Sean Maldonado — Business Development Executive

Senior Inside Account Representative working with inbound, outbound sales teams that are directly responsible for acquiring new customers, and up selling existing ones through new partnerships. Responsible for working a full sales cycle from the beginnings of prospecting all the way to receiving a PO while working closely with Sales Engineers, Customer Success, and cross functionally across multiple departments within the org to win business. Renewal/Customer Success specialist focused on retention and growth of SMB, Mid Market, and Large Enterprise customers in private and public sectors. Ensure customer's are healthy by working cross functionally with all departments including support, sales, product development, management, also responsible for contract negotiation, and finding and closing up sells and cross sell of cloud/SaaS solutions. On board customers and QBR’s to ensure deployment, stay aligned with data initiatives, and business objectives to mitigate churn and down sell. 19years experience selling technology specializing in SaaS solutions which include • Cloud security • End point data backup/protection • Remote office server backup/data protection • Software defined storage • Application acceleration • Cloud application backup/protection (Office 365, Box, Drop Box, Sales Force, G suite) • Data loss prevention • E-discovery enablement • Compliance monitoring • SEO/SEM Consistent top performer winning multiple awards in sales and customer success, renewals, customer retention Small business consultant providing superior customer experience, and extensive knowledge on products and solutions which include marketing, websites, DNS, etc. Responsible for up selling, cross selling multiple technologies. Exceeded all sales goals by 100-150% including VOS, VOE, VOC. Held a customer satisfaction rate of over 90%. Mentored new sales reps providing experience and knowledge. Specialties: CRM, Microsoft: powerpoint, excel, word, WebEx, Live Person, SaaS, Sales Force, Discover.org, Rainking, Zoominfo, Zoom, AWS, Azure

Stackforce AI infers this person is a SaaS sales expert with a focus on customer retention and account management.

Location: Fuquay-Varina, North Carolina, United States

Experience: 18 yrs 3 mos