Aaron Meola

CEO

Portland, Oregon, United States18 yrs 8 mos experience

Highly Stable

Key Highlights

14+ years in Customer Success and SaaS.
Led high-performing teams in music industry.
Expert in global rights and AI-assisted workflows.

Stackforce AI infers this person is a SaaS Customer Success leader with deep expertise in the music industry.

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Skills

Core Skills

Customer Success StrategySaas LeadershipCustomer SuccessLive Video StreamingTeam LeadershipA&rTalent ManagementTouring & Live StrategyLabel ManagementA&r / CurationDigital MarketingVideo Production

Other Skills

Global Music Rights & LicensingExpansion & RenewalsProduct StrategyRevenue GrowthStrategic PartnershipsSaaS OperationsProgram ManagementOnboarding & EnablementAccount ManagementCross-functional Team LeadershipMusic Licensing & SyncRoyaltiesMarketing StrategyCopyright LawClient Relationships

About

Customer Success leader with 14+ years across SaaS and the music industry. I’ve built high-performing teams, turned complex workflows into elegant solutions, and delivered measurable results for clients ranging from Fortune 500 to music labels and publishers. I’ve held leadership roles within GTM teams at high-growth startups including Brandlive and DISCO, earning a reputation as a strategic operator and force multiplier with a customer-first lens on product, partnerships, and team operations. Earlier, I ran indie label Tender Loving Empire, releasing award-winning and charting projects while shaping the independent music ecosystem. Today, I focus on Customer Success as a strategic growth function by aligning with Product, Sales, and Marketing. I thrive at the intersection of people, product, and strategy, with a passion for global rights, sync, and AI-assisted workflows.

Experience

18 yrs 8 mos

Total Experience

3 yrs 6 mos

Average Tenure

2 yrs 2 mos

Current Experience

Disco

Head of Customer Success

Mar 2024 – Present · 2 yrs 2 mos

Leading DISCO’s Customer Success org, overseeing CSMs, Data Operations and Enablement to drive retention, growth, and scale for the world’s top music companies. DISCO is the all-in-one SaaS music management platform for catalog, rights, and sync workflows used by thousands of teams across labels, publishers and artists worldwide.

Customer Success StrategySaaS LeadershipGlobal Music Rights & LicensingExpansion & RenewalsProduct StrategyRevenue Growth

Brandlive

4 roles

Director of Customer Success

Promoted

Apr 2023 – Mar 2024 · 11 mos

Played a key role in Customer Success at Brandlive, helping enterprise clients scale high-volume video streaming and production for conferences, virtual events, and webinars. Brandlive’s platform powered global experiences for companies like Google, Disney, Nike, adidas, Goldman Sachs, AMD, Nintendo, Cognizant, and VF Corp.

Customer SuccessLive Video StreamingStrategic PartnershipsSaaS OperationsProgram ManagementOnboarding & Enablement+2

Technical Program Manager

Nov 2022 – Apr 2023 · 5 mos

Strategic Project Manager

Apr 2022 – Nov 2022 · 7 mos

Customer Success Manager

Aug 2021 – Apr 2022 · 8 mos

Tender loving empire

General Manager, Record Label

Mar 2016 – Aug 2021 · 5 yrs 5 mos · Portland, OR

Managed label operations and artist development at Tender Loving Empire (TLE), shepherding releases that earned accolades from outlets including Pitchfork and NPR alongside Billboard chart placements and an A2IM Libera Award–winning project. The label, distributed by Warner Music Group, is part of a Portland-based creative hub known for amplifying independent artists through music, art, and storytelling.

Team LeadershipTalent ManagementA&RMusic Licensing & SyncRoyaltiesMarketing Strategy+1

Hard land management

Talent Manager

Jan 2015 – Mar 2016 · 1 yr 2 mos · Portland, OR

Day-to-day manager at Hard Land Management, supporting multi-platinum selling artists across recording, touring, and brand partnerships. Responsibilities included advancing simultaneous global tours, coordinating release campaigns, and contributing to the launch of an artist fashion line. The role spanned creative strategy and business operations, bridging music, fashion, and live performance on an international stage.

Talent ManagementClient RelationshipsTouring & Live StrategyMusic LicensingA&RPublicity

Autonomous music

Artist & Brand Manager

Apr 2012 – Dec 2015 · 3 yrs 8 mos · Portland, OR

Talent ManagementPublicityDigital MarketingVideo ProductionSocial Media

Dropping gems

Record Label Manager

Dec 2009 – Mar 2016 · 6 yrs 3 mos · Portland, OR

Co-founded and ran independent label and collective Dropping Gems, curating releases and events that built an international following and earned recognition from outlets like Resident Advisor, Pitchfork and Fader. The label’s community-driven approach championed experimental electronic music, producing multiple #1 charting Bandcamp releases and hosting club nights that highlighted emerging artists across the global underground.

Label ManagementClub Promotion & Event BookingPublicityRoyaltiesA&R / CurationSync Licensing