propose solutions to customers.
• Planning and writing content for Email campaigns.
• Planning and executing marketing outreach activities.
• Researching new business opportunities and maintaining existing relationships.
• Identifying, recruiting and hiring talented BD executives.

Nov 2012 – Apr 2015 · 2 yrs 5 mos · Mumbai, Maharashtra, India

• ·        Responsible to plan & deploy sales monthly targets & get it achieved by each team member & Team Leader.
• ·        Planning and Strategy for expansion of customer base & frequent completion and Market analysis.
• ·        Maintaining relationship with approved partners
• ·        Doing Batch & Seminar planning which can help to generate leads.
• ·        Making sales report for the proper analysis of performance & presenting to CEO on daily/ weekly calls
• ·        Identifying, recruiting and hiring talented sales reps & managing attrition
• ·        Giving product training, sales & process training to every new hire.
• ·        Scheduling one on one’s to share constructive timely feedback for performance management
• ·        Listening to calls, conducting call calibration activities to improve sales conversion further
• ·        Handling team member performance effectively by preparing weekly reports
• ·        Forecasting sales numbers basis on pipeline
• ·        Helping team to handle closures/ difficult objection/ irate customer etc
• Preparing lead funnel reports through salesforce to keep a track of follow-ups, conversion which helps for effective lead management

Aug 2011 – Oct 2012 · 1 yr 2 mos · Mumbai, Maharashtra, India

• ·        Counsel candidates for various programs offered by Manipal University
• ·        Follow up on students’ selection process & queries right until the candidate joins the course.
• ·        Doing Batch & Seminar planning which can help to generate leads.
• ·        Looking after the entire selection process.
• ·        Responsible for batch scheduling, faculty optimization, course progress, conduction of exams, enquiries, admissions and conversion.