Oct 2022 – Sep 2024 · 1 yr 11 mos · San Francisco, California, United States

• Siteimprove helps organizations turn more website visitors into customers by combining behavioral analytics, SEO insights, and content governance. We show you where users drop off, how to improve campaigns, and how to drive better traffic.

Feb 2022 – Aug 2022 · 6 mos · San Francisco Bay Area

• Improving customer support centers with omnichannel conversational intelligence and real-time agent assistance.

Nov 2020 – Feb 2022 · 1 yr 3 mos · San Francisco, California, United States

• Contentful helps the world's leading brands manage content across their digital products and channels. We offer a content layer for enterprises to unify their content in a single hub — no more content stuck in CMS silos. We help you structure that content so it can be reused across digital properties, with an endlessly extensible framework for integrating with hundreds of leading-edge tools.

May 2017 – Nov 2020 · 3 yrs 6 mos · San Francisco Bay Area

• Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers through interactive conversations across channels that deliver value quickly and continuously. The company was named a Leader in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms and was recognized as one of Inc Magazine's 2019 Best Workplaces. Braze is headquartered in New York with offices in Chicago, London, San Francisco, and Singapore. Learn more at braze.com.

May 2014 – Aug 2015 · 1 yr 3 mos · San Diego

• Composed news segments to be aired by developing storylines, facilitating camera work, writing the newscasters’ scripts, and editing the footage accordingly