Zoya .

Operations Associate

Delhi, India3 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Strong foundation in business and marketing.
Hands-on experience in digital marketing and CRM.
Proven ability to analyze consumer behavior.

Stackforce AI infers this person is a Marketing and E-commerce professional with a focus on FMCG.

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Skills

Core Skills

E-commerce AnalyticsMarket Research

Other Skills

Competitor benchmarkingPrice Analysis (Marketing)Consumer behaviour and analysisE-commerce OptimizationMarket AnalysisFast-Moving Consumer Goods (FMCG) Sales

About

I’m an MBA candidate with a strong foundation in business, marketing, and analytics, backed by a B.Com (Hons.) degree from Shri Ram College of Commerce (SRCC). I’ve gained hands-on experience through roles in digital marketing, CRM, and brand operations, including working with adidas India. I enjoy analysing consumer behaviour, executing digital campaigns, and building communication that drives engagement. Open to connecting and exploring new opportunities.

Experience

3 yrs 11 mos

Total Experience

1 yr

Average Tenure

1 yr 7 mos

Current Experience

Adidas

Marketing Intern

Oct 2025 – Dec 2025 · 2 mos · On-site

Mother dairy fruit & vegetable pvt. ltd.

Summer Intern

Jul 2025 – Aug 2025 · 1 mo · Noida, Uttar Pradesh, India · On-site

Supported the E-commerce division for Dhara’s edible oil portfolio.
Conducted SKU-level pricing & performance analysis for 15+ SKUs across Amazon, Flipkart, Zepto, Blinkit & BigBasket; identified price gaps of up to ₹30 vs competitors.
Benchmarked Dhara against major competitors across 4 regions, delivering 10+ recommendations that improved visibility and conversions.
Collaborated with the marketing team to design targeted digital campaigns using performance data, improving CTR by ~15% during peak periods.
Analysed seasonal sales and consumer behaviour, contributing to double-digit festive growth.
Monitored inventory across platforms; flagged 20+ OOS cases and coordinated with supply chain to restore listings.

E-commerce analyticsCompetitor benchmarkingPrice Analysis (Marketing)Consumer behaviour and analysisE-commerce OptimizationMarket Research+2