HEMANG JAIN

Operations Associate

Udupi, Karnataka, India5 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Increased digital payment collections by 10%.
Achieved 30% improvement in feature utilization.
Generated 20% growth in brand visibility.

Stackforce AI infers this person is a Fintech and Marketing professional with strong analytical and strategic skills.

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Skills

Core Skills

Data AnalysisBudget ManagementMarketing

Other Skills

Brand AwarenessBudgetingCommunicationContract NegotiationCustomer CommunicationCustomer EngagementCustomer SatisfactionData QualityDigital Payment StrategiesDocument ReviewDocument ScanningEconomicsFinanceMicrosoft ExcelMicrosoft PowerPoint

About

Dynamic professional with a strong foundation in engineering and a passion for finance. Leveraging a diverse background in research and development, marketing, and financial analysis, I am seeking opportunities to contribute to strategic initiatives and drive growth. My expertise in data analysis, credit assessment, and fundraising aligns well with roles in corporate finance, investment banking, or venture capital.

Experience

Tata capital

2 roles

Manager - Collections Strategy

May 2024 – Present · 1 yr 10 mos

▪ Represent the delinquency through the Rebanking process to save cost on field allocation
Significant Improvement: Increased the Representation Clearance by more than 100% by analyzing previous payment habits
▪ Identify and automate collection processes
Significant Improvement: Automated several manual processes and created detailed Dashboards for quick Senior Management Review
▪ Train the team on new features to optimize team performance & Improve the utilization of the newly developed features for better user experiences
Significant Improvement: Achieved a 30% point improvement in newly developed feature utilization
▪ Identify areas for automation to enhance manual processes, optimizing efficiency for Management Review
Significant Improvement: Automated several manual processes and created detailed Dashboards for quick Senior Management Review

Data AnalysisProcess AutomationProject CoordinationBudget Management

Summer Intern

Apr 2023 – Jun 2023 · 2 mos · Thane, Maharashtra, India

Roles and Responsibilities
▪ Analyze the digital and cash payment collection trends to derive actionable insights
▪ Revise and enhance customer communications to improve effectiveness and engagement
▪ Create strategies to boost digital collections & promote greater use of digital payment methods
Significant contributions
▪ Made the communications more engaging and available in 2 regional languages
▪ Designed 3 awareness campaigns focused on promoting digital payments and raising awareness about delinquency and its potential drawbacks on the credibility of the individual
▪ Initiated the development of 2 new digital payment methods within the IT and project system to help increase the digital collection by 10% as a benchmark

Data AnalysisCustomer CommunicationDigital Payment Strategies

Treasury tapmi

Senior Member

Oct 2022 – Mar 2024 · 1 yr 5 mos

Responsibilities
▪ Co-ordinate with administration, accounts department, and various committees to ensure a smooth flow of funds and event experience
▪ Check for proper documentation of events beforehand
▪ Help in efficiently planning the events within budget limits
▪ Get the budget requirements from all the committees for the upcoming academic year to secure the necessary funds for student activity in advance

Kansakit

Marketing Executive

Nov 2020 – Jul 2022 · 1 yr 8 mos · Surat, Gujarat, India

Roles and Responsibilities
▪ Enhance brand awareness and product demand through social media, customer engagement, and marketing campaigns
▪ Analyze sales performance to inform strategic decisions
▪ Improve retail market penetration and negotiate favorable terms
Significant Contributions
▪ Increased CTR by 45% in the first year on social media post
▪ Generated 20% growth in brand visibility and a 25% increase in product demand in the first year

Brand AwarenessMarketingSales Performance Analysis