Swaroopa KS

Account Manager

Bengaluru, Karnataka, India9 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over 9 years of experience in account management.
  • Expert in stakeholder relationship building.
  • Proven track record in driving continuous improvements.
Stackforce AI infers this person is a B2B Account Management professional with expertise in stakeholder engagement and operational support.

Contact

LinkedIn

Skills

Core Skills

Account ManagementStakeholder ManagementCoachingPeople ManagementTrainingCommunication

Other Skills

Quality AuditingProgram ManagementBusiness DevelopmentInternal AuditsProject ManagementIndependent ContributorTeamworkPeople DevelopmentTeam BuildingNegotiation

About

Highly motivated and results oriented Account Manager with over 9 years experience, currently in the Executive Escalations Department specialising in Selling Partner Services. Adept at managing complex issues, building strong stakeholder relationships and driving continuous improvements.

Experience

9 yrs 6 mos
Total Experience
9 yrs 6 mos
Average Tenure
9 yrs 6 mos
Current Experience

Amazon

4 roles

Account Manager

Promoted

Jan 2022 – Present · 4 yrs 3 mos · Bengaluru, Karnataka, India

  • Account Manager contributes to solving escalated issues of Amazon Selling Partners across India and EMEA regions and acting as a voice to drive policy improvements throughout Amazon. We deep dive on issues that drive negative experience and partner with relevant stakeholders to eliminate pain points.
Quality AuditingProgram ManagementBusiness DevelopmentInternal AuditsProject ManagementIndependent Contributor+4

Associate Advisor

Nov 2020 – Dec 2022 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • Proven performer who can identify complex needs and deliver effective solutions.
Quality AuditingCoachingInternal AuditsTrainingCommunicationStakeholder Management

Associate Mentor & Trainer

Promoted

May 2018 – Oct 2020 · 2 yrs 5 mos · Bengaluru, Karnataka, India

  • Successfully handled 5+ New Hire batches as Certified Speciality Mentor & Trainer and contributed to multiple Site Level projects
People ManagementTeamworkPeople DevelopmentCoachingTeam BuildingTraining+2

SPS Associate

Aug 2016 – Apr 2018 · 1 yr 8 mos · Bengaluru, Karnataka, India

  • Acted as a primary interface between Amazon and our business partners who was responsible for providing timely and accurate operational support to partners selling on Amazon
Internal AuditsCommunication

Education

Seshadripuram Institute of Commerce & Management

Bachelor of Commerce - BCom — Accounting and Finance

Jun 2013 – Mar 2016

Vidya Vardhaka Sangha and Sardar Patel PU College

Commerce — Accounting and Finance

Jun 2011 – Apr 2013

Vidya Vardhaka Sangha Sardar Patel High School

Secondary School Leaving Certificate

Jun 1998 – Mar 2011

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