Sep 2022 – Apr 2023 · 7 mos · Tampa, Florida, United States · Remote

• Designed and implemented learning and development strategy for employees globally building a foundation for 7 departments and 2 Offshore contracted vendors
• Fostered a work culture of collaboration and inclusion to increase morale and a feeling of transparency by holding accountability increasing company goals by more than 50%
• Spearheaded a team of 6 | 2 Instructional Designers| 1 Technical Writers| 4 Corporate Trainers| Built and created SOPs| Training Roadmaps| Materials| Implemented the Learning Pathway that had 25% growth in usage
• Coordinated project management and change management for the 4 new systems implemented within the company | HRIS- HCM| CRM| Communication Channel| Saas ATS| SaaS App|
• Headed forward-thinking learning initiatives to improve engagement while collaborating with key executive stakeholders | COO| CSO| CTO| CLO| CNO| CAO| CPO| CIO|
• Fostered work culture of collaboration and inclusion to increase moral and a feeling of Transparency| Participation| Facilitation of learning curriculums
• Sharpened HR efficiencies by making new hire Orientation and training process streamlined through its transition points

Apr 2022 – Sep 2022 · 5 mos · Tampa, Florida, United States · Remote

• Assembled the new Learning and Development department 2 Instructional Designers| 2 Technical Writers| 4 Corporate Trainers
• Constructed the new departments Learning Strategies| Procedures| Needs Assessments| Growth Trajectory
• Developed learning paths for employee roles

Aug 2020 – Apr 2022 · 1 yr 8 mos · Tampa, Florida, United States · Remote

• Created, Organized, and Facilitated Learning and Development material through different methods like LMS Management
• Overhauled and built training plans while developing newly created role workflows and SOP's
• Streamlined trainer communication and collaboration helping to align and brand effective L&D practices

Mar 2019 – Jul 2020 · 1 yr 4 mos · Logansport, Indiana · Hybrid

• Ensured LMS and HRIS-CRM Administrator and Support
• Implemented New Hire Orientation| Training| Content Creation| Instructional Design through Relias Learning| Paycom Learning
• Executed HR Practices through TA| Recruitment Assistance Record Keeping| Onboarding| Terms| Transfers

Jul 2018 – Jun 2021 · 2 yrs 11 mos · Logansport, Indiana, United States · Hybrid

• Maximized HR and Learning and Development Best Practices Relias/Care Academy
• Handled company CRM and App training and Support
• Preformed LMS Administrator| Management| Support
• Pioneered company initiative abling faster pay for Caregivers
• Coordinated and performed Talent Acquisition| Onboarding| Hiring| Employee Engagement

May 2015 – Jul 2018 · 3 yrs 2 mos · Logansport, Indiana

• Developed Implement Facilitate training and materials for 11 offices, 3 offices were offsite. Also, create learning material for all patients using the Patient Portal.
• Championed patient support and training for the hospitals Web Based and App Patient Portal Increased Portal usage by 25%
• Lead EMR Administration and Support| Centralized user access creation for Insurance Eligibility Sites

Mar 2014 – May 2015 · 1 yr 2 mos · Indiana

• Facilitated new hire and orientation process
• Assisted in talent acquisition