Harshit Garg

Business Development Executive

Gurugram, Haryana, India6 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 35% CAGR in Ex-India flights market.
Saved USD ~10 Mn through innovative projects.
Recognized with multiple awards for outstanding performance.

Stackforce AI infers this person is a growth-focused e-commerce professional with expertise in revenue management and digital marketing strategies.

Contact

gargharshit@gmail.com LinkedIn

Skills

Core Skills

Growth StrategiesP&l ManagementDigital MarketingBusiness Strategy

Other Skills

Search Engine Optimization (SEO)Search Engine Marketing (SEM)Cost ManagementProduct ManagementE-CommerceValuationsMicrosoft Office

About

Obsessed about e-commerce, I'm a growth manager with ~5 years of experience scaling offline & online businesses across industries. Currently responsible for managing market-share & P&L (flights) for India’s largest travel e-commerce startup (MakeMyTrip): Annual topline worth USD ~5.5 bn delivering USD ~70 Mn EBITDA annually. Started my career as a Strategy Associate at Bajaj Finserv Ltd. Led B2B customer acquisition, surpassed top-line targets, went to market with multiple revenue-impacting products & customer servicing solves for different Bajaj group entities. In my personal capacity, have consulted investors/PE clients on value-creation in Indian e-commerce & surrounding competitive strategies. Currently also mentoring @ https://topmate.io/harshit_garg1305 MBA: SPJIMR, Mumbai. CFA (USA): All levels cleared. Avid guitarist & travel enthusiast.

Experience

Makemytrip

3 roles

Revenue Manager

Promoted

Jan 2025 – Present · 1 yr 2 mos · Gurugram, Haryana, India

Flights Team:
Led MakeMyTrip’s growth in the Ex-India flights market; grew volume at ~35% CAGR (market-leading), thereby doubling market share over 3 years
Executed Push-UPI project to save on Payment Gateway costs: USD ~2 Mn cost-savings annually
Drove creation of a tech architecture for enabling cheaper airline fares available with fare-aggregators; in-funnel conversion improved by ~8% & added USD 3.7 Mn annually to bottom-line
Spearheaded model logic/go-live of industry-first product ‘Zero Cancellation’ enabling customers to cancel their flight for free; new-user acquisition increased by ~12% & added USD ~3 Mn annually to bottom-line
Led channel partnerships for flights; managed integration of flights business with partners like Amazon, Skyscanner & Google Pay; currently contributing ~15% to overall volume
Scaled advertising business in partnership with global airlines (Emirates, Etihad, etc.); launched propositions like “Sponsored Flights” & “Airline Store” which delivered 20+ ROAS for ad partners & added USD ~1.5 Mn to P&L
Achievements:
Felicitated with CEO's Ring of Honor Award in 2025 & ‘Employee of the Year’ award in 2023 at annual company events, chosen out of 3000+ employees; Awarded fast-track promotion (14 months v/s company avg. of 24 months)
Received ‘Dream Team of the Year’ award for ideation & go-live of a Data-Science and CAC-led pricing engine which increased conversion by ~5%, saved USD ~8 Mn & ~720 man-hours annually

Search Engine Optimization (SEO)Search Engine Marketing (SEM)P&L ManagementGrowth StrategiesDigital Marketing

Deputy Revenue Manager

Promoted

Jan 2023 – Dec 2024 · 1 yr 11 mos · Gurugram, Haryana, India

Digital MarketingCost Management

Associate Revenue Manager

Oct 2021 – Jan 2023 · 1 yr 3 mos · Gurugram, Haryana, India

Bajaj finserv

Strategy Associate (Group Young Leader)

Aug 2020 – Aug 2021 · 1 yr · Pune, Maharashtra, India · On-site

CEO's Office & Strategic Partnerships:
Spearheaded end-to-end ideation/execution of “Smart Assist”, an industry-first customer virtual onboarding tool, winning 5+ industry awards & contributing USD ~20 Mn+ receipted premium annually
Led business development for the company’s health-tech startup; approached & onboarded ~26% of company’s total clients (38 multi-specialty hospitals)
Handled design & GTM for lead-generating chatbots; delivered ~12% incremental growth in EMI business
Managed revamp of Conversational BOTs for customer servicing; re-trained the model to improve response rates to ~91% (from 69% earlier) of user interactions; led to increase in CSAT scores by ~30%
Achievements:
Secured best performance rating, Grade A+ (Significantly Exceeds Expectations) amongst ~30 fellow associates from India’s leading business-Schools- IIMA, IIMB, IIMC, ISB, etc.

Business Strategy

Jm financial

Equity Research Intern

Aug 2019 – Sep 2019 · 1 mo · Mumbai Metropolitan Region

Part of the Central Equity Research team, was responsible for:
Preparing & rolling-out a logistics-sector report to clients
Studying ESG investments & preparing a quantitative framework covering 20+ metrics for stock-evaluation

Backward society education (base)

Development of Corporate Citizenship (DoCC)

Mar 2019 – Mar 2019 · 0 mo · Nepal

Worked in Nepal for a month for the EESD project, funded by Lutheran World Relief (LWR). Led impact-assessment of existing projects, implemented solves for business roadblocks faced by mom & pop store owners