Aug 2020 – May 2021 · 9 mos · Castle Rock, Colorado, United States

Jul 2014 – Apr 2015 · 9 mos · Denver Metropolitan Area

• Led Agent Sales Training Team leadership and development across three offices in Denver, San Francisco, and Bellevue; managed a nine-person sales training team that served up to 1,000 sales representatives (call center environment)
• Conducted one-on-ones and led weekly (video conference) development meetings with the training team
• Helped create a formal structure for the team, including building the Training job family, JDs, compensation, performance review standards, incentives, and systems to ensure a results-driven, metrics-based training powerhouse
• Collaborated on the development and approval process of the Team Lead Program, which provided career growth for up-and-coming, high-potential leaders; supported bench strength and ensured reinforcement and consistent development for the sales floor

Apr 2014 – Present · 12 yrs 1 mo · Denver, Colorado, United States · Remote

• I help organizations turn managers into leaders who drive accountability, ownership, and results.
• Through high-energy keynotes, hands-on workshops, and practical leadership tools, I teach leaders what to say and do in the moments that matter.
• What I do:
• → Keynotes that challenge how managers think and lead
• → Workshops that turn leadership concepts into real conversations
• → Leadership tools used by thousands of leaders
• → 1:1 coaching for leaders ready to level up
• Popular topics:
• Manager vs Leader
• Accountability vs Commitment
• Leading Tough Conversations
• Turning Meetings Into Momentum
• Leadership tools:
• → Say THIS, Not THAT Cards
• → IF THIS, Then THAT Cards
• → Complete Leader Package
• → Leadership Questions Framework
• → Team Activity Cards
• Organizations bring me in to help their managers:
• communicate with clarity
• hold people accountable without micromanaging
• run better 1:1s and meetings
• build trust and ownership across teams
• Clients include:
• McDonald’s | Zillow | Thumbtack | Ace Hardware | Pie Insurance | U.S. Army National Guard
• If you're planning a leadership summit, training, or offsite, let’s talk.
• https://completeleadershipacademy.com/pages/speaking-workshops
• Need Leadership Tools? Start here: https://completeleadershipacademy.com/collections/most-popular-leadership-tools

Apr 2014 – Present · 12 yrs 1 mo · Castle Rock, CO

• Built a thriving portfolio of rental and flip properties with one goal: be the landlord I always wished I had—responsive, reliable, and committed to quality living spaces.
• Actively manage every aspect of property ownership and operations, including advertising vacancies, screening tenants, handling maintenance, and resolving tenant issues.
• Lead large-scale renovation and construction projects, managing multiple contractors while driving toward budget and timeline goals.
• Leverage property investments to generate strong cashflow and long-term returns through smart, data-driven decision-making.
• Hands-on. People-focused. Results-driven.

Apr 2014 – Present · 12 yrs 1 mo · Denver, Colorado, United States · Hybrid

• Nine years ago, my wife signed me up to coach my 5-year-old son’s flag football team. I struggled that first season—but it lit a fire.
• I committed to learning the game, studying coaching fundamentals, and bringing my corporate training background onto the field.
• I started filming videos in my backyard to help my players and their parents. I posted them on YouTube—and suddenly, other coaches were using them to build confidence and improve their teams.
• That sparked the launch of a full Youth Flag Football YouTube Channel, now helping thousands of new coaches each week.
• I provide video tutorials, drills, playbooks, and gear to support coaches as they step into this awesome role.
• Our mission is simple: build better coaches and shape future leaders around the world.
• With flag football heading to the Olympics, I’m proud to be part of this movement and the growing global community of coaches.
• https://linktr.ee/flagfootballwithcoachd
• www.YouTube.com/CoachD

Aug 2011 – Jul 2014 · 2 yrs 11 mos · Greater Denver Area

• Managed the Sales Organization Leadership Development Program, a two-part, 12-course leadership development program. Responsible for all aspects of the program; curriculum, scheduling, measurement, evaluations, pre-work, follow up, facilitation, and e-learning integration
• Partnered with business line directors and managers to provide training solutions to meet business needs and objectives
• Provided consistent performance feedback and reporting to ensure effective learning transfer of training initiatives
• Collaborated with and developed a team of top-notch trainers to provide world-class learning experiences
• Co-created the Trulia New Hire Training Program and acted as the sole New Hire Trainer for over two years; facilitated over 50 classes of up to 30 participants. Helped enhance new hire performance by up to 312% and reduce attrition to less than 5%
• Facilitated Achieve Global PSIS two-day Sales Training workshops to new hires as part of New Hire Training Program, resulting in an average of 150% to quota
• Facilitated weekly reinforcement training and development classes and reported business outcomes after rollout
• Provided consistent one-on-one and group coaching that had an immediate impact on individual and team performance
• IMPACT Award Winner, Awesome Trainer Award, and Kicka** Trainer Award

Jul 2010 – Jul 2011 · 1 yr · New York City Metropolitan Area

• Business Development: Consulted with business leaders (C-level, VPs, Directors, Managers) to provide IT talent, outsourcing solutions, and executive search services for upcoming projects (Mercedes, Door3, Animoto, Yodle, Ernst & Young). Sourced, assessed, qualified, and interviewed candidates (face-to -ace and over the phone)
• Sales Training: Provided training and development for an underperforming internal employee (call center environment)
• o Created a sales training curriculum called “Rockstar Dialing” with benchmarks and daily goals
• o Facilitated one-on-one coaching sessions, monitoring and analysis, identification of obstacles, introduction of tools, goal setting, and development of a personalized strategy for improvement
• o Reported an immediate 200% improvement in performance
• o Expanded training and delivered to regional sales team; ultimately presented to the national sales team

Jul 2006 – Jan 2009 · 2 yrs 6 mos · Jersey City, NJ

• Developed and grew client base through effective self-created phone and email outreach programs
• Negotiated and executed contracts, and received Top Produce awards

Aug 2004 – Sep 2006 · 2 yrs 1 mo · New York City Metropolitan Area

• • Converted leads into valuable customers and providing sales coaching in a call center environment

Oct 2003 – Sep 2011 · 7 yrs 11 mos · Greater New York City Area, Denver, CO

• “The Pacific” HBO Mini-Series produced by Tom Hanks and Steven Spielberg
• Various voice over, television, and commercial work including OtterBox with Peyton Manning, Hershey’s with Donovan McNabb, Starz, Starburst, Mazda, Truth, HBO, and more. On-Camera Coach for the National Flag Football organization

May 2000 – Apr 2004 · 3 yrs 11 mos · Denver Metropolitan Area

• • Promoted quickly from business sales associate to the management team providing leadership, coaching, and training to various teams in a call center environment

Sep 1997 – Sep 1998 · 1 yr · Greater Colorado Springs Area

• • First call center job - moved up quickly to Supervisor and managed a team of over 15 sales associates