Anjana Vijayan Pillai

Business Development Executive

Thiruvananthapuram, Kerala, India7 yrs 6 mos experience

Key Highlights

Expert in building high-performing teams.
Strong partnerships with Global Capability Centres.
Proven track record in talent acquisition strategies.

Stackforce AI infers this person is a Recruitment and Workforce Advisory expert with a focus on Global Capability Centres.

Contact

Skills

Core Skills

Talent AcquisitionBusiness DevelopmentApplication SupportTroubleshootingIt Service ManagementIncident ManagementSoftware EngineeringIncident Resolution

Other Skills

strategic partnershipsclient relationship managementrecruitment solutionsSQLJIRAManage Engineservice monitoringdata quality checksinfrastructure maintenancecode migrationOracle Appssanity testing

About

I am a Business Lead at Aura Bloom Solutions, a Trivandrum-headquartered recruitment and workforce advisory firm supporting Global Capability Centres (GCCs) and enterprise organizations. My focus is on building strong partnerships with organizations that are looking to scale their teams with the right talent. I work closely with HR leaders and talent acquisition teams to understand hiring priorities and support them with effective recruitment solutions. At Aura Bloom, we specialize in building scalable and high-performing teams across technology, finance, operations, and emerging business functions. Our approach is centered on delivering quality talent while aligning with the compliance and hiring frameworks followed by global organizations. Our key service offerings include: • Permanent Hiring • Contract Hiring • Recruitment Process Outsourcing (Rent-a-Recruiter) • Assessment & Psychometric Services • Background Verification (BGV) Support • Workforce Advisory & Talent Strategy I am particularly interested in collaborating with Global Capability Centres and growing organizations that are expanding their teams in India. If you are exploring a recruitment partner to support your hiring initiatives, I would be happy to connect and explore how Aura Bloom Solutions can add value.

Experience

7 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

10 mos

Current Experience

Aura bloom solutions

Business Lead

Jun 2025 – Present · 10 mos · Thiruvananthapuram, Kerala, India · On-site

Driving business growth and strategic partnerships at Aurabloom Solutions, a talent and technology solutions company supporting global organizations and Global Capability Centers (GCCs).
In my role as Business Lead, I focus on expanding client relationships, enabling organizations to build high-performing teams, and connecting top talent with innovative companies across technology, engineering, and digital domains.
Key Responsibilities:
Leading business development initiatives and strategic partnerships with Global Capability Centers (GCCs) and technology companies
Identifying talent acquisition opportunities and delivering customized recruitment solutions
Building long-term client relationships across India and international markets
Supporting organizations in scaling their teams through efficient hiring strategies
Collaborating with internal teams to ensure high-quality talent delivery and client success
Passionate about helping companies grow through the right talent and strategic collaboration.

business developmentstrategic partnershipstalent acquisitionclient relationship managementrecruitment solutionsTalent Acquisition+1

Muthoot pappachan technologies limited

Application Support Engineer

Dec 2023 – May 2024 · 5 mos · Kerala, India · On-site

Troubleshoot and rectify applications issues using remote tool (Manage Engine).
Analyze user problems and provide open support issues in CMS and JIRA ticket tracking system.
Also perform root cause analysis to identify the reason for the underlying issue.
Wrote and executed SQL simple query statements to retrieve, analyze and index data values.
Coordinate with application developers and QA teams to resolve complex application and system issues.
Debug any server issues that impact application performance.
Interaction with customer related technical issues in Android and IOS Mobile application.
Experience in E-payment Module (with third party gateways).
Payment gateway reconciliation, daily report generation and deviation to higher authorities.
Monitoring the refund processing with accounts and payment gateway.

application supporttroubleshootingSQLJIRAManage EngineApplication Support+1

Ars traffic & transport technology (india)

Service Analyst

Nov 2021 – May 2023 · 1 yr 6 mos · Kerala, India · On-site

Domain ITS (Intelligent Transportation System) & IT service management.
Problem/Incident management.
Monitoring & maintenance of more than 20 operational services/projects in Netherlands.
Experience in issue management and troubleshooting.
Data quality checks to ensure the quality of data delivered to clients
Infrastructure maintenance and up gradation.
Takes incident resolution actions to restore service to customers.
Initial level troubleshooting for issues to meet the KPI.
Initiating other Service Management processes, including ITService Continuity.
Monitoring the status and progress towards resolution of assigned Incidents.
Server and application monitoring through Nagios.
Keeping affected business partners informed and updates the progress till resolution.
Escalating problems as necessary per escalation policies.
Report preparation and analysis and Client request fulfilment.