Aman Chauhan

Program Manager

Jaipur, Rajasthan, India11 mos experience

Key Highlights

  • Led initiatives to enhance customer experience at Zomato.
  • Achieved significant sales growth in multiple roles.
  • Developed strategic plans for B2B supply chain optimization.
Stackforce AI infers this person is a versatile professional with expertise in digital marketing, sales operations, and supply chain management.

Contact

Skills

Core Skills

Program ManagementData AnalysisAccount ManagementDigital MarketingCategory ManagementSupply Chain ManagementBusiness StrategyB2b MarketingStrategic PlanningHospitality ManagementTourismSales OperationsSales ManagementSalesCivil EngineeringConstruction Management

Other Skills

Affordable HousingAgile MethodologiesAnalytical SkillsAnalyticsC++Computer-Aided Design (CAD)ConstructionCustomer Relationship Management (CRM)Customer ServiceDigital Advertising SalesDigital StrategyDirect SalesDistributionEnglishGrowth Strategies

About

Guiding Zomato's strategic initiatives. A newly minted MBA from IIM, Indore, with grasp of business strategy, account management and negotiations. I'm passionate about creating connections, my hosting experience has instilled a deep understanding of global cultural intricacies, fueling my commitment to delivering exceptional experiences in every professional chapter.

Experience

Zomato

2 roles

Associate Program Manager

Feb 2025May 2025 · 3 mos · Gurugram, Haryana, India · On-site

  • ▪ Analysed platform level data to identify gaps most affecting the customer experience in the entire order journey
  • ▪ Took charge of the customer experience program end-to-end and reduced the errors happening on the platform
  • ▪ Worked closely with cross functional teams to come up with new initiatives to better the customer experience
  • ▪ Drove the program aimed to reduce spillages across the platform and bought down the number by 30% for Delhi
Program ManagementProgram ImplementationData AnalysisBusiness StrategyGrowth Strategies

Key Account Manager

Nov 2024Feb 2025 · 3 mos · Gurugram, Haryana, India · On-site

  • ▪ Implemented, optimized and managed digital advertising campaigns for brands on Zomato’s post order screen
  • ▪ Reached out to 500+ brands for effective lead generation every month creating solid pipeline of active brands on Z
  • ▪ Managed client relationship, gave insight and suggested key metrices to deliver worth Rs 1Cr+ digital campaigns
  • ▪ Presented marketing solutions, and created relevant ad campaigns that maximize brand returns on the platform
  • ▪ Pitched comprehensive advertising solutions over video conference and face to face to C-Suite level executives
Account ManagementDigital MarketingDigital Advertising SalesDigital StrategyKey Account Relationship Building

Tata 1mg

Category Management- Private Label

Oct 2024Nov 2024 · 1 mo · Gurugram, Haryana, India · On-site

  • Managed outbound supply chain activities for various categories on B2B platforms like Amazon, Flipkart, Blinkit, and BigBasket.
  • Developed a strategic 3X Growth plan to enhance sales, expand brand presence, and introduce new categories for rapid scalability.
  • Achieved significant sales growth and increased visibility on platforms, capturing new geographies and enhancing brand presence.
  • Optimised the supply chain for B2B platform for better fill rates and TAT across the categories.
Category ManagementSupply Chain ManagementGrowth StrategiesData AnalysisSupply Chain Optimization

Reid & taylor

Senior Management Trainee

Jun 2024Aug 2024 · 2 mos · Mysore, Karnataka, India · On-site

  • ▪ Pitched to 40+ Garment SME account & generated revenue of INR 2 Cr; contributed to 10% monthly sales target
  • ▪ Drove sales team and analysed their weekly performance; Released sales bandwidth and streamlined process
  • ▪ Mapped As-Is and To-Be sales channel processes and started implementation for a growth target of 50% YoY
  • ▪ Made sales strategies with President Marketing and Zonal Heads to achieve monthly and seasonal sales targets
Data AnalysisNegotiationBusiness StrategyAccount ManagementMarketing Strategy

Disney star

Summer Intern

Apr 2023Jun 2023 · 2 mos · Mumbai, Maharashtra, India · On-site

  • Coordinated with the Sales team to bring more ISP and telco partners on board for Hotstar and grow penetration with existing ones
  • Improved OTT deal-making process for Sales team by preparing a perfect pitch for potential partners looking to work with Disney
  • Collaborated with potential and existing partners to understand key drivers, challenges, risk mitigation plans, and environment
  • Aided onboarding of 2 ISP partners to bring in a revenue of Rs 5Cr+ and a new user base of 1L+ subscriptions on the OTT platform
  • Created pipeline of top 20 ISP partners across the country & upgraded OTT deal-making process to address new user base of 10Mn+
LiasoningStrategic PlanningB2B MarketingMarketing StrategyManagementAnalytical Skills+4

Byju's

2 roles

Associate-Sales Operations

Mar 2021Nov 2021 · 8 mos · Bengaluru, Karnataka, India

  • ▪ Reduced pre-sales error by 98% by auditing sales team; Trained 50+ sales executives for effective closures
  • ▪ Developed sales pitch for cold calls and product demonstration pitch to tackle queries & improve conversion
  • ▪ Conducted internal audit of entire sales team using CRM tool & maintained quality control for sales processes
Sales OperationsSalesAnalytical SkillsDirect SalesSales Management

Business Development Trainee

Aug 2020Mar 2021 · 7 mos · Bengaluru, Karnataka, India

  • ▪ Led sales growth of 30% month on month; Independently contributed to 40% of net team sales for the region
  • ▪ Generated new leads for the product and proactively reached out to them to maintain a healthy sales pipeline
  • ▪ Achieved highest cold-call conversion rate, Made 100+ cold-calls & 5+ product demonstrations on daily basis
Sales & MarketingSalesInside SalesAccount Management

Teamwork arts pvt ltd

Volunteer

Feb 2020Mar 2020 · 1 mo · Jaipur, Rajasthan, India

  • Worked as a volunteer-Venue Management for the 'Charbagh' venue of Jaipur Literature Festival. Helped and coordinated in the smooth functioning of the programmes held here for a duration of a week. Looked after Author Liaison, venue preparedness, author signing, crowd management, etc. Made sure of effective session by speakers like Mr. Shashi Tharoor(M.P.), Mr. Visal Bharadwaj(Director, Producer) , Mr. Ravish Kumar (Indian journalist) , etc.
MultitaskingLiasoningVenue ManagementSupervisory SkillsTime Management

Rajasthan government

Internship Trainee at Rajasthan Housing Board

Apr 2019Jun 2019 · 2 mos · Jaipur, Rajasthan, India

  • Learnt about the latest technology in High-Rise buildings The Maivan shuttering and it's implications in Affordable Housing/Housing for All scheme of the government. The government is dedicated to provide Affordable Housing for all people at a very subsidized rate and for this venture they want to construct strong and fast structures. Under the Hafeez Contractor design the multi-story building are constructed keeping in mind the good living conditions and appropriate wind and natural lighting in all flats.
ConstructionSite EngineeringAffordable HousingCivil EngineeringConstruction ManagementLabor Management

Teamwork arts

Volunteer

Jan 2019Feb 2019 · 1 mo · Greater Jaipur Area

  • The Jaipur Literature Festival is an annual literary festival which takes place in the Indian city of Jaipur each January. It was founded in 2006, and from 2008 has been produced by Teamwork Arts. 2016 is the ninth edition of the ZEE Jaipur Literature Festival. The world's largest free literary festival, it was described by Miranda Seymour in the Mail on Sunday of 10 August 2008 as "the grandest literary festival of them all".

Mahima group

Intern

May 2018Jul 2018 · 2 mos · Greater Jaipur Area

  • Did summer internship at prestigious Mahima Group for two months and overlooked two township development projects under able guidance . Learnt about the High-Rise building structure and their designs according to strength and functionality.
MarketingComputer-Aided Design (CAD)Civil EngineeringConstruction Management

Airbnb

Host

May 2016Feb 2022 · 5 yrs 9 mos · Greater Jaipur Area

  • Love to show people around and share valuable life experiences. I have hosted folks from across the globe and made strong connections with them. I act as their local guide and give an insightful view to the Pink City. Rajasthan being known for it's immeasurable hospitality is reflected upon on what we offer here.
Hospitality ManagementHospitalityTourismGuided Tours

Education

Indian Institute of Management, Indore

Master of Business Administration - MBA

Jul 2022Mar 2024

SKIT Jaipur

Bachelor of Technology — Civil Engineering

Jan 2016Jan 2020

Kendriya Vidyalaya

Matricultion — Science

Jan 2015Present

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