Aug 2024 – Mar 2025 · 7 mos

• Lead strategic initiatives to manage complex, cross-functional projects across product, engineering, design, marketing, and clinical operations, driving measurable improvements in product development and community engagement.
• Leverage data insights to contribute and execute on product roadmaps, prioritizing features based on community feedback and user behavior, contributing to increased retention and community participation.
• Optimize processes across teams to improve efficiency and collaboration, enhancing the speed and quality of project delivery.
• Mitigate risks by proactively identifying project challenges and implementing contingency plans, ensuring seamless product and community initiative execution.

Mar 2023 – Sep 2024 · 1 yr 6 mos

• Enhanced digital weight care platform engagement by refining community strategies and feature set improvements, leading to a 500% increase in user engagement and an 18% YoY increase in user retention.
• Collaborated with cross-functional teams (product, marketing, content, and operations) to align community initiatives with business objectives, significantly improving health outcomes and retention.
• Scaled an ambassador program from 3 to 60 ambassadors in one quarter, generating over $5 million in content-driven revenue and expanding the network to over 300 active ambassadors with a 25% MoM engagement rate.
• Orchestrated digital communication strategies, targeted content initiatives, and lifecycle communications to improve the member experience and cyclical engagement.

Jul 2021 – May 2023 · 1 yr 10 mos

• Led the growth of a digital weight care community from scratch to over 25k users in one year, with over 50% actively participating monthly, proving the community as a key business differentiator.
• Drove diverse initiatives including event hosting, lifecycle communications, and content projects, augmenting community participation and loyalty.
• Leveraged user feedback to continuously iterate on product offerings and improve the user experience, resulting in stronger member retention and health outcomes.

Jan 2021 – Jul 2021 · 6 mos

• Directed a team of 18 community-focused health coaches, driving the implementation of innovative content strategies and engagement tactics.
• Curated captivating community experiences and facilitated constructive discussions, ensuring a welcoming and inclusive environment.
• Championed best practices and fostered a culture of excellence, resulting in elevated team performance and member satisfaction.

Jul 2020 – Jan 2021 · 6 mos

• Provided personalized care and guidance to members empowering individuals to achieve their health and wellness goals.
• Played an instrumental role in curating compelling community experiences and fostering meaningful connections among participants.
• Generated community standards and guidelines, fostering a culture of respect, inclusivity, and mutual support.

Jun 2019 – Oct 2020 · 1 yr 4 mos · Salt Lake City, Utah, United States · On-site

• Established and maintained a successful health coaching practice integrating nutrition, stress management, exercise, work-life balance, and relationship counseling. Implemented effective marketing strategies to attract clients and convert leads. Provided comprehensive coaching services to over 30 people in 1 year, empowering clients to achieve sustainable lifestyle changes for optimal health and wellness. Demonstrated adeptness in business operations, ensuring the practice's growth and viability.

Jul 2018 – Jul 2019 · 1 yr · San Francisco Bay Area · On-site

• Championed community-building efforts through the organization and facilitation of events, teacher training sessions, and workshops.
• Conducted thorough yoga teacher assessments and provided constructive feedback to enhance their skills.
• Nurtured a welcoming and inclusive community atmosphere where members felt valued, safe, and embraced.