sagar panchal — Operations Associate
Total exp is about 7 years and in IVD or bioelectronics Engineering is about 4+ years. Current Products Handling. 1. Plate Washer (Elisa Mainly,cell,etc). 2. Plate Reader -- A variety of plate readers handling like Entry level readers basically reads only Absorbense, 3. Multimode Reader- capable Of Reading Absorbense ,Fluroscense, Luminescence,TRF,FRET,Cell Imaging. 4. Automation liquid handling system- complete Automation of Elisa ,cell culture, Extraction,Or any of the Application optimization related to Automation in research and Diagnostic, programming,hardware Communication with other third party instruments. 5. Evaporator System-- mainly used in pharmaceutical these Evaporation system used to evaporate the liquid in various forms related to application based on the type of sample need programing . basically I am Handling these instruments. Role and responsibilities ---- 1. Installation of the Above mentioned instrument. 2. Demonstration of the Instrument and its functions based on the user application. 3. Prepare the IQ/OQ documents for the instruments. 4. Define the programing of the instrument. 5. Optimization of the user Assay defined. 6. Amc/CMC visit and manage the documents. 7. Handling the service related issue. 8. Optimize and resolve the hardware and software issue with the instrument. 9. Cordinate with the Team on the calls solved and pending,and report to the senior, managing the visits and plan accordingly. 10. Managing and recovery of the payment of the Amc/ CMC/ Spares/ OTS/sales/ emd/BG etc. 11. Managing and arranging the tools for the each Equipment. 12. Managing the yearly calibration of the instrument for the audit . 13. Preparation of the service report on daily , weekly ,monthly and yearly basis. 14. Managing and building up customer relationship and ask timely for the visit and and any issue facing.
Stackforce AI infers this person is a Field Service Engineer in the Healthcare and Bioelectronics industry.
Location: Ghaziabad, Uttar Pradesh, India
Experience: 9 yrs 6 mos
Skills
- Field Service Engineering
- Customer Relationship Management
- Customer Support
- Sales
- Production Engineering
- Technical Support
Career Highlights
- Over 4 years in IVD and bioelectronics engineering.
- Expert in installation and troubleshooting of complex instruments.
- Strong customer relationship management skills.
Work Experience
Diversey India Hygiene Private Limited
Field Services Engineer (1 yr 1 mo)
bioscreen instruments Pvt Ltd
Service Engineer (5 yrs 6 mos)
Webtel Electrosoft Pvt.Ltd.
Sales Executive (7 mos)
Radio Design India Private Limited
Production Engineer (10 mos)
Ramptel Solutions Private Limited
Technical Executive (1 yr 6 mos)
Education
Bachelor of Technology (B.Tech.) at Dr. A.P.J. Abdul Kalam Technical University
High School Diploma at Board of Technical Education delhi
Higher school at Central Board of Secondary Education
