Jul 2021 – Oct 2024 · 3 yrs 3 mos · Bengaluru, Karnataka, India

• Strategic and results-driven Microsoft Dynamics 365 CRM Sales Specialist with a proven track record of success in driving revenue growth through the sale of CRM solutions. Offering extensive expertise in understanding customer needs, creating tailored sales strategies, and delivering impactful presentations. Adept at fostering strong client relationships and collaborating with cross-functional teams to ensure successful implementation and customer satisfaction.
• Key Skills:
• CRM Sales Expertise: Demonstrated success in selling Microsoft Dynamics 365 CRM solutions to diverse clientele, achieving and surpassing sales targets consistently.
• Customer-Centric Approach: Strong ability to understand customer pain points and business challenges, providing customized CRM solutions to address specific needs.
• Strategic Planning: Proven skills in developing strategic sales plans, identifying key opportunities, and implementing effective sales strategies to drive business growth.
• Relationship Management: Exceptional relationship-building skills with clients, stakeholders, and internal teams, fostering collaboration for successful CRM implementations.
• Technical Acumen: In-depth knowledge of Microsoft Dynamics 365 CRM capabilities and features, enabling effective communication of value propositions to clients.
• Consultative Selling: Skilled in consultative selling, conducting needs assessments, and proposing comprehensive CRM solutions aligned with client objectives.
• Sales Presentations: Proficient in delivering compelling sales presentations, demonstrating the benefits and ROI of Microsoft Dynamics 365 CRM solutions.
• sessments, and proposing comprehensive CRM solutions aligned with client objectives.
• 7. Sales Presentations: Proficient in delivering compelling sales presentations, demonstrating the benefits and ROI of Microsoft Dynamics 365 CRM solutions.

Jan 2016 – Aug 2019 · 3 yrs 7 mos · Bangalore

• Own the formulation and implementation of a strategic sales plan for the Training practice in line with the Organizational strategy.
• Devising the Company’s go‐to‐market plan for the services, driving and coordinating the pace of execution.
• Responsible for Marketing and positioning Company’s training services.
• Building new client database and introducing company offerings.
• Establish Strategic tie-up with corporates.
• Responsible for maintaining profitability in all Training assignments undertaken.
• Formulation & implementation of sales promotion plans to generate increased sales for achievement of revenue targets.
• Preparation of Technical Presentations, Templates for various practices, Core Proposals by understanding clients requirements.
• Responsible for creating local trainer database to support operations.
• Plan, develop and implement competent sales strategies for meeting business objectives and targets.
• Engaging and proposing the development of new marketing propositions and tap profitable business opportunities.
• Implementation of Sales Strategy that addresses different geographical sales coverage.
• Overseeing the sales & marketing operations, thereby achieving increased sales growth.
• Implementing sales programs/strategies to improve the product awareness in markets by brand building and market development efforts.
• To regularly report achievements versus budget forecasts to the Senior Management Team.
• To work closely with the Training Operations Team to ensure successful delivery of client services.
• Ensure quality control of all sales output pertaining to customer acquisition and service delivery.

Aug 2019 – Jul 2021 · 1 yr 11 mos · Bangalore

• ➤ Team: 10 + Direct | Multi-Billion Dollar Payments Processing | Market Share Expansion
• ➤ Strategic Partnerships | Growth Strategies | People Development & Management | Digital Marketing
• ➣ I have ensured Paytm Payment Gateway's positioning in the Education Industry and worked to acquire 12,000+ education institutions for fee collection via Paytm's complete stack payments offerings with an annual transaction volume of over 15,000 Cr YoY (from scratch), generating 35 Cr in revenue, and ensuring a 5 Cr EBITDA positive category.
• ➣ I increased market penetration by 5% to 25% using three essential sales levers: direct sales, ERP and banks.
• ➣ I tripled GMV from 5000 Cr to 15000 Cr with focused account management
• ➣ I was able to produce GMV and Revenue that nearly doubled every 6 months through enterprise acquisitions.
• ➣ Increase the penetration of the Paytm issued instruments of Paytm Wallet and Paytm Postpaid through a selling campaign with 15% payment processing, 2,000 Cr GMV, and 10 Cr Revenue.
• ➣ Formulated & executed marketing strategies to increase existing customer sales, resulting in a 150% increase in annual sales
• ➣ Optimised P&L to generate 40% revenue: Gross Margin Ratio (best in the industry) and gross margin (45 bips)
• ➣ As a Business Head and Process Owner, I built and expanded business-critical operations in merchant success, merchant operations, product marketing, content marketing, sales, partnerships & alliances, ecosystem/community, help desk risk, and product functions.
• ➣ Collaboration with 300+ Edu ERPs and obtaining leads from them boost acquisitions and penetration.
• ➣ Working with NPCI and BBPS, I secured BBPS onboarding and integration for Paytm Web/App (25,000+ educational institutions) (ON US)
• ➣ Through cross-selling and up-selling, I was able to earn an additional 3 crore each year by selling Paytm Ads.
• ➣ Empowered teams to respond more effectively to rapid market shifts by introducing adaptive sales strategies.

Oct 2014 – Jan 2016 · 1 yr 3 mos · Bangalore

• Managing Sales and developing Market Share for Educomp Solutions by Driving School Businesses for Entire North Karnataka State.
• Creating prospects and converting them into potential customers to digitalize their teaching methods with smart school and smart campus Products. (Smart School Products are Smart Board, Projector, Server K-12 content , UPS, speakers, woofer, Key Board and Mouse) and (Smart campus products and IT products are Desktop, Laptops , printer ,K-12 content, ERP(Enterprise Resource Planning )solutions ,Dongles for Individual class content, Tablet, E-Dac, English Mentor, League India product)
• Managing Team of 06 Business Development Manager with 10 Business development Partners across the Region to effective Sales and achieving the Target set by the Business Heads.
• Recruited channel partners in North Karnataka to fulfil business target assigned by company.
• Performing estimation and pricing operations of the project deliverables by coordinating with the Delivery & Finance Team.
• Negotiating the financial understanding between the institutes and also providing the solutions in different areas where clients need edge over the competition.
• Crafting a database for Northern Karnataka and Bangalore Schools and converting them in accounts thereby creating further Business Opportunities.

Nov 2011 – Oct 2014 · 2 yrs 11 mos · Bangalore

• Managing Sales and developing Market Share for HCL Infosystems-Learning Division by Driving School Businesses for Entire Bangalore and North Karnataka State.
• Creating prospects and converting them into potential customers to digitalize their teaching methods with Digischool and Digicampus Products. (Digischool Products are Smart Board, Projector, Server K-12 content , UPS, speakers, woofer, Key Board and Mouse) and (Digicampus products and IT products are Desktop, Laptops , printer ,K-12 content, ERP(Enterprise Resource Planning )solutions ,Dongles for Individual class content, Tablet, and XceleRate)
• Managing Team of 03 Learning Associates across the Region to effective Sales and achieving the Target set by the Business Heads.
• Recruited channel partners in North Karnataka to fulfil business target assigned by company.
• Performing estimation and pricing operations of the project deliverables by coordinating with the Delivery & Finance Team.
• Negotiating the financial understanding between the institutes and also providing the solutions in different areas where clients need edge over the competition.
• Crafting a database for Northern Karnataka and Bangalore Schools and converting them in accounts thereby creating further Business Opportunities.
• Ensure post sales service issues with existence clients addressing Customer Relationship Management.

Jan 2003 – Jan 2011 · 8 yrs · Bellary, Karnataka, India