Nov 2022 – Mar 2024 · 1 yr 4 mos · Delhi, India

• All Used Cars is an AI led used car marketplace. In a market where 3.5 lakhs cars are transacted each month, 90% controlled by local dealers - we empower these dealers with guaranteed sale, business growth, and marketing opportunities using technology.
• Our mission is to build India's largest tech-led used car discovery and transaction platform. In the last 1 year - we’ve built a supply of 10,000+ cars coming from 1,000+ dealers, and closed a strategic partnership with CARS24.
• We are live in four cities in India - Delhi, Mumbai, Bengaluru and Chennai and generating early revenues. Join us on this journey as we revolutionise the way India discovers and buys used cars!

Apr 2022 – Jun 2022 · 2 mos · Gurugram, Haryana, India · On-site

• Lead and managed a team of 100+ employees for India operations
• Researched and executed process improvements for home - gold loan processes
• Suggested reducing the number of touch points from 3 poc to 1 poc until bookings
• Improved safety measures in transferring the gold (post loan) and signed micro vaults
• Suggested cost cutting measures for a lean team and hired for leadership roles
• Standardized the paper loan booking process for 3 partners to an entirely digital process
• Reduced the loan booking TAT from ~2 days to ~1 day

Aug 2020 – Mar 2022 · 1 yr 7 mos · Noida, Uttar Pradesh, India

• Store My Goods is a technologically backed start-up helping individuals and businesses to find affordable and customised storage solutions with no hassle. Scarcity of storage space is a problem that everyone faces - be it a company, startup or an individual. Store My Goods provides customised storage solutions to fit everyone’s needs by combining technology with human services to offer easy storage options for customers where they can either take private storage rooms or choose to store in our shared storage facility within a click of a button.
• Featured on Shark Tank India - Season 1
• Successfully secured a deal of INR 1 CR from Shark Tank India - Peyush Bansal & Namita Thapar
• Generated INR Rs. 40 Lakhs MOM revenue from B2B & B2C Customers (Till Mar'22)
• On-boarded & activated ~ 500+ customers on subscription model (Till Mar'22)
• Pitched SMG to Venture Catalyst, Matrix Partners and Shark Tank India
• Responsible for Strategy, Sales, Operations, Product Management and Technology
• Hired, Trained and Managed a team of 15+ employees from early stage across all domains
• Controlled customer churns to average 3.5% per month & increased retention
• Present in five cities: Delhi-NCR, Mumbai, Pune, Bengaluru and Hyderabad (Till Mar'22)

Aug 2019 – Dec 2020 · 1 yr 4 mos · New Delhi Area, India

• Area Supply Head - New Delhi (West) at weddingz.in
• Acquired and on-boarded weddingz.in assured venues generating ~ 3 crore YoY revenue
• On-boarded branded chain of hotels and banquets on weddingz.in platform - ITC WelcomHotel, Radisson Blu, Sarovar Hotels & Resorts, SK Hotel & Banquets (Chain) etc.
• Contract negotiations, Revenue Deals, Scheme Finalisation & On-boarding
• Handled on-ground grievances and controlled supply churn

Mar 2017 – Jun 2019 · 2 yrs 3 mos

• BUSINESS DEVELOPMENT
• Prepared ground level strategies to expand Dealer Network in 20+ cities of India
• Designed tracking mechanism, morning meeting/weekly review structure, reimbursement policy and daily reporting format for 200+ Dealer On-boarding team
• Managed a team of 12 BD Executives for "Dealer-Lite" project and resulted 30% MOM growth through this channel
• Resulted 40% MOM growth and on-boarded 5,000+ dealers (Till June'19)
• PRODUCT MANAGEMENT
• Product owner for Leadsquared CARS24 (sales tracking and funnelling)
• Led 4 cross functional teams for product conception through launch and multiple iterations
• Increased 5 efficiency measures of on-boarding team by 50%
• Resulted 30%+ conversion and 40% MOM growth in dealer on-boarding
• Designed and prepared training deck with L&OD team
• Organised training sessions in 11 cities for 200+ employees
• CHANNEL PARTNER EVENTS
• Organised CARS24 – Dealer Events in 10+ Cities in India
• Led 5 cross functional teams and strategised the event flow
• Resulted 40% increase in Dealer’s buying bucket and added 20% M-O-M transacting Dealers
• REWARDS AND RECOGNITION PROGRAMS
• Planned and executed a RNR program for 7000+ Dealers based on their average buying bucket
• Prepared performance metrics for CARS24 – Procurement Associates and converted them into a monthly RNR
• DATA COORDINATION AND REPORTING
• Worked with Business Intelligence Team for data support and analysis
• Designed PowerBI, Live Google Sheets and Tableau dashboard structures to measure project progress

Jan 2016 – Feb 2017 · 1 yr 1 mo

• Developed and Managed Dealers in Delhi - NCR region
• On-boarded and Activated more than 300+ Channel Partners in Delhi - NCR
• Transacted 1200+ cars with an efficiency of 100 Cars/Month
• Generated INR 3.2 crores of Average Business M-O-M
• Assisted BD Managers in formulating the Channel Partner Grievance Management process through ticketing
• Assisted Product Managers with field market data for developing key features in the Dealer Application

Jun 2015 – Dec 2015 · 6 mos · Madhya Pradesh, India

• Core Team Member - Special Projects and Initiatives at ZO Rooms
• Completed Market Research and visited 10 cities in India to expand B2B sales network
• Assisted Product Managers in developing OZONET - A B2B marketplace to sell ZO Rooms acquired inventory via Travel Agents
• Appointed as the Key Account Manager (BD) - Madhya Pradesh in Sep’16
• Developed and Managed business partners in Bhopal, Indore and Jabalpur
• Organized Offline Marketing campaigns to generate leads and on-board travel agents
• Assisted in setting up local business development team for end-to-end business support and grievance management
• Provided logistical support to the Hotels and fostered better relationships

Jun 2013 – Jul 2013 · 1 mo · New Delhi Area, India

• Generated leads through various conventional and non - conventional ways
• Prepared and maintained database for promotional activities
• Developed and managed schedules, resource allocations and movement
• Worked with BD team to innovatively use Facebook to generate high quality leads
• Managed Operations at the centre while handling students' and parents' queries