Carly Moulton

Head of Design

San Francisco, California, United States14 yrs 5 mos experience

Highly Stable

Key Highlights

Led successful PR campaigns with over 100 million impressions.
Spearheaded first data journalism strategy at FreshBooks.
Founded Slow Girls Hiking Club promoting outdoor activities.

Stackforce AI infers this person is a SaaS marketing and communications leader with expertise in customer advocacy.

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Skills

Core Skills

Customer AdvocacyCommunity MarketingPublic RelationsCommunicationsData Journalism

Other Skills

Event PlanningLeadershipPublic SpeakingStrategic CommunicationsTeamworkZapier

Experience

Zapier

5 roles

Director, Social & Community

Promoted

Sep 2025 – Present · 6 mos

Head of Customer and Community Marketing

Jul 2023 – Sep 2025 · 2 yrs 2 mos

I lead Zapier’s efforts to bring the voice of the customer to the center of everything we do—overseeing customer marketing, advocacy, community, events, social, and communications. My team turns customer insight into influence—driving growth, shaping our narrative, and scaling programs that deepen connection and expand reach.

Customer AdvocacyCommunity Marketing

Head Of Communications

Promoted

May 2022 – Jul 2023 · 1 yr 2 mos

I lead a brilliant team of Communications professionals responsible for PR, social media, influencer marketing, internal communications, and customer advocacy.
Interested in working for Zapier? Check out our open roles here: https://grnh.se/19bfdda32
Interested in a Comms career at Zapier? Feel free to connect with me directly (and include this info in your invitation note!)

Public RelationsCommunications

Manager, Communications

Promoted

Dec 2020 – May 2022 · 1 yr 5 mos

Senior Communications Specialist

Feb 2019 – Dec 2020 · 1 yr 10 mos

Slow girls hiking club

Founder

Apr 2023 – Present · 2 yrs 11 mos · Squamish, British Columbia, Canada

We're outdoor enthusiasts who walk up mountains slowly. Join us! www.slowgirlshikingclub.com

Freshbooks

3 roles

Data Insights and Communications Manager

Promoted

Apr 2017 – Feb 2019 · 1 yr 10 mos

Spearheaded FreshBooks first data journalism strategy.
Author of multiple reports using proprietary system and research data.
Led the two most successful PR campaigns in company history, each with over 100 unique pieces of coverage and 100 million + impressions.
Plan and implement annual editorial calendars.
Manage multiple external agencies to drive results and support the 2018 communications strategy.
Implemented the CEO's speaking strategy for events across North America. Guide keynote creation and design slide decks for 20+ events including SaaStr, Business of Software and Design Driven NYC.

Marketing Coordinator

Promoted

Jan 2016 – Apr 2017 · 1 yr 3 mos

Data JournalismPublic Relations

Technical Support Specialist

Nov 2014 – Jan 2016 · 1 yr 2 mos

Walt disney world

Cultural Representative

Sep 2011 – Sep 2014 · 3 yrs

Acted as a representative of Canadian culture for the world's largest and most well recognized entertainment company. Daily tasks included responding to guest complaints and providing guest service recovery, making "Magical Moments" for guests and training new employees in adherence with Disney standards.
Recognitions:
Received the Quarterly Award in Q1 2014 for exemplary performance.
Received 20+ 'Four Keys' awards from peers, management and customers.