May 2022 – Sep 2023 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

Apr 2019 – May 2022 · 3 yrs 1 mo

• Managing the P&L by maximizing the revenue and profit in existing costs.
• Hiring, leading & managing the entire Inside sales vertical.
• Designing and implementing a strategic business plan to expand the company's customer base and ensuring it's a strong presence.
• Executing coordination meetings and brainstorming sessions with cross-functional teams, for growth and relationship management of the existing business.
• Maintaining the consistent performance of all teams by counseling, disciplining, and appraising job results.
• Shortlisting the avenues of future growth and zero in on effective channels through structured data-driven experimentation.

Apr 2018 – Mar 2019 · 11 mos

• Achieving the Business Objectives of the Inside Sales Team for the Branch and meet the Value, Volume and Branch's Productivity metrics.
• Generating revenue through sale of various promotion and branding products through the Branch.
• Leading a large Sales Channel comprising of Team Leaders and Sales Executives and ensuring Recruitment, Training, Retention and Mentoring of all the teams.

Nov 2016 – Mar 2018 · 1 yr 4 mos

• Managing the inside sales specialist's team. ? Setting and tracking sales targets of my team.
• Suggesting and implementing improvements in the sales administration process
• Preparing report on sales metrics and suggest improvements
• Use customer feedback to generate ideas about new features or products ? Ensuring sales, finance and legal policies and procedures are met
• Building an open-communication environment for my team
• Liaising with Marketing and Product Development departments to ensure brand consistency and increase sales

Aug 2016 – Oct 2016 · 2 mos

Oct 2015 – Jul 2016 · 9 mos · Noida, Uttar Pradesh, India

• As a Manager-Corporate Sales in Instapartyz.com My Major Job Responsibilities were:
•  To develop new business opportunities.
•  To design & develop strategy to capture corporate clients.
•  To handling team and individual acquisition targets.
•  To generate leads for corporate business development.
•  To make proposal & offering to meet corporate requirements.
•  Guiding sales team in establishing personnel contacts and rapport with top echelon.

Sep 2013 – Aug 2015 · 1 yr 11 mos · Greater Delhi Area

• Core Responsibilities:
• Direct Sales: To sell Alibaba.com's various Services by presentation and demonstration of the features and benefits through Telephonic and F to F meetings with Corporate s and SMEs
• Awareness Campaigns: Conducting Internet awareness workshops across various cities in north India like Delhi, Jaipur, Ludhiana, Kanpur, and Moradabad etc.
• Training and Support: Provide training to the customers (New and Existing) through in house workshops and one on one (Through Remote Access Software). Also educate first time users (Specially SMEs) to utilize various services of alibaba.com & other internet services as well to grow.
• Sales Planning: To develop my own sales plan under the Company’s Sales Policy and guidelines to achieve the quarterly sales target and service targets.
• Business Development: Generate new prospects through provided data base as well as through other B2B Portals and also through email campaigns and managing the prospects and convert prospects to closed sales.
• Customer Verification: Verifying and Checking the Documents (provided by customer for registration as a paid member Like: TIN/IEC/MOAs/PAN) through various Govt. websites. Then forward them for the final third party verification.
• Account Management: Regular follow up with existing customers to make sure that they are getting best service and support and to manage relationship for future business. Provide close, personal client attention to ensure best service. Also provide the best solution and support to every client.
• Business Communication: To communicate with clients to Identify and understand the queries and challenges faced by them and share their queries with product development and service team to implement the required changes in website and to provide them the right solution.
• Technical Support: To provide support to clients on keyword related queries and also support them to design and setup their Alibaba Product catalog to attract more buyers.

Aug 2012 – Dec 2012 · 4 mos · Noida, Uttar Pradesh, India

• Conduct the Life Skills development sessions in various Management and Engineering Colleges across North India.
• Design and develop training programs, various activities like role plays, quiz contests, and presentations ideas.
• Prepare the assessment and session reports of the students and activities.
• Observe and evaluate students' work to determine progress and make suggestions for improvement.
• Meet with other professionals to discuss individual students' needs and progress.
• Attend professional meetings, conferences, and workshops to maintain and improve professional competence.