Nov 2024 – Oct 2025 · 11 mos · Remote

• Role impacted by a reorganization.
• Managed global Leave of Absence administration and workplace accommodations, ensuring compliance with federal, state, and international leave laws.
• Supported entities, EORs, and international contractors across 40+ countries using Sparrow for LOA tracking and administration.
• Administered wellness and perks programs, including Benepass Lifestyle Spending Accounts & Wellness Coach.
• Ran benefits campaigns and the internal Slack wellness channel, increasing engagement by 20% in collaboration with ERG leadership.
• Conducted ROI analyses and negotiated vendor contracts, achieving a 60% cost reduction while improving program effectiveness.
• Assisted year-end budget planning by gathering data, tracking expenses, and contributing to accurate financial forecasts.
• Led U.S. open enrollment for PEO (TriNet) benefits, achieving 90% completion during passive enrollment through AI and automation tools.
• Oversaw vendor management for wellness, perks, and leave programs, ensuring service quality and alignment with company goals.
• Updated and maintained global leave policies and intranet (LumApps), ensuring accuracy and compliance in collaboration with Legal.
• Designed and implemented a global leave transition program, improving manager readiness & employee experience.
• Streamlined leave and benefits operations using AI-driven workflows and automation, improving efficiency.
• Maintained accurate records and documentation, coordinating with Payroll, Accounting, HRIS/People Technology, Events, People Business Partners, People Operations, and third-party vendors.
• Represented Zapier on a Benepass webinar speaking to how AI is transforming benefits strategy and employee experience.
• Project managed the HR by Zapier Working Group, collaborating with builders, Chief People Officer, Marketing, and Sales to develop automation/AI workflows for HR use and customer solutions.

Jan 2024 – Nov 2024 · 10 mos

• I founded and was selected to serve as the Chairperson for the Mental Health Awareness Entrata Cares Group (similar to an Employee Resource Group) for 2024. In this voluntary role, I actively promoted DEI&B within our company and created a supportive and empowering community for individuals on their personal or supportive journeys through neurodiversity. My mission built a culture of empathy and understanding, reduced the stigma surrounding mental health, and promoted holistic wellbeing.
• Planned & led quarterly meetings/hang-outs, organized mental health events and webinars, and arranged community outreach efforts.
• In March of 2024, I received the Workplace Mental Health Bell Seal Award for Entrata from Mental Health America (MHA). The Bell Seal is a first-of-its-kind workplace mental health certification recognizing employers striving to create mentally healthy workplaces for their employees, in which only 1 in 4 employers meet the standards for the Bell Seal certification.

May 2022 – Nov 2024 · 2 yrs 6 mos

• Managed all aspects of U.S. Leave of Absence, FMLA, and workplace accommodations, ensuring compliance with federal/state laws and internal policies.
• Proposed and implemented new policies, including a cost-neutral Paid Parental Leave program that improved employee satisfaction.
• Built a metrics dashboard to track LOA and accommodations trends, providing actionable insights for leadership.
• Created and maintained the benefits section of the company intranet (Google Sites) and organized HR policy content in Guru to improve employee access to resources.
• Produced benefits communications and onboarding videos in Canva to educate employees and drive engagement.
• Collaborated with brokers on plan design and implemented the Previ benefit, saving employees $1K+ annually without additional company cost.
• Supported the transition from a fully insured to self-funded medical plan, ensuring seamless implementation and transparent employee communication.
• Launched wellness initiatives including yoga classes, “Meditation Mondays,” and annual health fairs, increasing participation and overall wellbeing.
• Led open enrollment for 1,700+ employees and coordinated vendor events to boost engagement.
• Conducted RFPs for wellness and mental health vendors, enhancing program quality and alignment with company goals.
• Delivered manager training sessions on LOA and accommodations (120+ attendees) and created a manager toolkit for easy reference.
• Supported benefits integration for two acquisitions, ensuring smooth transitions and compliance.
• Maintained employee files and provided responsive support through the HR inbox and Slack.
• Implemented an employee discount and perks program to strengthen engagement and retention.
• Contributed to building a compensation philosophy and leveling structure; received mentorship on key compensation principles such as pay equity, compa-ratio analysis, and market benchmarking.

Apr 2021 – May 2022 · 1 yr 1 mo

• Promoted to Benefits Specialist within one year, demonstrating strong performance and expertise in benefits administration.
• Managed 401(k) retirement and HSA contributions, as well as purchase orders, reconciliations, and invoice payments, ensuring accuracy and compliance.
• Led yearly open enrollment and influenced the need for internal benefits and wellness communications via Microsoft Teams.
• Supported two company acquisitions, traveling to multiple locations to assist new team members and deliver in-person benefits education.
• Prepared ad hoc reports as needed to support decision-making and provide insights into benefits and financial data.
• Trained colleagues in the Benefits Admin role, encouraging a collaborative environment and contributing to their success.

May 2020 – Apr 2021 · 11 mos

• Oversaw new hire and annual open benefits enrollments, administered the company wellness program, and resolved employee concerns and questions.
• Provided day-to-day administrative support, assisted in monthly billing, and ensured accurate benefit deductions were sent to payroll.
• Conducted monthly audits using PowerBI to maintain data integrity and support strategic decision-making.
• Demonstrated expertise in Employee Navigator for benefits management and employee support.
• Assisted in ACA reporting, unemployment insurance forms, and National Medical Support Notices.

Sep 2018 – May 2020 · 1 yr 8 mos · Orem, Utah

• Administered all front office activities, including billing and scheduling, to ensure efficient daily operations and customer satisfaction
• Provided excellent customer service by answering incoming calls and emails, addressing inquiries, and resolving issues promptly
• Accurately entered data into Jackrabbit Dance software to maintain up-to-date records
• Managed studio social media accounts to enhance engagement and brand presence
• Substituted for dance classes as needed

Jan 2018 – Jul 2018 · 6 mos · Rexburg, Idaho

Oct 2016 – Dec 2017 · 1 yr 2 mos · Folsom, California, United States