May 2025 – Jun 2025 · 1 mo · Gurugram, Haryana, India

Jul 2024 – May 2025 · 10 mos · Noida, Uttar Pradesh, India

Jul 2022 – Jul 2024 · 2 yrs · Noida, Uttar Pradesh, India

• Managing lending partner relationships and acting as a single point of contact
• Responsible for understanding partner requirements and acting as a SPOC for business, risk, compliance, legal and product/tech teams and ensuring alignment between Paytm and partner
• Project managing the integration process for product and tech and ensuring timelines are met
• Handholding the partner to go-live
• Managing partner governance on an on-going basis and ensuring smooth functioning of the partnership(s)

Apr 2021 – Jun 2022 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• Responsibilities-
• Business Consulting: Participated in key business meetings with the Senior Stakeholders to understand their pain points and requirements, Business use cases and adopting a consultative approach towards creating value for them.
• Driving the entire Sales Cycle from prospecting to closing and growing an account in the International Markets including USA, UK, Middle East, and Australia.
• Successful record in consultative selling of Data management & Analytics products and services; from mid-size to Fortune 1000 organizations.
• Worked with the leadership to develop Go-To-Market Strategy for new products/services and lead programs based on customer feedback & company vision.
• Worked as Customer Success Manager and Account Manager in Polestar’s Anaplan Practice and brought in Large Enterprise customers.
• Business Documentation: Contributed in the creation of RFP and Bid documents, User stories, Case Studies, Presentations in Planning and Analytics space.
• Created the pre-sales research content for the Entire Anaplan Practice.

May 2020 – Jun 2020 · 1 mo

• Responsibilities-
• Studied, ideated, reimagined and facilitated the creation of an automated system/product for the 'Future of Work' within the Sales Business Function and taking it to market for all other clients of ValueLabs in a consultative manner
• Understood as-is processes flow within Sales Function as well as conducted primary and secondary research on industry best-practices, digital assessment and product lifecycle frameworks for the assigned services
• Worked in collaboration with my mentor, digital spoc and design spoc to analyze gaps and opportunities in the as-is processes flow and arrived at a potential to-be state and interaction design for the assigned services
• Furnished a Prioritization Matrix for each service based on its business value and benefits of implementation
• Jointly responsible for implementing service automation in generation of video conference meeting links using chatbot (DAN) which saved 10 man hours daily of the dedicated resources (voice team) for the organisation

Jun 2018 – Jun 2019 · 1 yr · India

• Responsibilities-
• Handled client interactions and liaised between technical teams and management for pan India
• Dry ran the feasibility of repair and annual maintenance contract for textile manufacturing companies in West India leading to successful market penetration, expansion and growth of the company in this sector
• Achievements-
• Successfully initiated Reliability Improvement Process for repair of high value electronic boards led by the company's director which increased the working life of boards by 25-30%

Jul 2017 – May 2018 · 10 mos

• Responsibilities-
• Implemented techno-managerial projects using various ACE tools like Kaizen, 5S, etc for growth in two major verticals of the organisation, Product Upgradation Sales and New Equipment Sales
• Jointly responsible for Product Upgradation Sales (T Business) of 5292 contracts consisting of 9900+ OTIS elevators across Delhi NCR region which included pipeline review, forecast management, product and sales performance analysis, tactical pricing, market feedback analysis and field line scheduling
• Jointly managed T-Business Team of 30+ people focusing on Key Accounts Management
• Achievements-
• Floated proposals worth INR 32 crore in the market till March 2017, Achieved 28% YOY growth in High Probability proposals and 12% YOY growth in T Business Revenue

Jul 2016 – Jul 2017 · 1 yr