R

Reena Merchant

Head of Design

San Francisco, California, United States22 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 20 years of design and management experience.
  • Leadership roles at Google and Sony PlayStation.
  • Advisory board member for UC Irvine's MHCID program.
Stackforce AI infers this person is a User Experience leader in the Tech and Gaming industries.

Contact

Skills

Other Skills

Usability TestingEntrepreneurshipRequirements AnalysisWire FramingInformation ArchitectureWeb DesignGraphic DesignUser InterfaceOperations ManagementUser Experience (UX)Design ThinkingLeadershipPublic SpeakingRelationship ManagementMindfulness

About

Reena is currently on the User Experience leadership team at Google. Previously, she was Sr. UX Manager at Sony PlayStation and Sr. Customer Experience Manager at Citrix, leading design of the flagship product, GoToMeeting. Reena has also held the position of UX Manager at Rogers Communications Inc. and has managed a design team at BlackBerry. She has over 20 years of design and management experience, and has additionally designed for CGI Group, Bell Canada, and Ontario Power Generation. Reena's graduate studies at California College of the Arts have equipped her with an MBA in Design Strategy. Previously, Reena graduated with a specialization in Computer Science from the University of Toronto and also attended the Art Institute of Toronto specializing in Digital Graphics Design. Reena is currently an advisory board member for the Master of Human Computer Interaction and Design (MHCID) program at the University of California, Irvine. Additionally she has conducted design research and teaching projects for OCAD University, University of Toronto, and California College of the Arts. Speaking Engagements: Lead & Empower Her - Podcast, 07/23 Women Gone Wild Launch Gala, 06/23 MVP College of Architecture India - Guest Lecture, 03/23 The Rhonda Swan Show - Podcast, 12/22 Commencement Address, UC Irvine MHCID, 09/21 Just Stories with BT - Podcast, 08/21 Toronto Tech Summit, 09/20 Distributed - Podcast, 08/20 UC Irvine MHCID Presentation, 08/20 The Futur - Podcast, 06/20 SF Design Week Panel by Adobe, 06/20 Well, Now What?! - Podcast, 04/20 Flik - Interview, 09/19 Elevate Tech Fest 2019 - Keynote, 09/19 The Kamla Show - TV Interview, 08.19 Quadient CX Day 2019 - Opening Keynote, 06/19 Toronto Tech Summit Keynote, 05/19 BLND: Design + Business Conference Keynote, 03/19 Design Strategy Entrepreneurs Collective Workshop, 03/19 KeepCoding Spain Webinar, 01/19 California College of the Arts - DMBA Guest Speaker, 09/18 Women of Silicon Valley, 03/18 Hexagon UX Panel, 02/18 RGD Design Thinkers Toronto, 11/17 UC Irvine - MHCID Industry Panel, 09/17 RGD Ontario - Future by Design Panel, 04/17 California College of the Arts - DMBA Career Event, 11/16 Toronto Tech Summit - Opening Keynote, 10/16 UC Irvine - MHCID Industry Panel, 09/16 California College of the Arts - Collaboration Workshop, 09/15 California College of the Arts - DMBA Guest Speaker, 08/15 San Francisco Design Week, 06/15 UX STRAT Conference, 09/13 Santa Barbara UX Meetup, 08/13 Marketable UX, 11/12 Design + Think + Passion, 11/11 Pecha Kucha Night Toronto, 04/11 RGD Panel: The Future of Design, 01/11

Experience

22 yrs 4 mos
Total Experience
4 yrs 1 mo
Average Tenure
10 yrs 4 mos
Current Experience

Google

2 roles

Director of UX, Google Search

Jan 2024Present · 2 yrs 4 mos

  • Leading design for the core Google Search experience

Director of UX, YouTube Ads

Jan 2017Dec 2023 · 6 yrs 11 mos

  • YouTube Ads viewer experience leadership: managed design, research, and UX engineering team

Ourvoice

Founder

Jan 2019Present · 7 yrs 4 mos

  • OurVoice is a community organization dedicated to helping strengthen our self esteem and authentic presence
  • www.iamourvoice.com

Uc irvine

Advisory Board Member

Jan 2016Present · 10 yrs 4 mos

  • Member of the UCI Master of Human Computer Interaction and Design (MHCID) industry advisory board

Sony playstation

Sr. User Experience Manager

Jan 2016Jan 2017 · 1 yr

  • Sony PlayStation Video and Music user experience team leadership

California college of the arts

Graduate Teaching Assistant

Jan 2015Jan 2015 · 0 mo

  • Teaching assistant for MBA in Design Strategy program at California College of the Arts

Rosenfeld media

Strategy Consultant

Jan 2014Jan 2014 · 0 mo

  • Business model innovation and growth planning using customer centric, design thinking methodologies

Axis dance company

Strategy Consultant

Jan 2014Jan 2014 · 0 mo

  • Operations and marketing strategy consulting via customer centric innovation and design thinking methodologies

Citrix

Sr. User Experience Manager

Jan 2012Jan 2016 · 4 yrs

  • GoToMeeting user experience team leadership; managed UX design, research, and writing team

Rogers communications

User Experience Manager

Jan 2011Jan 2012 · 1 yr

Ocad university

Graduate Research Assistant

Jan 2011Jan 2012 · 1 yr

  • Graduate Research Assistant in data visualization at OCADU/YorkU/UofT joint research collaboration: Centre for Innovation in Information Visualization and Data-Driven Design (CIV-DDD)
  • Conducted research for RBC, The Globe and Mail, and others

Blackberry

User Experience Team Lead

Jan 2007Jan 2011 · 4 yrs

  • Managed BlackBerry Platform Services Group design team (Visual Design, UX)

Cgi

Senior Consultant

Jan 2004Jan 2007 · 3 yrs

  • Held Team Lead, Business Systems Analyst, Project Manager and Developer positions

Blackberry

Software Developer

Jan 2003Jan 2003 · 0 mo

Ontario power generation

2 roles

Instructional Designer

Jan 2002Jan 2002 · 0 mo

Instructional Designer

Jan 2001Jan 2001 · 0 mo

Education

California College of the Arts

MBA — Design Strategy

The Art Institutes

Digital Graphics Design

University of Toronto

BSc — Computer Science - Information Systems Stream

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