Shilpa Zota

VP of Engineering

Mumbai, Maharashtra, India15 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 13 years of experience in digital payments.
Expert in managing banking alliances and sales.
Proficient in payment instruments like UPI and card payments.

Stackforce AI infers this person is a Fintech expert with strong capabilities in sales and business alliances.

Contact

Skills

Core Skills

SalesBusiness AlliancesCustomer Relationship Management (crm)Business Development

Other Skills

Business StrategyEMIPayment GatewayRecurring PaymentsUPI

About

Competent Digital payments professional offering over 13+ years of experience in managing the end-to-end Banking Alliance Sales and Relationship Experience in working closely with multiple stakeholders with various levels of involvement in Business & Business Operation to drive process success. Act as a project enabler to ensure the customer remains successful and engaged in the process. Skilled in Offering Fintech and Payment aggregation services • New Business & Alliances Management • New business Launch & Scale Up • Deep understanding on payment instrument like UPI, Card Payments,etc. • Revenue & Commercial Negotiations • Team Management

Experience

Phi commerce

2 roles

Vice President - Sales and Alliance

Promoted

Jan 2024 – Present · 2 yrs 2 mos · Mumbai, Maharashtra, India

Key Role:
 Onboard and Managing PSU as well Private sector banks centrally as a platform for entering Government and education segments for PA.
 Initiated few more empanelment large PSU and private Banks and partners like BOB, BOI, CBI & SIB.
 Identified large corporates like Airports for offering our payment eco system
 Managed and created presence regionally and ensured in person meeting with all the regional team as well as the state and central govt department to understand the need and offer the best of the services in the industry.
 Technologies worked on Payment Gateway plugins as well payment instruments like UPI, EMI, Recurring Payments, White label solution, Orchestration, UPI Autope etc.
 Acting as a coordinator between PayPhi and Partner banks to bridge the recurring issues in day-to-day operations.
 Execution of agreements which are ongoing with various partners like banks and Payment gateways related to existing and new arrangements which are integrated on PayPhi Platform.

SalesBusiness AlliancesPayment GatewayUPIEMIRecurring Payments

Business Consultant

Apr 2022 – Dec 2023 · 1 yr 8 mos · Mumbai, Maharashtra, India

Key Role:
 Onboard and Managing PSU as well Private sector banks centrally as a platform for entering Government and education segments for PA.
 Initiated few more empanelment large PSU and private Banks and partners like BOB, BOI, CBI & SIB.
 Identified large corporates like Airports for offering our payment eco system
 Managed and created presence regionally and ensured in person meeting with all the regional team as well as the state and central govt department to understand the need and offer the best of the services in the industry.
 Technologies worked on Payment Gateway plugins as well payment instruments like UPI, EMI, Recurring Payments, White label solution, Orchestration, UPI Autope etc.
 Acting as a coordinator between PayPhi and Partner banks to bridge the recurring issues in day-to-day operations.
 Execution of agreements which are ongoing with various partners like banks and Payment gateways related to existing and new arrangements which are integrated on PayPhi Platform.

SalesBusiness AlliancesPayment GatewayUPIEMIRecurring Payments

Ntt data payment services

2 roles

Assistant Vice President Sales

Promoted

May 2016 – Jan 2022 · 5 yrs 8 mos · Mumbai, Maharashtra, India · On-site

Key Role
 Managed portfolio of Pan India brokers with an average volume of 30K Crs a month.
 Highlighted solely managed prepaid and commercial cards business as a vertical for NDPS.
 Managed and lead a team for 5 for driving Govt and education sales for 2 yrs for west and Central India.
 Meet the ERP / Partners of the concern business for integration of payments which helps for quick closure
 Regularly visits clients to strengthen the relationships and seek better share of business.
 Regularly review the profitability on relationships to enhance relationships and to augment share of business with prime customers.
 Maintain good healthy relations with all banks across segments in order to smooth the functioning of all day-to-day activity of the organization
 Position calls to the banking department who can develop new, profitable business relationships for the new accounts and service existing accounts.
 Execution of new products requirement from the merchant and get it implemented with the banks.

SalesCustomer Relationship Management (CRM)Business Development

Senior Sales Manager

Jul 2013 – Dec 2015 · 2 yrs 5 mos · Mumbai, Maharashtra, India · On-site

Angel one

Senior Manager Customer Relationship Management

Jun 2010 – Apr 2011 · 10 mos · Mumbai, Maharashtra, India · On-site

 Overall SOUTH India revenue responsibility from Sub Brokers.
 Expand and develop in-depth knowledge of the marketplace, identifying Sub Brokers problems and developing vision around solving those problems.
 Motivate support activity for assigned products through direct contact with sales management, Business Development Managers, account managers, customers and prospects.
 Build and manage the pipeline for assigned products.
 Identify / develop prospects, work with team to define overarching strategy, qualify, grow and maintain strategic account lists

Customer Relationship Management (CRM)Business Development

Karvy comtrade limited

Business Development Manager

Mar 2008 – May 2010 · 2 yrs 2 mos · Hyderabad, Telangana, India · On-site

 Worked with 5 executive professionals covering 25 states responsible for more than 450+ Franchises (sub brokers).
 Headed total registration documentation for Franchises as per Exchange norms. (Sub Brokers)
 Developing coordination with area coordinators, back office, activation, accounts, risk and marketing.
 Giving Research Calls to all Associates for trading, through messenger and SMS blast as well taking care of the grievances and primarily attending the compliance issue.
 Ensure a high standard of service and query resolving in an appropriate manner.
 Deal with Branch Managers, Regional Heads and Zonal Heads for achieving the targets through Franchisees.

Business Development