Vijay Shankar

Co-Founder

Sydney, Australia19 yrs 4 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in driving enterprise technology sales.
  • Co-founder of multiple successful tech startups.
  • Proven track record in software implementation and customer engagement.
Stackforce AI infers this person is a SaaS expert with a strong focus on enterprise solutions and customer engagement.

Contact

LinkedIn

Skills

Core Skills

SalesSoftware Implementation

Other Skills

Enterprise Technology SalesComputer ScienceInfrastructureCustomer EngagementTechnical ProficiencyPresentation SkillsProblem SolvingArticulationCritical ThinkingAnalytical SkillsGoogle Cloud Platform (GCP)Process EnhancementIT ManagementCloud SalesCustomer-Focused Service

About

Atomicwork brings together your people, systems and processes to drive business impact across your organization by offering instant help and streamlining service delivery. We're on a mission to help companies unlock growth by putting their employees back at the heart of their business through our modern service management solution that goes beyond traditional IT Service Management and Employee Service Management. We bring your modern collaboration tools to the forefront and seamlessly merges workflows in the middle for service management, with enterprise integrations and knowledge bases serving as the backbone for the true digital transformation of your business. We enable and empower employees to make their everyday work a delight by helping companies automate internal operations, workflows and simplify the service delivery complexity. If you are in a 1000+ people company then talk to me for a demo!

Experience

Atomicwork

Director Solutions Engineering - ROW

Jul 2022 – Present · 3 yrs 8 mos · Sydney, New South Wales, Australia · Remote

  • UNLOCK TOMORROWS IT, TODAY
SalesEnterprise Technology SalesSoftware ImplementationComputer ScienceInfrastructureCustomer Engagement+14

Nsw rural fire service

Volunteer

May 2022 – Jan 2025 · 2 yrs 8 mos · Hornsby, New South Wales, Australia

Strategic Communications

Freshworks

4 roles

Co-Founder & Director Solutions Engineering

Oct 2019 – Jun 2022 · 2 yrs 8 mos · Greater Sydney Area

SalesEnterprise Technology SalesSoftware ImplementationComputer ScienceInfrastructureCustomer Engagement+13

Co-Founder & Director - Presales/Senior Product Consultant

Oct 2015 – Jun 2018 · 2 yrs 8 mos

  • Refreshing business software that your teams will love. Trusted by over 150,000 businesses around the world.
SalesEnterprise Technology SalesSoftware ImplementationComputer ScienceInfrastructureCustomer Engagement+12

Co-Founder & Director - Presales & Customer Support

Oct 2013 – Sep 2015 · 1 yr 11 mos

  • Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. ... Freshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases.
SalesEnterprise Technology SalesSoftware ImplementationComputer ScienceInfrastructureCustomer Engagement+12

Co-Founder & Director - Customer Support

Feb 2011 – Sep 2013 · 2 yrs 7 mos

  • Freshdesk is a web 2.0 helpdesk software delivered as a Service.
  • FreshDesk is your answer to today's customer support needs. With FreshDesk there is nothing to download or install - you don't have to babysit your helpdesk or worry about server upgrades and patches. You focus on providing a great support experience to your customers and leave the rest to FreshDesk.
  • Unlike software that is too simple to be really useful or expensive bloatware, FreshDesk is software done right - Lots of features presented in a simple and intuitive way
  • With Email to ticket conversion, Self-service portal, Knowledge base, SLAs and a host of other impressive features, your support team will love FreshDesk!
  • Specialties
  • Customer Support Software, Helpdesk, Web 2.0, SAAS
SalesEnterprise Technology SalesSoftware ImplementationComputer ScienceInfrastructureCustomer Engagement+11

Millicent technologies

Business Consultant

Jun 2010 – Feb 2011 · 8 mos

  • Business Consultant at Millicent Technologies

Zoho corporation

2 roles

Pre-Sales Technical Consultant

Dec 2008 – Jun 2010 · 1 yr 6 mos

  • Pre-Sales Technical Consultant at Zoho Corporation

Managed Services Consultant

Feb 2006 – Dec 2008 · 2 yrs 10 mos

  • Working as Managed Services Consultant. SME in Managed Services and provide Pre-sales and post-sales support and consultation for MSPCenterPlus product.
SalesSoftware ImplementationComputer ScienceCustomer EngagementTechnical ProficiencyPresentation Skills+7

Hcl bpo

Tech Support Engineer

May 2005 – Feb 2006 · 9 mos

SalesSoftware ImplementationComputer ScienceCustomer EngagementTechnical ProficiencyPresentation Skills+7

Education

Shanmugha Arts, Science, Technology and Research Academy

Bachelor of Technology (BTech) — Electrical and Electronics Engineering

Jan 2001 – Jan 2005

ERHSS

Jan 1999 – Jan 2001

MGCV

Jan 1998 – Jan 1999

Stackforce found 100+ more professionals with Sales & Software Implementation

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