Himanshu Raj

CEO

Ghaziabad, Uttar Pradesh, India7 yrs 4 mos experience

Most Likely To Switch

Key Highlights

Proven track record in driving sales growth.
Expertise in building strong client relationships.
Skilled in developing effective marketing strategies.

Stackforce AI infers this person is a Sales and Marketing professional with strong expertise in customer engagement and relationship management.

Contact

himanshu@cloudminister.com LinkedIn

Skills

Core Skills

SalesClient Relationship ManagementMarketing StrategyCustomer EngagementCustomer Relationship ManagementCustomer Support

Other Skills

Audience SegmentationBooking ManagementCascading Style Sheets (CSS)Client ManagementCustomer ExperienceCustomer Relationship Management (CRM)Customer ServiceData AnalysisEmail MarketingFinancial AdvisoryHTMLInsurance PoliciesIssue ResolutionJavaLife Insurance

About

Currently working as Virtual assistant @ E-virtual services Noida, looking forward to work in a softwere company to utilize my core knowledge.

Experience

Cloudminister technologies pvt. ltd.

Director(Sales)

Jun 2023 – Present · 2 yrs 9 mos · Noida, Uttar Pradesh, India · On-site

Successfully identified and pursued new business opportunities in the IT industry, resulting in increase in revenue.
Built and maintained strong relationships with clients, understanding their needs, and providing tailored solutions.
Conducted market research and analysis to identify market trends, competitor strategies, and potential target customers.
Collaborated with cross-functional teams to develop and execute effective sales and marketing strategies.
Negotiated and closed deals with clients, ensuring profitable contracts and long-term partnerships.
Participated in industry events and conferences to enhance the company's brand presence and expand the network.

SalesRelationship BuildingMarket ResearchNegotiationClient ManagementClient Relationship Management

E virtual services

Virtual Assistant

Jun 2021 – May 2023 · 1 yr 11 mos · Noida, Uttar Pradesh, India · Hybrid

Develop and Execute Email marketing campaigns that align with overall marketing strategies and goals.
Collaborate with internal teams to ensure that email campaigns are targeting the right audience and are
effectively designed to drive management.
Manage Email lists, segment audiences, and personalize messaging to improve engagement rates and
conversions.
Analyze email performance metrics and use data to continually improve campaigns and achieve desired
result.
Monitor industry trends and best practices to stay up-to-date on email marketing developments and
proactively make recommendations for improvement.
Billing Related work for the existing clients and assistance for the issues while managing the project.

Email MarketingAudience SegmentationData AnalysisProject ManagementMarketing StrategyCustomer Engagement

Policybazaar.com

Senior Financial Advisor

Jan 2019 – Oct 2020 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Advised customers on retirement insurance policies and investment product that alligned with their
financial objectives.
Sold and marketed insurance policies to clients, meeting or exceeding sales target.
Followed up with customers to ensure satisfaction and build long term relationships.
Provided excellent customer service by addressing enquiries and resolving complains in timely and
professional manner.
Maintain accurate records of customer interactions and policy details.
Develop a strong network of referrals through excellent service and relationship building.
Stay up-to-date on industry trends, regulations, and best practices related to retirement insurance policies
and financial planning.

Financial AdvisoryCustomer ServiceSalesInsurance PoliciesCustomer Relationship Management

Tech mahindra

Customer Service Representative

Aug 2017 – Jul 2018 · 11 mos · Noida, Uttar Pradesh, India

Responding to customer enquiries and providing information about flight schedules, pricing, seating
options, and other related information.
Assisting customer with booking flights including handling reservations, issuing tickets, and making
changes or cancellations.
Managing customer issues and complaints related to ticketing baggage's, flight delays, cancellations, or
other travel related concerns.
Providing pre- and post-flight travel support, such as assistance with check-in, boarding, baggage
handling, and connecting flights.

Customer ServiceBooking ManagementIssue ResolutionCustomer Support