May 2022 – Dec 2023 · 1 yr 7 mos

Jan 2022 – May 2022 · 4 mos

Mar 2020 – Dec 2021 · 1 yr 9 mos

Jul 2018 – Mar 2020 · 1 yr 8 mos

Apr 2016 – Jul 2018 · 2 yrs 3 mos

• In addition to existing Senior Alliance Program Manager responsibilities, expanded scope to entire partner ecosystem – Resellers, Distributors, OEM, Technology Integrators, Global Solution Providers, and Strategic Partners
• Managed a team of Partner Ops Analysts
• Partner Ops team maintains the Partner-Support alias – front line for all partner inquiries, internal and external
• CAM reports/dashboards – SFDC, territory mappings, Deal Registration and Deal Partnership reports
• Creating a process for Overlay forecasting within the regular sales forecast cadence
• Responsible for gathering partner systems and tools enhancement requests and managing the execution of approved requests
• Partner account and opportunity management – setting partner hierarchy and data management guidelines
• Managing sales compensation program for all Global Alliance Managers
• Managing the Partner Portal consolidation project

May 2014 – Apr 2016 · 1 yr 11 mos

• Worked with Divisional VPs and HR liaison to devise a quota modeling framework to determine Alliance Manager quotas
• Centralized all Global Alliance comp processing – account and opportunity management, monthly bookings reports, executive validation, auditing of compensation system
• Created partner referral process – mapped out how to accept, document and validate partner referrals
• Managed the Global Alliance budget process – OpEx and Contra funding
• Executive reporting SME – Executive QBRs, Partner QBRs, Dashboards, Forecast Reports, Partner Contribution
• Program Managed the technology integration team – sales enablement, reporting framework, SPIFF programs, events, webinars
• Documented operational processes and created repository framework in Jive

Sep 2013 – May 2014 · 8 mos

• Managing all aspects of automated reporting for the North American Cloud Sales team - Being the single point of contact for the EVP and her management team
• Trained the NAA sales team on BI reporting and became the front line support for the all levels of sales and executive management – Created training documents and user guides for the management teams
• Created a “Forecast Detail” report that pioneered the automation of the forecast process – the first step to Excel decommissioning and full reliance on BI reporting – all within the OBIEE 11g platform
• Developed a relationship with all strategic partners, (i.e. Finance, Sales Consultants, Alliance & Channels, etc) to create a more robust, inclusive and complete reporting framework

Jun 2012 – Sep 2013 · 1 yr 3 mos

• Created reports, analysis, and PowerPoints for Quarterly Business Reviews and weekly forecast calls
• Created ad-hoc reports based on Executive management requests and P1 requests
• Point of contact for all automated reporting within the Sales Operations team
• Created documentation and trained the NAA team on automated reporting systems

Nov 2011 – Jun 2012 · 7 mos · Dublin, CA

• Built reporting & analytics framework and documentation for Marketing and Sales Executive teams;
• Built a dynamic pipeline model to forecast and set FY12 targets/goals for the Marketing/Sales teams;
• Created Executive Dashboard in SFDC to track the marketing demand waterfall and pipeline health.
• Customized & standardized marketing waterfall and pipeline health dashboards

Dec 2007 – Jul 2011 · 3 yrs 7 mos

• Marketing Operations Manager – Marketing Metrics Acceleration Team
• Identified areas for amplification as well as course correction by doing more predictive modeling
• Created a consistent set of metrics and benchmarks based on marketing results & industry standards
• Created a global marketing forum to standardize metrics, streamline reporting dashboards, training, and increase metrics adoption while leveraging existing data foundations and analytical capabilities
• Marketing Operations Manager – Integrated Plan of Record (iPOR) Team
• Analyzed field marketing investment and metrics data for future investment recommendations;
• Managed and documented the iPOR process – central point of contact for the marketing teams;
• Managed the metrics and budget process for the Emerging Markets marketing team
• Marketing Program Manager – Wireless/Mobility Team
• Created collateral for new marketing programs with theatre marketing and solutions marketing teams;
• Managed the theatre marketing teams to ensure proper execution of committed programs;
• Managed the budget, PO, and metrics process for the Mobility/Wireless team
• Created a new process for tracking & reporting partner results;

Jan 2004 – Jan 2005 · 1 yr

Sep 2002 – Dec 2007 · 5 yrs 3 mos

• Managed the sales process by targeted analysis of the client to offer tailored & innovative solutions;
• Managed the new account process by creating and implementing internal routines and procedures;

Sep 2000 – Aug 2002 · 1 yr 11 mos

• * Created and implemented the purchasing, shipping/receiving, and inventory/assembly procedures; Designed and maintained analyses and reports for weekly management meetings