Kinshi Garg

Business Development Executive

Bengaluru, Karnataka, India9 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in driving revenue growth.
  • Expert in customer experience management.
  • Strong background in e-commerce and account management.
Stackforce AI infers this person is a B2C e-commerce professional with a strong focus on customer engagement and business development.

Contact

Skills

Core Skills

Customer Experience ManagementBusiness DevelopmentAccount ManagementCustomer EngagementMarket AnalysisSales Management

Other Skills

Customer SatisfactionBusiness Process ImprovementKey MetricsStakeholder ManagementProblem SolvingAttention to DetailNew Business OpportunitiesMulti-disciplinary TeamsUser Experience (UX)Critical ThinkingE-commerceMicrosoft ExcelMarket ResearchOperations ManagementConsumer Behaviour

About

Category and Growth Manager- Amazon || Ex- Adobe, MakeMyTrip || IMI Delhi 2016

Experience

9 yrs 6 mos
Total Experience
1 yr 11 mos
Average Tenure
5 yrs
Current Experience

Amazon

3 roles

Senior Category Manager

Promoted

Oct 2023Present · 2 yrs 7 mos

  • Women Clothing- Lingerie, Sleepwear and Activewear Categories
Customer SatisfactionBusiness Process ImprovementKey MetricsCustomer Experience ManagementStakeholder ManagementProblem Solving+7

Category Development Manager

Apr 2022Sep 2023 · 1 yr 5 mos

  • Women Clothing- 3P business and Activewear & Maternity Categories
Customer SatisfactionBusiness Process ImprovementKey MetricsCustomer Experience ManagementStakeholder ManagementProblem Solving+7

Category Business Development Manager

Mar 2021Mar 2022 · 1 yr

  • Men's Clothing
Customer SatisfactionBusiness Process ImprovementKey MetricsCustomer Experience ManagementStakeholder ManagementAttention to Detail+5

Toastmasters international

Club Secretary

Jul 2020Dec 2020 · 5 mos · Gurugram, Haryana, India

Make my trip

2 roles

Account Manager- Global Key Accounts

Promoted

Jun 2019Feb 2021 · 1 yr 8 mos · Gurgaon, India

  • Responsible for the account management of partnerships & driving sustainable performance
  • Continuous engagement with corporate teams of global chains (Accor, Hilton, Marriott, Radisson, Taj & Others) while maintaining the business metrics, analysis
  • Grow net revenue by creating marketing plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness.
  • Review monthly production reports and provide feedback to top producing chains with further plan and execute deliverables.
  • Build MIS & market intelligence reports, prepare geography wise and service wise sales plans and achieve them. Share insights on market and industry with the clients and internal stake holders.
  • Networking, Deal initiating, negotiation & closing deal with the clients.
Customer SatisfactionBusiness Process ImprovementKey MetricsCustomer Experience ManagementStakeholder ManagementProblem Solving+6

Area Business Manager - London Market

Nov 2018May 2019 · 6 mos · Gurgaon, India

  • Identify key markets and the types of hotel products that would complement current product offerings and revenue growth
  • Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, participating in weekly market review meetings, maintaining 9 month running inventory and rates, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on websites
  • Maintain key accounts by conducting weekly competitive analysis for key markets, report findings and make adjustments monitor, evaluate and report on individual accounts and markets progress toward weekly, monthly and annual targets, provide educational seminars, take advantage of merchandising/advertising opportunities, identify opportunities for growth, initiate annual contract renewal process for larger accounts
  • Establish and maintain supplier relationships, train partner hotels on extra-net and the wholesale business, review monthly production reports and provide feedback to top producing hotels, plan and execute market site visits as agreed with Region
  • Handling Business Development Teams and ensuring that team targets are met collectively and individually
Key MetricsCustomer Experience ManagementStakeholder ManagementNew Business OpportunitiesCustomer EngagementBusiness Development+1

Adobe

Sales Manager at Adobe for Creative Cloud- North America Market

Jul 2018Oct 2018 · 3 mos · Noida Area, India

  • Accountable to drive & generate revenue for the Creative cloud business unit
  • Achieve Weekly, Monthly & Quarterly targets for conversion rate and revenue
  • Prepare and present tailored presentations/proposals to clients based on their objectives
  • Develop strong, strategic relationships with customers to identify and leverage on the customers' business goals, growth strategies and profit drivers to deliver the appropriate Adobe value proposition/sales solution strategy
Customer SatisfactionCustomer Experience ManagementCustomer EngagementSales Management

Hdfc bank

Corporate Sales Manager

May 2016Jun 2018 · 2 yrs 1 mo · New Delhi Area, India

  • Corporate Sales Manager- Personal Loans(Retail Assets)
  • Maintaining/Engaging in cordial relationship with existing corporates to identify new opportunities and scale up the existing ones
  • Acquiring new corporate relationships
  • Leading a team of 15+ creative and dedicated staff. Supervising with communicating job expectations and provide direction, support, motivation to the team to achieve assigned targets Drive sales and increase business and meet the assigned targets
  • Cross functional approach for handing the business development end-to-end
  • Implementing strategic goals for marketing campaigns, serving as a territory manager
  • Responsible for resolving problems, identifying and analyzing trends, monitoring competitor activities and customer needs
Customer SatisfactionCustomer Experience ManagementMulti-disciplinary TeamsCustomer EngagementSales ManagementBusiness Development

Cogitohub

Marketing Intern

Apr 2015May 2015 · 1 mo · Greater Delhi Area

  • Business Development for the company.
  • Developing content for the website
  • Tool Development for evaluating the aptitude of the students and deciding a career function for them.
  • Workshop development which included designing an experiential component & an assessment of personality, aptitude and interests to suggest career function and industry to students.
Attention to Detail

Education

IMI Delhi

Master of Business Administration (M.B.A.) — Marketing

Jan 2014Jan 2016

College Of Technology, G.B.P.U.A&T, Pantnagar

Engineer's Degree — Computer Engineering

Jan 2010Jan 2014

Hopetown Girls School

Intermediate — Science with Computers

Jan 2008Jan 2010

St Joseph's Convent School, Kotdwar

High School — Science

Jan 2003Jan 2008

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