Nov 2018 – Oct 2019 · 11 mos

• Successfully implemented, managed, and supervised different aspects of handling incoming shipments.
• Provided physical security of the package distribution center and distributed over 100 incoming, outgoing, registered, insured, and certified packages with 0 loss.
• Followed attention to detail, good literacy skills, and the ability to remain calm and productive when handling urgent correspondence or packages.
• Mentored and provided guidance to other team members resulting in positive sensitivity and overall team cohesiveness.
• Created and implemented delivery schedules for 7 different companies and supported 500+ company personnel while ensuring customer services were not impacted.

May 2017 – Oct 2019 · 2 yrs 5 mos

• Coached and mentored 10+ team members in vehicle maintenance and troubleshooting, increasing technical acumen and overall team cohesion.
• Appointed as a supervisor for managing daily operations, refining service schedules, logs, training manuals and organizational maintenance and increased the productivity by 30%.
• Awarded and recognized for demonstrating outstanding performance while providing best customer service in busy training environment.
• Conveyed professional and courteous telephone demeanor regardless of circumstances.
• Coordinated and conducted quality review of employees' performance reports.

Mar 2013 – Apr 2017 · 4 yrs 1 mo

• Performed field level maintenance on automotive wheeled vehicles including preventive measures checks and services.
• Maintained shop safety and maintenance discipline.
• Maintained vehicles, their associated trailers and material handling equipment systems by servicing, inspecting and testing parts and systems.
• Provided maintenance support to 5 different companies within the parent organization.
• Responsible for the use and readiness of a general mechanic's toolkits and a Standard Automotive Tool Set (SATS) trailer with a total value of $400,000 and audited with $0 loss at the end of my service.