Mar 2024 – Aug 2025 · 1 yr 5 mos

Jun 2023 – Mar 2024 · 9 mos · United States · Remote

Jun 2021 – Jun 2023 · 2 yrs · San Mateo, California, United States

Apr 2020 – Jun 2021 · 1 yr 2 mos · San Jose, California, United States

Feb 2020 – Present · 6 yrs 1 mo · Concord, California

May 2017 – Apr 2020 · 2 yrs 11 mos

• Lead product marketing for IT workflow products at ServiceNow including IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), IT Asset Management (ITAM), SecOps, and Risk.

Sep 2014 – May 2017 · 2 yrs 8 mos

• Lead product marketing for IT products at ServiceNow including, IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), IT Asset Management (ITAM).

Apr 2014 – Sep 2014 · 5 mos · Palo Alto, CA

• Product Marketing and Messaging for Software-Defined Data Center and Suites business unit.

Jun 2012 – Apr 2014 · 1 yr 10 mos · Palo Alto, CA

• Led enterprise solutions marketing for enterprise segment team. Responsibilities included driving marketing efforts focused on business value and business outcomes - developed content and messaging for internal enablement and outbound marketing efforts. Also developed 2014 company story.

Jun 2010 – Jun 2012 · 2 yrs

• Established product marketing discipline serving carrier and enterprise market segments. Created end-to-end new product/service introduction process, and executed several releases and launches within first year utilizing new process.
• Established new sales process through new logo playbooks, financial selling tools and segmented selling strategies, i.e., C-level, business decision maker, technical decision maker, etc.
• In addition to product marketing, took on Corporate and Field marketing responsibility in June 2011 after SVP departure.

Oct 2009 – Jun 2010 · 8 mos

• A strategic marketing and management consulting practice. Advising businesses on go-to-market, business planning, and executive leadership.
• Twitter: @kmstrategic

Jul 2003 – Oct 2009 · 6 yrs 3 mos

• Led all aspects of Enterprise Security Product Marketing, including a $1.6 billon product line and a team of 30 PMMs/Directors.

Oct 2002 – Jul 2003 · 9 mos

• Ran Trend's product marketing for messaging security and anti-spam solution. Launched enterprise anti-spam products built on Postini OEM agreement.

Nov 1999 – Oct 2002 · 2 yrs 11 mos

• Created requirements for Netscape-branded client on top of Mozilla Open-source project. Specialized in email client, Enterprise email requirements, and client browser suite (formerly Netscape Communicator).

Nov 1995 – Nov 1999 · 4 yrs

• Ran North America outbound marketing programs for enterprise anti-virus business.

Jan 1993 – Jan 1995 · 2 yrs

• Market Research.

Jan 1986 – Jan 1997 · 11 yrs

• The Blue Devils offer young men and women between the ages of 7 and 21 quality educational and performance experiences in the areas of musical and dance performance. Founded in 1957, The Blue Devils’ objective is to develop personal character through challenging physical, emotional, mental, and social activities while promoting the values of dedication, hard work, and commitment to a team effort. Over 450 young people currently participate in The Blue Devils programs, and over 8,000 young people, in 2,00 families, have been served by The Blue Devils organization since 1957.
• From 1986-88 I was a member of the Blue Devils "A" Corps, and played snare drum. From 1994-97, I was an instructor.