Sep 2020 – Present · 5 yrs 6 mos · Bengaluru, Karnataka, India

• As a TPM Leader, leading & delivering programs in the fast-paced Walmart International Business unit. Started with building Canada eCommerce division TPM team in India.
• Since April 2021, started leading the TPM teams for the Customer Engagement Domain catering to all the international markets of WMT e-commerce.
• Developed the program charters, ways of working, common best practices to deliver key customer facing products for the eCommerce biz.
• Partner closely with the engineering, product, and business stakeholders to prioritize the programs that delight the customers.
• Leveraging right op-mechs like platform council, architecture roundtables, strategic PMO meetups for better outcomes.
• Grow strong technical competency within program management to drive complex programs across the Walmart International Tech. pillar.
• Hiring, mentoring, and managing technical program managers leveraging motivational leadership skills for program success.

Sep 2018 – Aug 2020 · 1 yr 11 mos

• Chief of Staff to the Central Platform Business Unit Vice President. In this role,
• Led the Technical Program Management team for our BU at Intuit India
• Training and Development for India & other Global Development Centers outside US
• As a Agile coach, implemented Agile practices
• Number of horizontal initiatives that matter for the entire platform organization
• Active leading & contributing in the communities: iLead - Managers Community, PMO Community, GPTW Ambassadors, Agile Champions, Rewards & Recognition etc.

Feb 2017 – Aug 2017 · 6 mos

• Product development of the Identity related Services being built out of our India development center here at Bengaluru. Main focus is on the connected identity where intuit systems talking to third party systems & vice-versa. Responsible for the releases, new products on-boarding, customer escalations and quarterly planning of projects & resources.

Aug 2016 – Aug 2018 · 2 yrs

• Develop & Grow Top Talent who can help build awesome, high quality products for Intuit customers. Managing effectively 30+ Quality Engineers working across 25+ services ensuring that their professional career growth, engagement and business priorities are balanced.
• Technical leadership for quality engineering team in our central business unit (CTO Dev)
• Bring in Industry best practices to the team and contribute back to the community
• Work with cross-teams in building the right products and services to the customers
• Responsible for Quality Engineering in Identity Services, Financial Data Services, Intuit Emerging Services including Mobile, Developer Productivity Tools and Desktop Services

Feb 2013 – Jul 2016 · 3 yrs 5 mos

• Quality leader for CTODev Business Unit at our India Development Center.
• Responsible for delivering high quality releases for many central services that are powering Intuit Financial Data Services, Mobile Services, Tools and Subscription services
• Hire, develop and mentor highly technical quality engineers and help them do the best work of their lives
• Led the central QE organization of 18+ engineers delivering 10’s releases for 15+ services
• Managed the QuickBooksNetworks (QBN) 2.7 migration program, subsequent HA/DR & failover to
• backup data center
• Delivered the certifications for key releases of tools platform DASH V1, Mobile Services CrashReporterV1 & Survey V3, Financial Data Platform (FDP) V1 & V2, next generation web integration (NGWI) V1.
• Developed strategy to deliver against the central QE goals of 100% regression test automation of all the key active services and delivering against the same. Led the teams to achieve industry standard 85%+ code coverage for the services.
• Coaching for the various scrum teams on agile adoption & best practices
• Built a strong technical QE team who participates actively in innovation events, quality community and
• hiring events.
• Developed a trusted relationship with our BU counterparts (CTG, CES, QBO and PSD) to deliver awesome customer experience

Aug 2010 – Jan 2013 · 2 yrs 5 mos

• Intuit CTODev provides common services, tools for entire Intuit product lines and FI connectivity & Data Services playing a key role in providing data aggregation services by powering 80% of BU offerings like mint.com, FinanceWorks, Quicken Desktop, Quicken.com, QuickBooks in addition to the internet banking platform for 1800+ FI’s.
• As a PD Leader in this team:
• Relocated from our US office to Bangalore office to setup the FICDS teams in our IDC center.
• Successfully built from ground up end-to-end teams covering Development, Quality, Operations, Biz Operations, Architecture, Product & Program management
• Delivered Customer Central integration for Intuit Money Manager product and went GA on ICICI bank
• internet banking platform
• Successfully transitioned some of the run-the-business activities to Bangalore team from our US team
• Delivered & Supported the migration of platform migration to Intuit data center QDC
• We had built first data aggregation service for utility providers which helped FICDS to cater to non-
• financial sectors
• Built a highly engaged team and promoted innovation, active participating in the company events. In the process, overall team filed multiple patents, presented in techforms, CTOF events etc
• Introduced Agile processes with in the FICDS IDC teams after becoming Intuit Agile Coach
• Started a support tool integration project DASH which went live to service the internal customers
• For DASH project, introduced Dev2Deploy automation which makes the dev & qa deployment & test
• validation cycles smooth. Introduced some test automation to DASH project.
• Managing the 60+ Cognizant contractors working on the Run The Business activities of FICDS and making sure that the SLA’s are met, scale as the customer base grow for FICDS
• Worked closely with E2E Cross functional teams and successfully delivering on development and QA
• functions
• Develop resource plans to support overall Financial Year planning

Nov 2007 – Jul 2010 · 2 yrs 8 mos

• Part of Intuit Financial Institutions Division BU
• Managing 20+ member team spanning across three locations including India team
• Delivering releases to the products that power 80% intuit offerings
• Responsible for QA functional and performance testing phases of every release
• Test Automation

Jun 2005 – Nov 2007 · 2 yrs 5 mos · San Francisco, California, United States

• Part of R&D team
• Platform, Suport & Services product development & QA
• Adopted Agile Scrum
• Test Automation, Release Support, Test Planning for various code releases to the production
• Work with support teams to reproduce the customer reported issues, triaging and providing solutions in timely manner
• Building test management tools
• Mentoring new team members
• Part of interviewing teams to help expand QA organization from 20 to 120.

Jan 2002 – Jun 2005 · 3 yrs 5 mos · Redwood City, California, United States

• Deciding the strategy and methodology for automated testing. Develop RTs for the procurement products such a way that Oracle Support, Oracle Consulting and other team can leverage to test our product.
• Perform manual and automated testing of new and existing features.
• Performing Open Interface API testing using a tool co-developed.
• Help in coming up with load testing scripts for single and multi-user scenarios
• Co-ordinating with our India development team to finish the testing of various releases on time. Total team size is 16.
• Coming up with new ideas for better test coverage and methodologies and implementing in the team. Later on, migrate the same to other teams as well
• Responsible for deliverables like test outlines, test scripts, automated RTs for the release
• Perform Testing in various browser configurations (IE, Netscape, Mozilla), pseudo-translated environments (Korean, Arabic).
• Effective coordination between PM, Dev and QA.

Oct 1997 – Oct 2001 · 4 yrs · Foster City, California, United States

• Developed, tested and deployed programs in the card settlement back-end applications.
• Part of the Y2K conversion project to make the systems compliant for Y2K change.

Feb 1994 – Jul 1997 · 3 yrs 5 mos · Tamil Nadu, India

• Worked for TCS banking & insurance customers on building IT solutions. Amex, Fidelity & Guarantee Insurance Company.