Mar 2025 – Present · 1 yr

Apr 2024 – Jun 2025 · 1 yr 2 mos · Noida, Uttar Pradesh, India · On-site

• Leading supplier vertical, managing $400Mn USD portfolio monthly, developing strategies for market expansion and supplier engagement.
• Overseeing operational processes to optimize performance and ensure alignment with business goals.

Mar 2022 – Apr 2024 · 2 yrs 1 mo

• Leading the new driver supply charter for Swiggy.

Oct 2021 – Feb 2022 · 4 mos

Apr 2020 – Sep 2021 · 1 yr 5 mos

May 2017 – Nov 2017 · 6 mos · Chandigarh, Chandigarh, India

• An extension of Jugnoo Autos, Jugnoo Delivery is an on-demand, hyper-local Logistics service. Jugnoo Delivery is creating a marketplace which is enabling merchants to deliver their products to customers when, where and how they want to while ensuring a seamless delivery experience.
• Responsible for:
• Operations
• Growth & Expansion
• Core team member of the operations team.
• Responsible for making growth strategy for multiple cities and guide city teams to achieve them.
• City Sales & Operations Planning.
• Merchant Onboarding, Demand Planning & Generation.
• P&L Tracking & Maintenance
• Deal Finalization
• Pan India Support - B2B & B2C
• Supply Management
• Driver Care Support
• Functional Product Consultant
• Order Management
• Refund & Return Settlement

Aug 2015 – Apr 2017 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Lead a team of last-mile managers and engineers in developing, implementing and operating effective last-mile solutions for all complex operations.
• Accountable for all aspects of the sale and retention of JD Omni, ranging from pricing negotiations to contract development.
• Devise strategic plans to innovate on sales strategy and lead generation channels.
• Managed a skilled team of 50+ people across 4 locations(Delhi, Chandigarh, Jaipur & Hyderabad) in India with penetration in 15+ cities.
• Collaborated with internal stakeholders for identifying transformational opportunities that will drive sales efficiencies and executing them till last mile.
• Involved in the direct training of the Sales, Customer support, and training team for the better understanding of the product (JDOMNI) over the period of time.
• Directly connected with the Product team, Customer support team and Development team for improving the user experience of the customer of JD Omni.
• Acted as a liaison between the Sales team, development team, product team and the customers.
• Ensured the management of all IT service support for JD Omni, includes but not limited to Incident Reporting, Operations Management, Process Management, Client Servicing, Team Management and business consultancy service deployment and support.
• Improvised, designed & developed management/analysis tools for greater efficiency and profitability of Business.
• Identified improvement areas & implemented measures to maximize customer satisfaction levels.
• Developed& executed strategies aiming at exceeding financial targets assigned to a specific region.
• Autonomously ran the service operation portfolio & managed the overall P&L for 4 locations in India.

Feb 2015 – Jul 2015 · 5 mos · Chandigarh, Chandigarh, India

• Whoopiee helps save money via comprehensive listing of coupons, deals & discounts from top online brands and websites
• Commenced and marketed Whoopiee App in Tricity (Chandigarh, Mohali, and Panchkula) via BTL activities.
• Garnered 2500+ deals from 1000+ merchants including Lakme, Gold Gym across Punjab, Delhi/NCR & Bangalore.
• Spearheaded publicity campaigns by collaborating with 20 colleges & 6 corporates including Tech Mahindra, Infosys.

Oct 2014 – Jul 2015 · 9 mos · Greater Delhi Area

• DeliverOye.com is a Delhi based On-demand errands service provider. Now get anything delivered at a press of a button.
• Launched and publicized DeliverOye in south delhi
• Established a fleet of 30 bikers, powered with GPS enabled app to enhance pickup SLA by reducing TAT
• Consistently fulfilled 300+ deliveries/day, generating net GMV of INR 5.4 million with gross profit of 2.2%
• Strategized website launch by targeting online & offline customers; Implemented for clients like Haldiram etc

Apr 2014 – Jan 2015 · 9 mos · Chandigarh, Chandigarh, India

• Meeting Director/VC/Chancellor/T&P Heads in the Universities and Colleges and convincing Top authorities for conducting “AMCAT”
• Looking after Accounts allocated in Punjab.
• Initiate and closely coordinate relationships and tie-ups with viable prospects, Vice Chancellor, directors, established education consultants and third party service providers.
• Target based sales and revenue generation.
• Need to give presentations to the University/ College’s Management and to the group of students also on AMCAT.
• Assessment & Evaluation of Business Opportunities, Sales Strategizing, Undertaking Presentations, Negotiating and Closing Contracts, Expanding Company's Service Reach & Profit Revenues.
• Setting expectation with the client in terms of delivery.
• Managing processes related to Client requirements.

Aug 2012 – Mar 2014 · 1 yr 7 mos · Chandigarh, Chandigarh, India

• As Manager – Institutional Sales, I work in cohesion with the Vice Chancellors, Director – Student Welfare, Principals, Head - Training & Placement and others related to the set up. I help them achieve their employability assessment needs and campus placement objectives.
• Involved in developing and nurturing mutually beneficial university alliances and handling government projects for talent benchmarking and employability assessments.

Dec 2011 – Jun 2012 · 6 mos · Chandigarh, Chandigarh, India

• Investment in securities market, handling home loan & loan against property.Selling Real Estate

Aug 2007 – Jul 2009 · 1 yr 11 mos

• Graduate Engineer Trainee