Apr 2024 – Present · 2 yrs · India · Hybrid

• The ISC2 Bangalore chapter is a non-profit organization that hosts events around various aspects of cybersecurity to provide an opportunity for continuous learning and networking with the information security practitioners.

Jan 2024 – Present · 2 yrs 3 mos · India

• WinGrox AI, bridge the gap between providers and seekers — connecting individuals, startups, and organizations with the right ideas, tools, and growth networks. WinGrox AI mission is simple yet transformative: to turn human potential and business intent into measurable growth.
• Unlike traditional consulting or coaching, WinGrox AI uses a Growth Intelligence Engine that blends AI, behavioral science, and design thinking to decode hidden pain signals and convert them into actionable blueprints.

Jan 2022 – Nov 2024 · 2 yrs 10 mos

• Superseded Quota and Revenue Enhancement: Pioneered the technical renewal and sales initiatives for software subscription business in the APJC region, orchestrating a remarkable achievement against the target quota within six quarters. Helped other regions to implement strategies which brings 3x growth in software subscription renewals.
• Partner sales & renewal GTM strategy: Empowered APJC partners and ensured customer retention through customer success strategies, while demonstrating commitment to partner success via on-site visits, product/feature demonstrations, and targeted technical training sessions. Build a customized GTM strategy for each top partners and help them to exceptionally grow year over year.
• Collaboration and Team Leadership: Successfully fostered seamless collaboration with Cisco's Customer Success, delivery, and product teams, led a high-performing cross-functional team with innovative strategies for improved efficiency, and demonstrated adept leadership in coordinating 200+ partner technical renewals.
• Strategic Transformation and Cloud SAAS Implementation: Played a pivotal role in steering Cisco's transformation into a SAAS powerhouse by bringing ground-breaking ideas to life, which redefined the organization's strategic landscape, and amplified the life cycle selling ecosystem, significantly contributing to the success of transformative initiatives for partners within the Cisco.
• Cisco DNA Technical Advocacy: Supporting global customers/partners CXOs to create the technology future vision for the organization. Support project teams to plan, design and implement latest Cisco/Multi-vendor technology and help customers realize the optimum value of ‘Software Defined Networks’, automation, assurance, and cloud-based AI/ML features.

Jul 2020 – Nov 2024 · 4 yrs 4 mos

• Spearheaded a vibrant community of 10,000 members focused on Live, Learn & Laugh initiatives, enhancing employee engagement at Cisco.
• Collaborated with cross-functional teams to develop innovative entertainment programs, fostering a culture of creativity and collaboration.
• Implemented feedback mechanisms that increased community participation by 30%, driving a positive impact on workplace morale.

Dec 2018 – Jan 2022 · 3 yrs 1 mo

• Proactively aligned customer needs with Cisco solutions, enhancing customer value through strategic technical implementations.
• Collaborated across diverse teams to inspire decisions that drive customer success and foster innovation.
• Led initiatives that resulted in measurable improvements in customer satisfaction and engagement, contributing to overall business growth.

Oct 2010 – Dec 2018 · 8 yrs 2 mos

• Delivered advanced consulting services globally, specializing in Cisco enterprise wireless and mobility technologies.
• Generated over $2M in revenue opportunities by launching new service offerings across APJC.
• Enhanced custom design documents to optimize project outcomes and improve customer satisfaction.
• Fostered strong customer relationships, positioning Cisco as a trusted partner for ongoing collaboration.

Jul 2009 – Oct 2010 · 1 yr 3 mos · Hyderabad Area, India

• Conducted comprehensive market research on IT monitoring and management tools to enhance operational efficiency.
• Provided L3 network escalation and operations support, collaborating with global teams to resolve complex issues.
• Managed projects focused on integrating diverse tools, successfully replacing licensing tools and optimizing costs.

Jul 2007 – Jul 2009 · 2 yrs · Chennai Area, India

• Provided L3 support for Alcatel, Aruba, and Cisco technologies, focusing on wireless solutions for the EMEA region.
• Acted as the ISO Team Quality Champion, ensuring high standards in technical documentation and escalation support.
• Delivered converged network support across wireless, data, telecom, VoIP, and VoWLAN, enhancing overall service quality.