Feb 2016 – Sep 2016 · 7 mos · Sunnyvale, CA

• Responsible for supporting the contingent workforce Managed Service Program in place at a large Tech company in the Bay Area, serving as the point of contact between staffing partners and the client's engaging managers.
• Manage full requisition and assignment life cycle from approvals, to interviews, to on-boarding and off-boarding
• Work directly with the client to facilitate staff augmentation needs (e.g. policies, workforce planning, compliance, etc)
• Conducted training of hiring managers, supplier partners, and alternative workers on program policies and the VMS tool
• Produce utilization, productivity and ad hoc reports

May 2015 – Feb 2016 · 9 mos · Sunnyvale, CA

• Resource Coordinator responsible for the candidate experience from the initial contact throughout the assignment.
• Responsible for verifying all on-boarding paperwork and background investigation is completed in a timely fashion.
• Conduct in person and virtual orientations for all new hires. Work on special projects in re-branding the on-boarding process as well as other program policies.
• Assist with quarterly audits and other special projects.
• Generate reports from the ZeroChaos tools such as rate audit reports, time-sheet reports and project end-date reports.

Nov 2014 – Aug 2015 · 9 mos · Sunnyvale, CA

• Greet members upon arrival and effectively facilitate class check-in.
• Assist Studio Manager in the day-today operation of the studio including artfully merchandising retail.
• Ensure that all members are properly set up and classes start on time.
• Resolve customer issues and concerns with the highest level of customer service.
• Train new employees on policies and procedures.

Dec 2010 – Jul 2014 · 3 yrs 7 mos · Greater New York City Area

• Tasks included greeting and familiarizing guests with the menu, as well as accurately recording food and drink orders.
• Memorized details of daily specials, seasonal menu items, and rotating craft beer selections.
• Executed daily sales goals by suggestive selling of meal add-ons and specialty drinks.
• Coordinated with kitchen staff to ensure timely and accurate order preparations.
• Regularly followed up with guest tables and promptly fulfilled additional requests.
• Collected payments and balanced transactions.

Jul 2010 – Sep 2010 · 2 mos

• Worked closely with Events Manager and HR Director in planning corporate events such as the annual company BBQ and interoffice exchanges.
• Maintained upkeep of the office, including copier and printer maintenance, coffee upkeep, organization of office supplies, mailboxes, and community boards.
• Assisted facilities in the running of departmental corporate meetings.
• Reorganized and implemented a new filling system for human resources backlogged presidential files.
• Updated and restructured facilities and human resources storage systems for improved accessibility and organization.
• Organized donation closet by creating inventory log for potential donations, promotions and events.
• Participated in e-commerce training for the launching of new website and provided valuable feedback for improvements.

Sep 2008 – Sep 2009 · 1 yr

• Managed and organized the office; including answering phones, filing, scheduling appointments for Director and Assistant Director.
• Upheld confidential information pertaining student misconduct.
• Demonstrated creative liberty promoting and advertising student programs and events with traditional and new media.
• Created entire new hire and orientation/training PowerPoint presentations for the Director and Assistant Director.
• Assisted residents with events on the UCLA Campus.
• Responsible for typing memos, reports and other correspondence.
• Assist in supervising the office, which included 15 Resident Assistants