Shreya Srivastava

Business Development Executive

Bengaluru, Karnataka, India4 yrs experience

Highly Stable

Key Highlights

Top performer in Business Development with high conversion rates
Successfully led strategic marketing campaigns for B2B growth
Implemented OKR frameworks to enhance team performance

Stackforce AI infers this person is a SaaS Business Development and Customer Success expert with strong analytical skills.

Contact

Skills

Core Skills

Customer SuccessClient Relationship ManagementBusiness DevelopmentSales ManagementTeam ManagementProcess Management

Other Skills

Churn ManagementCross-SellingCRM SoftwareCompetitive AnalysisLead GenerationMarket ResearchLeadershipBusiness AnalysisNegotiationTeamworkUpsellingProduct AdoptionSoftware as a Service (SaaS)Customer SatisfactionCustomer Retention

Experience

4 yrs

Total Experience

3 yrs

Average Tenure

1 yr

Current Experience

Instahyre

Customer Success Associate

Apr 2025 – Present · 1 yr · Bengaluru, Karnataka, India

Built strong relationships with clients and leadership to ensure trust and alignment.
Led onboarding sessions and shared insights to drive platform adoption.
Conducted regular check-ins, shared updates, and reinforced best practices.
Handled queries and support calls; suggested product improvements.
Delivered QBRs with usage insights and market intelligence.

Churn ManagementCross-SellingCustomer SuccessClient Relationship Management

Brightchamps

2 roles

Country Manager

Promoted

Sep 2021 – Jan 2024 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Proactively initiated and closed high-value B2B leads through strategic marketing campaigns targeting educational institutions and corporate entities.
Led teams from different verticals in planning, executing, and overseeing projects across different verticals like Renewal & Upgrade, Pre-Sales, and Product Development.
Utilized CRM software (e.g., Zoho) and Amazon QuickSight (MIS) to track sales activities, manage pipelines, and generate performance reports, enabling data-driven decision-making and process optimization.
Established Key Result Areas (KRAs) and oversaw project performance measures and Key Performance Indicators (KPIs), consistently seeking ways to enhance efficiency.
Collaborated with the marketing department to create and execute targeted marketing campaigns, leading to a 20% increase in lead generation and conversion rates.
Analyzed sales data on parameters such as region, age and campaign to uncover trends and patterns, leading to the identification of areas for improvement and growth opportunities.
Led the strategic initiative to implement OKR (Objectives and Key Results) frameworks for quarterly planning within the team, aligning team objectives with organizational goals and driving enhanced performance measurement and accountability.

CRM SoftwareCompetitive AnalysisBusiness DevelopmentSales Management

Business Development Manager

Jan 2021 – Sep 2021 · 8 mos · Bengaluru, Karnataka, India · On-site

Consistently exceeded targets, emerging as the top performer in 100+ Business Development Managers.
Generated revenue of 1.6CR with a conversion rate 40% higher than the organization’s average.
Successfully prospected and onboarded over 450 new clients within 8 months, significantly expanding the company’s customer base and market presence.
Mentored interns and provided comprehensive training in ZOHO CRM, program details, client management, objection handling, and target achievement. Additionally, managed the performance improvement plan (PIP) team, driving enhanced results and productivity from team members.

NegotiationTeamworkBusiness DevelopmentSales Management

Finibrain

Forex Market Analyst Intern

Feb 2020 – May 2020 · 3 mos · Bengaluru, Karnataka, India · On-site

Conducted analysis of currency correlations using historical data to identify patterns and trends in Forex markets.
Researched central bank, government policies, economic indicators, and geopolitical events and their impact on currency markets, presenting findings to peers and faculty members.