Jun 2018 – Aug 2022 · 4 yrs 2 mos

• As Global Program Director of India's largest and most complex eGovernance Program I managed a large and diverse team of close to 4000 TCS employees at over 100 worldwide locations and spread across 11 sub verticals including IT Systems amd Infrastructure, Software Applications, Non IT Infra, Global Operations and Public Services Delivery, Public Relations, Media and Corp Comms, Government Relations and owned complete P&L of the Program.
• In this role I also successfully bid and won Passport Seva version 2 program for next 10 years, valued at more than one Billion USD. This program is amongst the largest eGovernance Programs being managed by TCS.
• During my tenure, Passport Seva won many accolades and awards in multiple Indian and international Industry forums. Passport Seva emerged as one of the most iconic and impactful programs in the country which shaped the eGovernance eco-system for future. It positioned India on the global map for highly efficient, transparent, large scale and world class passport services delivery to more than 100,000 citizens everyday.

Oct 2008 – May 2018 · 9 yrs 7 mos

• Rajesh was instrumental in setting up and managing All India Operations of Passport Seva Programme being executed by TCS before being elevated to the role of Global Program Director. He was responsible for overall management and delivery of passport services from 77 Passport Seva Kendras (PSKs) spread across India. Heading All India Operations of the largest eGovernance Programmes ever launched in India in Private - Public -Partnership with Ministry of External Affairs partnering with Tata Consultancy Services (TCS). Passport Seva Programme (PSP) has transformed end to end service delivery to the citizens of India by using world-class technology, process re-engineering and has helped in bringing in a huge paradigm shift in the way Government of India delivers services to its citizens.
• Leading a team of over 2500 professionals spread across 77 Passport Seva Kendras (PSKs) throughout India, he was responsible for service delviery to over 55000 citizens everyday.
• PSP has won accolades and several awards from both government as well as non- government organisations.
• During the period between 2015-17. Rajesh worked and provided support to HO DBS project of TCS based in Liverpool, UK. He managed a large team at Liverpool and provided operational, strategeic and business oversight to this large and prestigious program of UK Public Services.

Nov 2005 – Sep 2008 · 2 yrs 10 mos

• Headed Business Operations of one of the first and largest eGovernance programs - MCA21 of Government of India in partnership with TCS. The project completely transformed the registrar of company's (ROC) services and benefitted corporates, company secretaries and CAs dealing with activities such as company formations, statutory filings etc.
• Operated 52 MCA21 service delivery centres across India delivering services to professionals such as CAs and CSs . This has helped immensely to improve ease to do business index of India as the entire process is now seamless, online, digital and efficient. Recognising the massive transformation it brought in the government service delivery system, MCA21 program won the coveted Prime Minister Award.

Jan 1999 – Jan 2005 · 6 yrs

• As Regional Head - North India, Stock Holding Corporation of India (SHCIL) India's largest custodian and depository participant, Rajesh was responsible for complete trade settlements, custodial and corporate action functions for large institutional clients. On retail front, he was responsible for setting up and running operations across 40 branches in North India. He also lead several governement service initiatives of SHCIL including complete management of disinvestment processes of several governement PSUs. Rajesh was also responsible for setting up branches, recruitments, sales and marketing, general operations and launching several new services and products across North India. During this period, he was also responsible for exploring business opportunities in CIS countries and led delegations meeting key policy makers in various countries in CIS region and middle east.

May 1993 – Jun 1997 · 4 yrs 1 mo · Mumbai, Maharashtra, India

• Managed custodial business including settlements on NSE and BSE for institutional clients, custody, corporate actions, bad deliveries etc. Worked in several deparments within SHCIL and was exposed to senior level leadeeship roles.

Jan 1997 – Jan 1999 · 2 yrs

• Responsible for setting up and running SHCIL business operations for NRIs in several middle eastern countries. Rajesh lead the initiative and entered into strategic alliances with local partners in such countries and rolled out operations.