Aug 2014 – May 2018 · 3 yrs 9 mos · Gurgaon, India

• Delhi School of Internet Marketing is a trademark of “Kixx Media Pvt. Ltd.” as a leading Internet Marketing Training provider for Corporate, Professionals, Entrepreneurs and Students.Delhi School of Internet Marketing provides full-fledged live classroom training for industry executives and entrepreneurs. We teach marketers how to reach right target market with lower acquisition cost in the best way possible.
• 1.Providing Digital Marketing Consultancy to Entrepreneurs & Working professionals.
• 2.Taking sales training for new people.
• 3.Ensure outstanding customer satisfaction by maintaining strong working relationships.
• 4.Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
• 5.Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
• 6.Manage and train resources to ensure quality and consistency of service to customers.
• 7.Schedule and conduct status meetings with appropriate development resources and customers.

Feb 2013 – Apr 2014 · 1 yr 2 mos · New Delhi

• Ensure outstanding customer satisfaction by maintaining strong working relationships
• Providing appropriate details of organization’s products and services
• Communicating courteously with customers by telephone, email, letter and face to face
• Keeping accurate records of discussions or correspondence with customers
• Identify and develop problem solving methodologies to resolve customer issues
• Meeting Individual as well as team target
• To manage client complaints and feedbacks proactively in line with the company’s procedures.

Jun 2012 – Jan 2013 · 7 mos · Hyderabad Area, India

• I was working as a Project head , My basic responsibility is to take care of whole project from start to end

May 2009 – May 2010 · 1 yr

• Identify and make contact with potential customers
• To give presentation to the customers about the product and services
• To manage the Installation and demonstration of software at customer sites