Rhoni Thomas

Director of Engineering

Bengaluru, Karnataka, India12 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15 years of experience in IT business development
Expert in client relationship management and project governance
Passionate about generative AI and innovative solutions

Stackforce AI infers this person is a B2B SaaS professional with expertise in client services and operational excellence.

Contact

Skills

Core Skills

Client Relationship ManagementProject ManagementBusiness Process ImprovementRecruiting

Other Skills

Adaptive LeadershipAnalytical SkillsArtificial Intelligence (AI)Build Strong RelationshipsBusiness Decision MakingBusiness EnglishBusiness WritingCareer ManagementClient RelationsCorporate SustainabilityCustomer Relationship Management (CRM)Environmental, Social, and Governance (ESG)Generative AILean Six SigmaNegotiation

About

As the Director of Professional Services at Trigent Software, I lead a team of relationship managers who deliver staff augmentation services for global clients across various industries. With 15 years of experience in IT business development, I am passionate about driving customer success and innovation through customized and scalable solutions. My core competencies include client relationship management, vendor relations, data analysis, and forecasting. I also have certifications in contract law and full-stack web development, which enable me to navigate the legal and technical aspects of my role. Additionally, I have a keen interest in generative AI, a field that I believe has immense potential for creating new value and opportunities. In my spare time, I enjoy exploring different forms of art, such as photography and painting, that inspire and enrich my personal and professional life.

Experience

12 yrs 9 mos

Total Experience

4 yrs 3 mos

Average Tenure

10 yrs 3 mos

Current Experience

Trigent software inc

7 roles

Director - PS

Promoted

Apr 2023 – Present · 3 yrs

Team ManagementProject PlansOperational ExcellenceBusiness Process ImprovementRecruitingNegotiation+15

Associate Director - PS

Promoted

Mar 2022 – Apr 2023 · 1 yr 1 mo

Team ManagementProject PlansOperational ExcellenceBusiness Process ImprovementRecruitingNegotiation+13

Senior Manager - PS

Dec 2021 – Mar 2022 · 3 mos

Team ManagementBusiness Process ImprovementRecruitingNegotiationTemporary StaffingStrategic Negotiations+6

Key Account Manager

Jul 2021 – Nov 2021 · 4 mos

Team ManagementRecruitingNegotiationTemporary StaffingCustomer Relationship Management (CRM)Research Skills+3

Account Manager - PS

Promoted

Aug 2018 – Jun 2021 · 2 yrs 10 mos

Team ManagementRecruitingTemporary StaffingResearch SkillsClient RelationsVendor Relations+1

Assistant Manager-PS

Jun 2017 – Jul 2018 · 1 yr 1 mo

Team ManagementRecruitingTemporary StaffingClient RelationsClient Relationship Management

Lead BD

Jun 2015 – May 2017 · 1 yr 11 mos

Team ManagementRecruitingTemporary Staffing

Dynpro india

Business Development Executive

Sep 2013 – Jan 2015 · 1 yr 4 mos · Bangalore

Delivering Client Focused Solutions for Customer needs.
Develop new business with Existing Clients & identify areas of improvement to meet sales quotas
Forecast and track Key Account metrics.
Prepare regular Monthly, Quarterly, Yearly reports on account status.
Clearly communicate the progress of the yearly and quarterly targets to internal & external stakeholders.
Lead POC for all Customer Engagement matters.
Negotiates contracts and agreements to maximize profits.
Develop trusted relationships with the stakeholders & sponsors.

RecruitingTemporary Staffing