Apr 2021 – Present · 4 yrs 11 mos · Kanpur, Uttar Pradesh, India

Jul 2019 – Present · 6 yrs 8 mos · Mumbai, Maharashtra, India

• Trading pulses and grain by products (import)
• coordinate and guide the domestic merchandising teams across Indian market .
• promote and develop import markets.
• Ensure constant monitoring of commodity market fluctuations worldwide identifying potential threats or/and opportunities for Indian grain and pulses .
• Execute strategies for positioning ,and trading grain and pulses .
• Keep up to date on changing regulations domestically and internationally.
• keep up to date records on world supply and demand figures as well as country specific data .
• follow up for supplier payment
• working in compliance
• participating in high level meetings and trade conclaves .

Sep 2018 – Jun 2019 · 9 mos · london,ontario

• Welcome warmly customers & meet their banking service needs including transactions, with Seamless Execution.
• Share knowledge of digital options with clients and help them carry out their day-to-day transactions
• Propose banking services and offer solutions adapted to clients' needs.
• Identify the risks inherent to Personal and Commercial Banking activities
• Offer advice and guidance on the digital and self-serve options available with the goal of making it easy, simple and fast to bank.
• Review the customer profile and engage customers in a needs based conversation to identify potential opportunities and address every day banking plans and credit card needs
• Take the initiative and find creative approaches to make each customer’s experience feel personal
• Support required operational activities, including, but not limited to: inventory management, escalated service requests, following up on customer applications, filing, opening & closing activities.
• Protect the Bank's assets and comply with all regulatory, legal and ethical requirements.
• Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business goals set by the Branch.
• Sell benefits of ancillary services to customers and ensure all sales are correctly recorded.
• Understand and implement all procedures relating to Recordable Transactions.

Feb 2018 – Aug 2018 · 6 mos · London, Ontario, Canada

• Actively engage in the generation of additional sales and service while performing daily sales and service routes.
• Receive incoming calls in professional and courteous manner.
• Give customers information about products and services
• Ensure customer satisfaction and provide professional customer support
• Understanding all products and policies before they are presented to the customer.
• Monitor and track sales results, problems and competitive activities through written reports to management.
• Keep records of customer interactions and transactions.
• Identifying opportunities for upselling products by understanding customers' accounts and connecting the customer with the opportunity and closing the sale.

Jan 2017 – Dec 2017 · 11 mos · Pune Area, India

• Meet customer requirements by providing personalized solutions.
• Ensuring successful execution of contracts
• Assist in creating Sales presentations for line reviews, including data and charts to identify key risks and opportunities and how to address.
• Organizing and administering weekly, monthly, quarterly and annual category reports.
• Assist in developing customer insights through the analysis of the sales fundamentals.
• Partners closely with Shopper insights, Shopper Marketing, and category teams to understand latest insights, and assist in selling in shopper inspired principles at the customer.
• Gather competitive information and share potential implications with the team.

May 2016 – Dec 2016 · 7 mos · Pune Area, India

• Own and manage a pipeline of clients ranging from realtors to CPAs to owners- all organized in our CRM (Salesforce)
• Interacting with customers on a face-to-face basis.
• Helping customers find the right products and services to suit their needs.
• Performs data entry of home warranty contracts and information into the computer system.
• Assists realtors, account executives and customers via inbound and outbound telephone calls.
• Generates new customer sales.
• Working with various campaigns and developing strategies for the company and their clients.
• Work closely with business teams to identify process and reporting improvements.