Jan 2025 – Present · 1 yr 3 mos · Waterloo, Ontario, Canada · Remote

• Acting as a practice lead for the Adaptive Social Selling and Change Management areas, offering a tailored, strategic approach to maximize value, ensure long-term success, and maintain organizational agility in a wide variety of industries.

Jul 2024 – Sep 2024 · 2 mos · Toronto, Ontario, Canada · Remote

• In this role I am responsible for delivering up-to-date and engaging content that helps students understand how to leverage LinkedIn to achieve their goals. The course focuses on ensuring a complete and robust profile, tips on how to increase and engage with their network, and how to use LinkedIn for job searches and social selling activities.

Mar 2023 – Present · 3 yrs 1 mo · Waterloo, ON · Remote

• I am focused on supporting small businesses in their desire to develop their employees, whether to increase revenue through training or to grow their careers through learning programs that deliver impact.

Feb 2022 – Mar 2023 · 1 yr 1 mo

• As a Learning Experience Partner, I was responsible for listening to the learning needs of the various organizations within SAP North America, partnering with the HR Business Partners of those organizations, and supporting the identification and implementation of learning programs that drive impact for the business.

Jul 2021 – Mar 2023 · 1 yr 8 mos

• My team enabled the transformation of SAP's Marketing and Solutions organization with learning programs. Our goal was to create programs to drive real change at all levels of the M & S organization, enabling SAP's marketing and solution teams to provide a world class buyer journey experience. We focused on creating learning experiences that supported a variety of learning styles, supported change management initiatives and leveraged internal communities to tap into the collective knowledge and skillsets of the organization.

Feb 2019 – Jun 2021 · 2 yrs 4 mos

• In this role, I am tasked with managing my team to bring Marketing Automation, Digital Marketing and Digital Selling enablement to our customers - regional and global marketers and sales teams at SAP. My team is focused on change management including communication, education and training for the next evolution of marketing and sales. Over the past five years, my team has worked tirelessly to drive innovation through Digital Selling in our sales teams and processes, resulting in huge returns. We are now taking those lessons learned and shifting our focus to Marketing, and look forward to driving more excellent outcomes for SAP.

May 2017 – Feb 2019 · 1 yr 9 mos

• As Head of Regional Engagement and Social Selling, I am responsible for the smooth and dynamic transfer of information, campaigns, collaborations and partnerships between global and regional marketing teams; as well as the continued development of the stellar Social Selling programs at SAP. With Regional Engagement, our goal is to ensure that global and regional marketing teams have full visibility into each other's programs; to take advantage of expertise available; to bring innovative techniques and programs to the regions and vice-versa; as well as to act to quickly resolve challenges as they arise. On the Social Selling side, my team is responsible for the smooth delivery of the Social Selling training and enablement programs; tracking of metrics; communications; focus on specific areas for improvement; and encouraging transformation of the sales and marketing organizations through gamification and Design Thinking.

Jul 2014 – Apr 2017 · 2 yrs 9 mos

• At SAP we are taking Social Selling to the next level, and incorporating this into the everyday focus of all sales employees. We are enabling our sales teams to have a better understanding of our customers, and engage with our audience where they are, when they want to engage, and on the topics that matter to them. I am leading the team to build the training and enablement programs, the resource infrastructure, and the curriculum at SAP. I am an evangelist for Social Selling, both internally and externally to SAP, speaking at events, writing blogs and recording videos about how Social Selling is impacting the marketing and sales organizations (and ultimately bringing those organizations closer together), how Social Selling is being incorporated into the overall Sales process, and what might be next on the horizon for Social Selling.

Jun 2013 – Jun 2014 · 1 yr

• As a Trainer, coach and co-developer of the LinkedIn Sales Navigator training plan and roll-out for SAP’s North American Sales and Inside Marketing teams, I was able to influence the use of social tools for these teams, resulting in greater penetration into accounts and increased opportunity creation. I was also involved in many other aspects of planning, implementation, execution and results tracking of the NA Social Selling program.

Feb 2013 – May 2014 · 1 yr 3 mos

• As a business development representative, I was focused on connecting customers with solution specialists within SAP, and engaging new and existing customers with social media, and SAP marketing assets. I worked closely with account management teams to understand customer pains and challenges, to assist them in finding the correct resources within SAP.

Jul 2012 – Mar 2013 · 8 mos

• I built demand for the SAP mobility products and solutions, by supporting NA Mobility Marketing. I engaged in campaign management to complete all aspects of campaign programs specifically around social media channels, including Twitter and LinkedIn programs, writing and publishing blogs on SCN to promote SAP mobility content, events and programs.

Jun 2006 – Jul 2012 · 6 yrs 1 mo

• I implemented a variety of outbound telemarketing campaigns, including providing feedback to marketing managers on the effectiveness of marketing campaigns. I was responsible for facilitating transfer of information between clients or prospects and inside and/or field sales representatives utilizing extensive communication skills.