Jayakumar Viswanathan

CEO

San Francisco, California, United States25 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Achieved 4x portfolio growth through strategic account management.
  • Expert in AI-driven enterprise transformation strategies.
  • Strong partnerships with C-level executives in Fortune 500 companies.
Stackforce AI infers this person is a strategic leader in enterprise transformation and AI solutions for Fortune 500 and mid-market clients.

Contact

LinkedIn

Skills

Core Skills

Strategic Account ManagementEnterprise TransformationAi-led Sales StrategyService Delivery ManagementProduct DevelopmentGlobal DeliveryAccount Management

Other Skills

Strategic Account Management ($20M+)Enterprise Transformation (Oracle, SAP, Salesforce)Client EngagementProject DeliveryCost ManagementProgram ManagementP&L ManagementSenior Stakeholder ManagementScrumTurnkey Project Sales & ConsultingManaged Services DealsExecutive Relationship Management (CxO Level)Consultative SellingPre-salesCustomer Relations

About

I'm a VP & Sr. Client Partner who strategizes and orchestrates enterprise transformation and AI solutions for Fortune 500 and mid-market leaders across High Tech, Life Sciences, and Financial Services. $5M to $20M+. That's a 4x portfolio expansion built on one belief: depth beats breadth. My clients include leaders in IT service management, HCM, identity management, cloud infrastructure, cybersecurity, and industrial automation. The playbook: take 4–5 high-complexity accounts and turn single-platform engagements into multi-platform, multi-service relationships. Many of my strategic accounts started as a single workstream and expanded across Oracle, NetSuite, SAP, Salesforce, Boomi, and managed services. Project-based work became a recurring revenue engine. I've now engineered the strategy to take this portfolio to 3x. I sit between commercial strategy and delivery execution — partnering with CIOs, CTOs, and VPs of Engineering while orchestrating matrixed teams of 10–20 across pre-sales, solution architecture, delivery, and client success. I architect and deploy AI-driven delivery optimization to compress timelines and reduce client TCO. Revenue mix: 70% expansion, 30% net-new. Beyond the day job, I write about where the enterprise services industry is heading. My "Human Premium" thesis argues that human judgment — not AI — is the emerging scarce resource. The companies that figure this out first will win the next decade. Wharton CRO Program candidate (Expected 2026). Open to conversations about revenue leadership, enterprise growth strategy, and what comes next for the services business.

Experience

25 yrs 2 mos
Total Experience
5 yrs 1 mo
Average Tenure
11 yrs 8 mos
Current Experience

Jade global

Vice President & Client Partner | Enterprise Transformation & AI Solutions

Aug 2014 – Present · 11 yrs 8 mos · San Jose, California, United States · On-site

  • Scaled portfolio from under $5M to $20M+ across 4–5 high-complexity enterprise accounts (13+ cumulative logos) in High Tech, Life Sciences, and Financial Services — a 4x revenue expansion driven by a 70/30 mix of account farming and net-new logo acquisition.
  • Engineered the forward-looking account strategy designed to drive 3x future scale through multi-platform expansion, managed services growth, and multi-year MSA structures across the portfolio.
  • Grew a flagship High Tech account from a single-platform engagement into a multi-platform, multi-service relationship spanning Oracle, NetSuite, SAP, Salesforce, Boomi, and managed services transforming project-based work into a recurring revenue stream.
  • Lead Account-Based Marketing and Client Success strategy for Strategic accounts in the Americas, driving targeted pipeline development, partner alignment, and client engagement programs.
  • Orchestrate matrixed teams of 10–20 across pre-sales, solution architecture, delivery, and client success to drive engagement quality, accelerate deal velocity, and ensure client retention across concurrent enterprise programs.
  • Deployed AI-driven delivery optimization across client engagements, using custom cognitive tools to accelerate implementation timelines, sharpen resource forecasting, and reduce delivery risk — resulting in faster go-lives and lower TCO for clients.
  • Operate as single point of executive accountability for Tier 1 relationships, interfacing directly with CIOs, CTOs,and VPs of Engineering at Fortune 500 enterprises on digital transformation roadmaps and platform strategy.
Strategic Account Management ($20M+)AI-Led Sales StrategyService Delivery ManagementEnterprise Transformation (Oracle, SAP, Salesforce)Strategic Account ManagementEnterprise Transformation

Hathway inc.,

Product Development Delivery Leader (Strategic Project Engagement)

Feb 2014 – Aug 2014 · 6 mos · San Luis Obispo County, California, United States · On-site

  • Engaged for a targeted product development initiative, leading end-to-end delivery operations and bridging client
  • stakeholders with engineering teams
Product DevelopmentProgram Management

Saksoft

3 roles

Engagement Manager | Strategic Accounts

Promoted

Jan 2011 – Jan 2014 · 3 yrs

  • Engagement Manager | Strategic Accounts Leading a multi-year, multi-million-dollar portfolio for a major global enterprise client. Accountable for the end-to-end delivery of hybrid Development and Support services, ensuring operational stability while driving digital modernization.
  • Global Delivery Leadership: Orchestrating a cross-functional team of 50+ associates across US and offshore delivery centers, ensuring 24/7 "follow-the-sun" coverage.
  • Operational Excellence (ITIL): Enforcing rigorous ITIL v4 frameworks for Incident, Problem, and Change Management. SLA adherence and high availability for mission-critical data platforms.
  • P&L & Growth: Managing engagement P&L with a focus on margin optimization and identifying organic growth opportunities through value-added consulting.
  • Client Success: Served as the primary escalation point and trusted advisor for client leadership (VPs/Directors), conducting Quarterly Business Reviews (QBRs) to align IT initiatives with business goals.
Global DeliveryService Delivery ManagementP&L Management

Delivery Manager / Account Manager

Promoted

Jan 2009 – Aug 2011 · 2 yrs 7 mos

  • Service Delivery & Governance: Manage complex customer programs through rigorous service delivery governance, ensuring strict adherence to SLAs and quality metrics within an ITIL framework.
  • Strategic Growth & Pre-Sales: Spearhead account expansion by identifying new business opportunities, leading RFP responses, and driving high-stakes pre-sales presentations to secure multi-year renewals.
  • Revenue Expansion: Actively farm the account to introduce specialized services and technical expertise, directly increasing revenue across the customer’s business portfolio.
  • Advisory & Strategy: Partner with client leadership (C-Level/VP) to diagnose pain points and recommend strategic IT roadmaps and implementation plans that align with business goals.
  • Global Team Orchestration: Translate complex customer requirements into actionable technical schedules for internal global teams, ensuring seamless execution and timely delivery.
  • Portfolio Management: Oversee the end-to-end lifecycle of new system requirements and existing maintenance programs, balancing innovation with operational stability.
  • Offshore Transition & Cost Optimization: Lead the strategic transition of business operations to offshore delivery centers, optimizing the global delivery model to achieve cost efficiency without compromising service quality.
Account ManagementSenior Stakeholder ManagementService Delivery Management

Project Manager

Jan 2000 – Jan 2008 · 8 yrs · Greater Chennai Area

Focus software

Software Engineer

May 2000 – Oct 2000 · 5 mos · Greater Chennai Area

Education

Wharton Executive Education

Chief Revenue Officer Program

Dec 2025 – May 2026

University of Madras

Bachelor of Science

Jan 1997 – Present

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