Aug 2024 – Mar 2026 · 1 yr 7 mos

Jul 2023 – Aug 2024 · 1 yr 1 mo · Malaysia

• IWG is the world's global market leader in hybrid working and offers an unparalleled platform that supports many thousands of businesses and over 8 million customers in over 120 countries. With an emphasis on technology and product innovation IWG offers flexible and sustainable work solutions to professionals of all kinds whether working from home, on the road, in hubs, in regional / local offices or at collaborative headquarters. With a growth rate of 30% year on year, IWG is set to expand its network to 30,000 locations over the next decade.
• Help to find the right solution for new and existing customers when they express interest in one of the products such as Offices, Virtual Offices, Lounge Access to mention just a few.
• Working with businesses of all sizes across a multitude of industries and the role that involves engaging with the customers and prospects via a number of channels, including phone, email, SMS and web chat.
• Recommend improvements that will positively impact sales and efficiency.
• Work efficiently and effectively in line with company procedures and guidelines, delivering good results against key performance indicators (customer satisfaction, productivity and deal volume)
• Skills: Sales • Account Management • Customer
• Relationship Management (CRM)

Aug 2022 – Jul 2023 · 11 mos · London Area, United Kingdom