Monali Raj — Associate Consultant
At INDmoney, our team excels in driving customer satisfaction by leveraging expertise in Customer Relationship Management and advanced proficiency in Microsoft Excel to analyze and interpret client data. Our commitment to time management ensures prompt and accurate service delivery, contributing to the company’s reputation for excellence. Equipped with a Bachelor of Commerce, my role synthesizes academic knowledge and real-world experience to enhance financial service strategies. The goal remains steadfast: to empower customers through informed decisions, foster lasting relationships, and spearhead initiatives that resonate with our core values of integrity and innovation.
Stackforce AI infers this person is a Customer Service Specialist in the Fintech industry.
Location: Lucknow, Uttar Pradesh, India
Experience: 9 yrs 11 mos
Skills
- Customer Relationship Management (crm)
- Customer Service
- Customer Engagement
Career Highlights
- Expert in Customer Relationship Management
- Proficient in Microsoft Excel for data analysis
- Strong commitment to customer satisfaction
Work Experience
INDmoney
Senior Associate (4 yrs)
Policybazar
Customer Service Representative (2 yrs 6 mos)
HDFC Bank
customer service officer in icici bank (5 yrs 9 mos)
ICICI Bank
Senior Officer (1 yr 2 mos)
Education
Bachelor of Commerce - BCom at rani laxmi bai memorial senior seconday school lucknow
