Sep 2024 – Dec 2025 · 1 yr 3 mos · Denver, Colorado, United States · Hybrid

• Employ provides people first based recruitment solutions for small, medium, and enterprise sized companies. With three distinct platforms, JazzHR, Lever, and Jobvite, we streamline the hiring process, making it more efficient to find the right candidates. By reducing administrative burdens, our technology enables your HR teams to enhance the candidate experience. Employ’s HR solutions enable your teams to not only achieve their hiring KPIs but also create an inclusive that attracts and retains top talent.

Apr 2024 – Sep 2024 · 5 mos · Denver, Colorado, United States · Hybrid

Aug 2019 – May 2023 · 3 yrs 9 mos · Denver · Remote

• Provided comprehensive guidance to prospective students from initial interest to successful enrollment, consistently surpassing established performance benchmarks.
• Mentored a team of five new education coaches, facilitating their effective integration and onboarding into the team.
• Developed and delivered an innovative presentation aimed at empowering education coaches to achieve and exceed their professional goals and objectives.
• Established and maintained strong relationships with prospective students, offering personalized advice and support throughout the admissions process.
• Analyzed individual student needs and aspirations to recommend appropriate academic programs and courses, enhancing student satisfaction and enrollment rates.
• Implemented strategic communication plans, utilizing phone, email, and social media channels to effectively engage and follow up with prospective students.
• Collaborated with academic departments and faculty to stay updated on program changes and developments, ensuring accurate and current information was relayed to students.
• Organized and participated in recruitment events, open houses, and informational webinars, representing the institution and attracting potential applicants.
• Monitored and reported on key metrics and outcomes related to student inquiries, applications, and enrollments, using data to inform and refine recruitment tactics

May 2014 – Jun 2019 · 5 yrs 1 mo · Denver

• Maintained high standards of operational excellence, ensuring all business functions met quality benchmarks and delivered exceptional customer experiences.
• Developed and implemented sales strategies to increase customer base and revenue, identifying new market opportunities and optimizing product offerings.
• Fostered a positive work environment, motivating and leading the team to achieve sales targets and deliver outstanding customer service.
• Analyzed sales data and market trends to make informed decisions on pricing, promotions, and product placement, driving store profitability.
• Established and nurtured relationships with key clients and business partners, enhancing brand reputation and ensuring long-term customer loyalty.
• Addressed and resolved customer complaints and issues, ensuring customer satisfaction and maintaining the store’s reputation for quality service.

Sep 2013 – Aug 2014 · 11 mos · Greater Denver Area · On-site

• Led the recruitment efforts for healthcare programs, actively engaging with both institutionally generated and self-initiated student inquiries.
• Conducted comprehensive on-campus interviews with potential students, providing detailed program information and fostering interest in educational opportunities.
• Clearly communicated tuition pricing, terms, and conditions as mandated by college guidelines, ensuring transparency and understanding for prospective students.
• Prioritized guiding students through the entire enrollment process, from initial contact to successful admission.
• Played a key role in student retention, maintaining continuous engagement and support for students throughout their initial three-month period in the program

May 2012 – Aug 2013 · 1 yr 3 mos · Denver · Remote

• Actively engaged in recruiting prospective students by conducting dynamic high school presentations, showcasing the college's programs in welding, diesel, auto, collision, and HVAC.
• Provided personalized guidance to students, helping them select programs that best matched their interests and career aspirations while emphasizing the benefits of a hands-on learning approach.
• Collaborated closely with various departments to identify and foster enduring relationships with students, enhancing their educational journey and commitment to higher education.
• Played a pivotal role in ensuring students' motivation and enthusiasm for their chosen fields, supporting them in developing proficiency in a practical, hands-on classroom setting