Oct 2021 – Jun 2024 · 2 yrs 8 mos

Jan 2021 – Dec 2021 · 11 mos

• Going from managing one country to two countries is nothing like I expected it to be. It is not double the work but it is not half. Philippines and Indonesia are two very different countries. Although they have physical proximity, they have different governing policies, religion, cultural preferences etc.
• This assignment has been one of my most delightful and cerebral experiences so far. I am very thankful for it.

Jan 2020 – Jan 2021 · 1 yr

• I manage the HR department and all aspects of engagement, performance management, succession planning, budgeting, annual conferences, L&D, recruitment, grievance and upskilling needs of the organisation and its employees.
• I am responsible for creating the company’s overhead budget from scratch every year. This process includes the succession plan, training plan, hiring plan, mobility plans, benefits mix, outsource and consultant cost, other projected increase/decrease in costs, all aligned with business performance.
• Outside of HR, I manage IT, legal, little bit of administration, some taxation, some compliance and few other adhoc things that any department head with experience can confirm gets accumulated over time.
• Back in HR, I manage the entire employee lifecycle of the employees including:
• Attracting the right talent through social media, young talent engagement programs etc. Recruitment of passionate people who enjoy working for my company.
• On-boarding extensively to ensure the first impression sticks for a lifetime.
• Managing careers through coaching, driving people to own their careers and planning with them their long term paths and pivots that would help them become great. This is complemented by organisational procedures such as:
• Performance management for the right drive.
• Succession planning for people to be seen in the right light.
• Employee Engagement to feel like everyone is a part of this family we have created. This includes
• Sharing sessions
• Having fun
• Enjoying each other’s company
• Celebrating the small and big moments
• Indulging in crafted experiences
• Learning to be comfortable with our products
• Being true to ourselves & being true to each other
• Being graceful and elegant
• Being responsible towards the planet
• Sometimes managing grievances
• Creating training plans that are tailored to each individual’s needs
• Managing locals and expatriates from 6 countries
• Managing payroll, reports to regional office, data analytics

Apr 2018 – Jan 2020 · 1 yr 9 mos

• I implement the local policies and customise projects from the regional office for local adaptation. I am proud of the employee advocacies done, ethical standards reinforced, training plans created, workshops and engagement delivered.

Jun 2020 – Present · 5 yrs 9 mos

May 2017 – Jul 2017 · 2 mos · Paris Area, France

• Develop a proof of concept for a new e-commerce channel. Conduct exhaustive primary and secondary research. My team and I worked together to create questionnaires, closely study all primary e-commerce channels and social media, evaluate results, create strategy and present our key findings to La Prairie.

Nov 2014 – Aug 2015 · 9 mos · Mumbai Area, India

• Process Owner – Employee Engagement
• Create plan for employee engagement activities including budgetary requirements, execution plan, deployability for more than 1200 branches, SOPs, track execution success through 70 Regional HRs, learn and create process improvement for next cycle.
• Employee engagement activities such as Annual Family Day, Annual Sports Day, Monthly Celebrations, Music Festival, Health and Wellness Initiatives, Cross Functional Team Bonding Initiatives are created and executed at PAN India level
• Providing monthly reports to senior management wrt the employee engagement activities along with efficiency matrix for all regional HR.
• Creating action plan for Mcares survey result, ensuring management buy-in, execution plan cascade to all HRs and managers, tracking progress via predefined review dates, providing status report to top management, driving to closure
• Creating the R&R policy, advise on changes to ensure relevance, ensure timely execution of R&R events at all locations including the head office, Vendor management for gifts and trophies, liaison between RHR & finance for any grievance wrt R&R payout.
• Process Owner – Corporate Communications
• Communication to regional HRs, wrt initiatives, changes in existing policy, cascades from senior management, celebration trackers, R&R trackers
• Create mailers for various initiatives, celebrations, health and wellness initiatives, and noteworthy achievements, awards for the organization or sub unit.
• Create posters, flexes, emails, postcards and dockets for internal communication
• Create and endorse various communication channels for corporate communication

Aug 2012 – Jul 2014 · 1 yr 11 mos

• As a TEG (Talent engagement group) following is the overview of my responsibilities:
• HR Responsibilities:
• Handle end-to-end employee life cycle for 4 units across 2 domains.
• Design & Drive employee engagement initiatives.
• Create employee case files, investigate and provide recommendations on solutions for issues arising in compliance with compensation, ethical standards or performance issues.
• Work with L&D, competency, performance management and other HR verticals to ensure process adherence and improvement.
• Travel to various location to conduct recruitment drives as required by the talent management department.
• Conduct hundreds of training sessions for local employees to cascade information from HQ and to stand in line with the Learning and Development team as needed.
• Transfer all the organisational change and development strategies created by HQ into processes and deliver the same to local employees.
• Partner with business, deliver and obtain regular updates to deliver continuous and consistent feedback to senior management.
• Work within the predefined Turn Around Time (TAT) to ensure continued excellence.
• Communications:
• Design, cascade and implement strategies for various internal events.
• Responsible for ensuring communication harmony between HQ and regional office.
• Responsible for ensuring targeted increase in the internal social media website usage.
• Creation of internal communication content for various company events.
• Creating progress decks to track and report updates to business units and senior ma management on a monthly basis.
• Achievements:
• Nominated for leadership training with Korn Ferry for a duration of 1 week
• BEI (Behaviour Event Interview) trained to help the recruitment team
• Given the prestigious position of HR for HR
• Awarded the TCS Soldier award given for excellence in ones own field.
• Created a process improvement for communication within the HR team across cities.

Oct 2010 – Aug 2011 · 10 mos · Gurgaon, India

• As a Business Partner my responsibilities include Full Life cycle support for an employee. My role entails the entire gamut of HR like induction, training, performance appraisal, employee engagement, employee information, managing exits.
• Performance Management System
• Identification of competency requirements pertaining to key positions.
• Driving Performance Management & appraisal process, conduct training sessions, appraisal coaching for appraisee, appraisers and reviewer.
• Ensuring adherence of Bell curve.
• Compilation of appraisal ratings; Promotions, Salary Corrections & Designation Corrections.
• Driving the review cycles Mid-Term / Confirmation Appraisal, ensuring compliance, timely completion/ documentation of the entire process.
• Probationary Assessment & Confirmations
• Maintaining records of probationary assessments for the employees.
• Sending the pre confirmation assessment reports to HODs and immediate supervisors.
• Participating in confirmation ; resolve real-time queries.
• Preparing & issuing Confirmation letters/ Probation extension letters.
• Assist administration department with expatriate management
• Employee Welfare Initiatives
• Member "Voice of Employees Committee" meetings; gauge employee feedback. Prepare shortlist activities to conduct and allocate roles for the Management.
• Prepare time schedules, collect resources and co-ordinate end- to end events.
• Attendance & Leave Management
• provide payroll inputs to finance.
• Leave management/ absenteeism.
• Leave approvals/ rejections and closure on pending cases.
• Maintaining and updating all leave data for Finance.
• Key Achievements
• Process Owner for the Performance Appraisal, including creating Job Descriptions, Collection and distribution of all documentation.
• Process Owner for the installation of a new HR Information System
• Business partner for two largest Business Units in the organization
• Created the Logo and Tag line for the new CSR department

Jul 2009 – Sep 2009 · 2 mos · New Delhi Area, India

• Summer Internship at the Talent management division of NTPC, Lodhi road, New Delhi
• Studies the entire recruitment cycle of the public-private enterprise with emphasis on the stringent selection process.
• Studies the knowledge management system of NTPC, management HQ.

Jul 2007 – Aug 2007 · 1 mo

• Worked in the managenemt HQ of Delhi transco limited, the State Load Dispatch Centre.
• Studies the generation, transmission and distribution of electricity, in the electricity grid of India.
• Studied SCADA (Supervisory Control and Data Aquisition) with emphasis on the delicate balance between generation and consumption of electricity in the country.

Jul 2006 – Aug 2006 · 1 mo

• Working in the Radio and Electric Shop in Air India training centre at IGIT.
• Learned about the various electrc systems employed in an aircraft.
• Understood the emergency systems used in an aircraft and the due precautions taken by the manufacturers and the ground staff to keep an aircraft airborne.