Milana Stamenković

Recruiter

Niš, Centralna Srbija, Serbia4 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Talent Acquisition and Recruitment Strategy
  • Passionate about Psychology and Psychotherapy
  • Strong Client Relationship Management skills
Stackforce AI infers this person is a Talent Acquisition Specialist with expertise in Recruitment Process Outsourcing and Psychotherapy.

Contact

Skills

Core Skills

Talent AcquisitionClient Relationship ManagementRecruitment StrategyCandidate AssessmentCandidate SourcingPipeline ManagementRecruitment AdministrationCandidate Management

Other Skills

ActingArtificial Intelligence (AI)Boolean SearchingClient CollaborationCommunicationComputer EthicsData ComplianceEducationEnd to End RecruitingEnglishGenerative AIGermanGestaltGlobal SourcingHuman Resources (HR)

About

💼 Talent Acquisition Partner & SME Service Delivery at Serendi, EMEA & APAC Specialist for Recruitment Process Outsourcing. 📚 Student of Gestalt Psychotherapy under Supervision at European Accredited Psychotherapy Training Institute EAPTI-SEB - Studio for Education in Belgrade. 🎓 Master of Educational and Developmental Psychology. Communicative, creative, organized, passionate about psychology, psychotherapy and recruitment. 🌱🤗 My love for psychology and psychotherapy stems from a deep conviction that every person deserves support and the opportunity to reach their full potential. Working with clients gives me the chance to witness their growth, changes, and empowerment. It motivates me to know that I can be there for people when they face challenges, make difficult decisions, or struggle with emotional burdens. Through psychotherapy, we can together explore the deeper layers of their experiences, discover new perspectives, and work on building healthier ways of coping with life situations. Gestalt therapy focuses on the "here and now," and during therapy, the client is encouraged to direct their attention to their current experience. Therapy offers clients the opportunity to be authentic and to start experiencing themselves as they truly are. 💬 "I do my thing and you do your thing. I am not in this world to live up to your expectations, and you are not in this world to live up to mine. You are you, and I am I, and if by chance we find each other, it's beautiful." - Perls

Experience

Contract

International Olympic Committee – IOC

Present

Recruitment CoordinationData ComplianceRecruitment AdministrationCandidate Management

serendi - talent acquisition

5 roles

Talent Acquisition Partner & SME Service Delivery

Promoted

Apr 2025Present · 11 mos

  • In addition to my core responsibilities as a Talent Acquisition Partner, I have taken on the role of Subject Matter Expert (SME) within Serendi. This means I’m not only continuing to drive impactful recruitment processes but also leveraging my specialized knowledge to support organizational functions, provide insights, and offer guidance in my area of expertise. This added responsibility enhances my ability to deliver high-quality, data-driven recruitment solutions and build strong client relationships.
  • Domain Expertise
  • Achieving impactful client interaction and partnership
  • Mastering stakeholder relationship building across hierarchies and functions
  • Leading hiring decision processes and enabling these through advanced interviewing techniques and evaluation approaches
  • Problem-Solving
  • Establishing regular and meaningful HM contact adjusted to HM preferences and recruitment needs
  • Assuring suitable knowledge transfer between collaborators on the recruitment process (Intake meetings and forms, Intake briefings, candidate PSS format)
  • HM feedback (survey, feedback loop, etc.)
  • Innovation & Advisory
  • Providing meaningful insights through data (HM reports, TMI reports, pipeline insights, etc.)
  • Best practices in client relationship management
  • Al support for stakeholder management
  • Training & Support
  • Ownership of the following parts in the onboarding and training modules:
  • Intakes
  • How to do PS? Interviewing techniques
  • Communication around KPIs and reports provided to HMs
  • Invoicing
  • Provide training to changes and updates to all service delivery aspects not technology related
  • Quality Assurance
  • Monitor quality and consistency of documentation from the recruitment process (e.g., Intakes and PSS) for example, through regular audits
  • Overlook and keep up-to-date all candidate data privacy aspects in the process
  • Assure a consistent and smooth brand journey for candidates (Serendi -> client brand)
Talent AcquisitionClient Relationship Management

Talent Acquisition Partner

Jul 2024Apr 2025 · 9 mos

  • Client Collaboration
  • Collaborate with clients to understand their talent needs, recruitment goals, and cultural fit.
  • Provide market insights and forecasts to the client’s hiring managers.
  • Offer proactive consultation, guiding stakeholders in recruitment strategy decisions.
  • Align talent acquisition strategies with client business objectives.
  • Facilitate ongoing recruitment-related projects with the client.
  • Operational Tasks (Sourcing & Recruiting)
  • Use innovative sourcing strategies to find top candidates through job boards, social media, networks, and referrals.
  • Conduct thorough candidate assessments, including resume screening, phone, and competency-based interviews.
  • Build strong candidate relationships, acting as a trusted advisor and ensuring a positive experience.
  • Develop and maintain a robust talent pipeline for current and future client needs.
  • Work closely with hiring managers to understand job specs, provide market insights, and create compelling job descriptions.
  • Conduct personal interviews with the client’s hiring panel and organize various assessments and tests.
  • Coordinate and conduct intake and debrief meetings, providing valuable feedback to candidates and clients.
  • Drive offer management activities, including negotiation, reference checks, and ensure a smooth onboarding process.
  • Manage the candidate pipeline in our internal ATS and the client’s ATS (if needed).
  • Support the client's recruitment marketing on social media, career fairs, and recruitment events.
  • Stay updated on industry trends, best practices, and emerging recruitment technologies.
  • Internal relationship management
  • Maintain regular communication with team members on the same project or client.
  • Actively contribute to or lead internal projects.
  • Regularly participate in internal activities.
End to End RecruitingTalent SourcingClient CollaborationRecruitment StrategyCandidate Assessment

HR Sourcing Consultant

Promoted

Mar 2023Jul 2024 · 1 yr 4 mos

  • Sourcing and Pipeline Management
  • Planning the sourcing strategy for assigned positions and creating job ads based on the Intake information
  • Using all available and suitable sourcing channels and search methods to generate candidates
  • Defining innovative ways for sourcing “hard to find” candidates and contributing to continuously develop and apply new search techniques and methodologies
  • Reaching out to potential candidates via telephone and/or email and creating interest in the positions searched for
  • Checking the principal qualification of active and passive candidates through visual and telephone screens
  • Preparing and finalizing the shortlisted candidate files and coordinating the handover to the onsite Recruiting Consultant or the hiring manager
  • Monitoring the quality and quantity of the pipeline for the assigned positions and managing his/her sourcing efforts according to internal KPIs
  • Establishing and maintaining a powerful network using social media strategy in order to generate candidates and promote the client's employer's brand
  • Assuring timely feedback and communication with the candidates to support a positive candidate experience and “cleaning” the sourcing pipeline after a requisition is closed
  • Working together with the onsite Recruitment Consultants or the client’s hiring managers on questions around the Intake, approvals for Job Ads, candidate’s presentation and communication
  • Client Collaboration
  • Together with the onsite Recruitment Consultants or the client’s hiring managers defining the requirements of an open position and translating them according to candidates' profiles
  • Providing market feedback and intelligence to Recruitment Consultants or the client’s hiring managers based on the experience in the respective talent market
  • Teamwork and reporting
  • Updating the Team Lead on the current position status
  • Participating in regular team meetings with the Team Lead
  • Attends regular training sessions

Talent Researcher

Promoted

Feb 2023Mar 2023 · 1 mo

  • Research and Pipeline Management
  • Executing the sourcing strategy for assigned positions based on the Briefing Template received from the Sourcing Consultant and the accompanying Intake information from the Recruitment Consultant
  • Using advanced search methodologies (Boolean strings etc.) and technologies to identify candidates beyond the mainstream networks like LinkedIn
  • Using other available and suitable sourcing channels methods to generate candidates
  • Preparing and finalizing the first batch of preselected candidate files and sending them to the Sourcing Consultant
  • Reviewing the feedback on the generated candidates for a second/third round of research
  • Permanently monitoring the quality and quantity of the pipeline for the assigned positions and managing own sourcing efforts according to internal KPIs
  • Client Collaboration
  • Working together with the Sourcing Consultants on the requirements of an open position, translating them into candidate profiles, and giving feedback on the talent market for client presentations
  • Providing process feedback to the Sourcing Consultant
  • Teamwork and reporting
  • Updating the Team Lead on current position status and consulting with him/her in questions related to the sourcing strategy
  • Participating in regular team meetings with the Team Lead
  • Attending the regular training sessions and occasionally providing input for them by sharing knowledge and experiences
  • Recruitment Coordination tasks
  • Acting as a Recruitment Coordinator for low-volume Clients
Global SourcingBoolean SearchingSourcingCandidate SourcingPipeline Management

Recruitment Admin and Coordinator

Nov 2021Feb 2023 · 1 yr 3 mos

  • Recruitment Coordination
  • Attend relevant recruitment briefing and update calls with the team and the client (e.g., Intake or Intake Debriefs, weekly CTC, weekly calls with client HR) depending on client set-up
  • Schedule interviews between HMs, candidates and RC for various sites and clients in a timely and professional manner with the help of the Filling Recruitment Coordination in Avature
  • Assure room booking for F2F interviews and organize conference calls for phone interviews
  • Provide candidates, HM and RC with relevant information on interview location, time, travel etc.
  • Support in the organization and processing on any assessments and tests (online, virtual or F2F)
  • Register visitors with the respective reception
  • Organize travel according to interview scheduling if required
  • Overlook all candidate travel expense and assure correct documentation for processing in the payment process
  • Overlook and administer any generic recruitment related inbox if required
  • Support the handling of external providers (PSL) if required
  • Data and System Compliance
  • Assure all candidate and job records are updated at any time for the positions within responsibility:
  • 1. Opening positions and uploading candidates records in Avature/client system
  • 2. Entering all necessary data related to open job (requisition and intake date, updating Client reporting and Invoicing Data & Client Recruitment Cost Reporting)
  • Monitor data correctness and consistency through list reports and on weekly basis Serendi and client reporting in Avature/client system
  • Verify missing in data or inconsistencies with respective stakeholders (RC/SC)
  • During the selection process, checking and updating missing data in the system
  • Final checking of filled/closed positions to support RC in invoicing
  • Other
  • Assist in ad hoc demands from the Client Delivery Team such as preparing documentation, presentations
  • Administrative support for specific client requests
  • Support for travel arrangements of the team

Sita

2 roles

Talent Acquisition Partner at SITA (in collaboration with Serendi)

Jul 2024Present · 1 yr 8 mos

HR Sourcing Consultant at SITA (in collaboration with Serendi)

Jun 2023Jul 2024 · 1 yr 1 mo

Marel

Recruitment Admin and Coordinator (in collaboration with Serendi)

Dec 2021Feb 2023 · 1 yr 2 mos · Boxmeer, North Brabant, Netherlands · Remote

Education

University of Niš

Master Academic Studies — Psychology of Development and Education

Jan 2020Nov 2021

EAPTI- SEB European Accredited Psychotherapy Institute - Studio for Education, Belgrade

Certificate in Gestalt Psychotherapy — Gestalt Psychotherapy

Jan 2020Present

University of Niš

Bachelor with Honours in Psychology — Psychology

Jan 2016Jan 2020

Grammar High School "Svetozar Markovic", Surdulica

Jan 2012Jan 2016

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