Swati Shukla

Product Director

Fort Lauderdale, Florida, United States25 yrs 4 mos experience

Highly Stable

Key Highlights

Led successful Agile transformation initiatives.
Achieved significant automation in platform testing.
Managed diverse global teams across multiple projects.

Stackforce AI infers this person is a Product Management leader in Fintech and Public Safety sectors.

Contact

Skills

Core Skills

Product ManagementStakeholder CommunicationQualityAgile MethodologiesCustomer SatisfactionStakeholder ManagementInclusion & Diversity

Other Skills

Interpersonal SkillsProduct StrategyProcess ImprovementProject ManagementSoftware DevelopmentCoaching & MentoringStrategic ThinkingSecurity AwarenessProblem SolvingGeneral ManagementEntrepreneurshipDirect MarketingEmotional IntelligenceProject Management Office (PMO)Ops

About

Experience

25 yrs 4 mos

Total Experience

18 yrs 9 mos

Average Tenure

6 yrs 7 mos

Current Experience

American express

2 roles

Director, Product Dev & Mgmt

Promoted

Mar 2022 – Present · 4 yrs 2 mos

 Driving decommissioning of Mission-critical platforms with estimated savings of $5.5M-8.5M
 Driving roadmap and modernization for Enterprise Wide Secure File Transfer (SFT) strengthening Security standards, Platform availability and Scalability
 Achieved 70% automation for SFT platform testing and continue to drive towards higher automation rate – Required manual effort reduced from 6 weeks to 2 weeks
 Manage relationships across multiple business stakeholders as well as Technology, Finance and Compliance to ensure consistent and accurate project communication and expectations. Engagement of internal and external partners to drive operational readiness for adoptions of implemented platforms
 Establish strong partnership with Technology, Engineering and Infrastructure teams to ensure successful delivery of the capabilities, testing/integration across environments and migration of existing customers to the modernized network
 Business Continuity Plan (BCP) owner for the organization at a local site
 Building a team of diverse talent and continue to coach and mentor the team – Improved Agile Metrics, Faster on-time delivery, Increased customer satisfaction

Interpersonal SkillsProduct StrategyProduct ManagementStakeholder Communication

Senior Product Manager/Solution Manager

Oct 2019 – Mar 2022 · 2 yrs 5 mos

 Delivered complex, high visibility key initiatives on or ahead of plan such as Send & Split (Revenue generation), US Real Time Balance (Increased efficiency and Increased customer satisfaction), Corporate Individually Billed Individually Paid Autopay (Renewed contracts from corporate clients)
 Drove Agile 2.0 transformation to achieve organization’s goal of Agile adaption
 Responsible for vision, strategy, roadmap, prioritization and delivery for core product portfolio
 Understand and apply new trends and market standard methodologies
 Produce return on investment analyses and optimization recommendations along with identifying risks, challenges, opportunities and business integration needs
 Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions
 Work closely with analytics and use tools to understand impact to critical metrics
 Drove path to green and quality for Beta releases of First ever American Express Business Checking Account for Digital banking organization – Over 70% defect reduction
 Demonstrated AI powered financial exception handling in Hackathon and came 2nd place

Interpersonal SkillsProduct StrategyProduct ManagementAgile Methodologies

Motorola solutions

5 roles

Device Management ASTRO Product Owner/ Release Manager / Principal Staff Engineer

Dec 2018 – Oct 2019 · 10 mos · Plantation, FL

 Lead and manage global teams in China, Poland and US working on customer facing Applications focused on reducing UI complexity for end users in Public safety market
 Responsible for complete product lifecycle – Ideation through customer release and customer support
 Collaborate with Business Owners, Customers, Sales Team, Go-to Marketing, Pre-sales, Post-sales, Account Managers, Product Owners, Product Managers, Program Managers, Firmware, Hardware, Electrical, Mechanical, Energy, Accessory, Test, Quality Teams across the globe along with Help & Translation teams, Factory and Distribution Centers to define and manage product/project/release
 On-site and remote customer visits to perform Customer case studies, deploy Beta/FOA/Pre-deployment, demo product features and functionality
 Present in Business meetings, Quality reviews, Program reviews, Strategy & Planning meetings, Level 2 Pipeline meetings to Senior Leadership Team
 Constantly looking at ways to improve engineering efficiency, automate testing and apply Green belt experience to optimize processes
 Shark Tank presentation, quarterly checkpoint and year end summary to Motorola Solutions Inc. Executive committee for Business council funding broadcasted live globally
 Part of Inclusion & Diversity team through Business council working on Inclusion & Diversity related projects with some of the Executive committee members

Interpersonal SkillsProduct StrategyProduct ManagementStakeholder Management

Device Management TETRA CPS/iTM/RPK Product Owner/Release Manager / Principal Staff Engineer

Promoted

Apr 2016 – Dec 2018 · 2 yrs 8 mos · Plantation, FL

 Managed remote engineering teams in Chengdu, China
 Played a key role in site transition from Chengdu, China to Krakow, Poland Design Center, building up teams via site visits, training, coaching & mentoring
 Applied Agile methodologies for estimation, planning and scheduling
 Drove several process improvements within and across organizations to improve efficiency, Cost Of Poor Quality and faster delivery to market, one of which resulting in 2.5 Days per week effort saving by automating testing
 Defined strategy aligned with vision to improve speed to market, delight customers, be ready for disruptive trends by driving platform modernization while delivering on business commitments
 Performed Inspect & Adapt across the organization across all the sites and proposed recommendation and Top 5 Action items to upper management

Interpersonal SkillsProduct StrategyProduct ManagementAgile Methodologies

Sr. Staff Engineer/Release Architect/Product Owner

Apr 2009 – Jan 2016 · 6 yrs 9 mos

 Release Architect/Business Analyst
o Responsible for Front end estimates, Requirements gathering from Business/Architects team and Quality of the Release
o Work with different organizations and Global Design centers
 ASTRO Product Owner [[Mission Critical Land Mobile Radio Products - ASTRO]
o Responsible for defining priority and Acceptance criteria for the Scrum team
o Roadmap management using Agile Methodologies (Scrum, User Stories, Sprint Planning, Review, Backlog Refinement, Retrospective)

Interpersonal SkillsStakeholder ManagementProduct ManagementAgile Methodologies

Sr. Software Engineer/Release Architect/Technical Lead

Promoted

Apr 2005 – Apr 2009 · 4 yrs

 Release Architect/Business Analyst
o Responsible for Front end estimates, Requirements gathering from Business/Architects team and Quality of the Release
o Work with different organizations and Global Design centers
 Requirement Process lead & Technical Lead (Played a key role in starting up, training and guiding Development team at Chengdu Design Center)

Interpersonal SkillsStakeholder ManagementProduct ManagementAgile Methodologies

Software Engineer

Oct 2000 – Apr 2005 · 4 yrs 6 mos

 Software Development involving Requirement gathering, Design, Coding and Testing.
 Worked with Visual C++, .NET C#, MFC, ClearCase, DDTs and ADK.
 Developed a tool which converts bmp charts to jpg charts and saves it at the user specified location Using Visual Basic.

Interpersonal SkillsStakeholder Management