Prashanth Sundaram

CEO

Singapore, Singapore9 yrs 10 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over $10M in enterprise deal closures.
  • 125% YoY revenue growth through strategic market expansion.
  • Expert in AI-driven solutions for C-suite stakeholders.
Stackforce AI infers this person is a SaaS expert with a strong focus on AI-driven business solutions.

Contact

Skills

Core Skills

Account ManagementCustomer SuccessSales

Other Skills

Artificial Intelligence (AI)Account DirectorsC-Suite SellingOrganizational LeadershipBusiness-to-Business (B2B)Customer ExperienceCustomer Relationship Management (CRM)Business IntelligenceConsultingRisk ManagementData AnalysisInvestment ManagementFinancial AnalysisCorporate FinanceFinancial Modeling

About

๐˜€๐˜‚๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฎ๐—บ.๐—ฝ๐—ฟ๐—ฎ๐˜€๐—ต๐—ฎ๐—ป๐˜๐—ต@๐—ด๐—บ๐—ฎ๐—ถ๐—น.๐—ฐ๐—ผ๐—บ | ๐—ฆ๐—ถ๐—ป๐—ด๐—ฎ๐—ฝ๐—ผ๐—ฟ๐—ฒ๐—ฎ๐—ป ๐—ช๐—›๐—ข ๐—œ ๐—”๐—  LinkedIn Local Singapore Host | HBX - Harvard Business School I'm a Singaporean who proudly served National Service in the Singapore Police Force. A performance-driven Sales Leader & Account Director with over $10M+ in enterprise deal closure, regional P&L management and an AI & SaaS specialist. ๐—ช๐—›๐—”๐—ง ๐—œ ๐——๐—ข I am currently the Country Head for Singapore at X0PA.AI. I am a results-oriented leader with over 10 years of experience navigating the intersection of finance, technology, and regional business operations. I manage regional P&L and have driven a 125% YoY increase in revenue through strategic market expansion and the orchestration of complex commercial frameworks. My expertise lies in transforming high-level business challenges into scalable digital solutions. Whether I am engaging with C-suite stakeholders (CHROs, CIOs, CDTOs) to align AI-driven solutions with global organizational goals or leading cross-functional teams of 10+, my focus remains on operational efficiency and sustainable growth. Aside from building sales strategies and account plans for expansion and retention, I am actively involved in events, to speak and present at various forums. ๐—ช๐—›๐—”๐—ง ๐—œ ๐——๐—ข ๐—ข๐—™๐—™๐—Ÿ๐—œ๐—ก๐—˜ Outside of work, I divide my time between the basketball court and the violin, the hiking trail and the gym, or the kitchen and the travel terminal, often punctuated by volunteering and a shot of whisky. ๐—ž๐—˜๐—ฌ๐—ช๐—ข๐—ฅ๐——๐—ฆ Country Head, Account Director, Customer Success Director, Account Manager, Account Executive, Client Relationship Management, Customer Success, Team Player, Pre-Sales, Consultant, Business Development, Relationship Building, Sales, Sales Execution, Solutions Architect, Implementation Expert, Client Success, Head of Customer Success, APAC Customer Success, LBFalumni.

Experience

9 yrs 10 mos
Total Experience
2 yrs 5 mos
Average Tenure
5 yrs 5 mos
Current Experience

X0pa ai

3 roles

Country Head / Account Director

Promoted

Jul 2022 โ€“ Present ยท 3 yrs 10 mos ยท Singapore

  • AI-driven HR technology B2B SaaS platform specializing in automated recruitment and talent management solutions.
  • ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: Lead a 10+ person cross-functional team across sales and customer success to drive unified regional business operations.
  • ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต: Directly responsible for regional P&L, driving a 125% YoY increase in regional revenue through strategic market expansion and high-level project expenditure oversight.
  • ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—Ÿ๐—ถ๐—ณ๐—ฒ๐—ฐ๐˜†๐—ฐ๐—น๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Optimized the regional sales funnel, increasing lead-to-close velocity by 25% through intensive training and up-skilling of Sales Directors.
  • ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐˜ƒ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Secured multi-year enterprise contracts by engaging CHROs, CIOs, and CDTOs to align AI-driven HR solutions with global organizational goals. Foster key partnerships and engage high-level stakeholders to navigate complex market challenges.
  • Keywords:
  • Solution Architect, Account Director, AI Consultant, Sales, Customer Success Director, Client Success
Artificial Intelligence (AI)Account DirectorsC-Suite SellingOrganizational LeadershipBusiness-to-Business (B2B)Customer Experience+44

Head of Customer Success / CS Director

Promoted

Jan 2022 โ€“ Jul 2022 ยท 6 mos ยท Singapore

  • ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—˜๐˜…๐—ฝ๐—ฎ๐—ป๐˜€๐—ถ๐—ผ๐—ป: Consistently hit targets for cross-sell and up-sell revenue by identifying opportunities within enterprise accounts.
  • ๐—ฃ๐—ผ๐—ฟ๐˜๐—ณ๐—ผ๐—น๐—ถ๐—ผ ๐—ฃ๐—ฟ๐—ผ๐˜๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป: Maintained a churn rate of <3% by building account-specific retention playbooks. Solved client challenges by providing bespoke solutions across the recruitment lifecycle.

Customer Success Manager

Dec 2020 โ€“ Jan 2022 ยท 1 yr 1 mo ยท Singapore

  • ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฆ๐˜๐—ฎ๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Established processes for CSMs to facilitate scalable growth and operational efficiency.
  • ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐—ฉ๐—ฎ๐—น๐˜‚๐—ฒ ๐—ฅ๐—ฒ๐—ฎ๐—น๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Directed end-to-end technical implementation and change management of complex AI solutions.

Repro inc.

Regional Pre-Sales Manager (Consultant | Solution Provider | Pre-Sales)

Mar 2020 โ€“ Nov 2020 ยท 8 mos ยท Singapore

  • Technology that enables businesses to create a highly personalized, highly engaging buyer journey for their customers.
  • ๐—ฃ๐—ถ๐—ฝ๐—ฒ๐—น๐—ถ๐—ป๐—ฒ ๐—”๐—ฐ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Partnered with inside sales teams to reduce lifecycle duration and ensured high conversion by qualifying high-fit prospects and seeing them to closure.
  • ๐—–๐—ฟ๐—ผ๐˜€๐˜€-๐—™๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Parter with regional marketing, sales and post-sales teams to align digital initiatives and drive unified regional growth.
  • Keywords:
  • Pre-Sales, Solution Architect, Consultant, Sales, Account Managing, Customer Success, Client Success, Post-Sales

Impress.ai

Customer Success Manager (Account Manager | Relationship Manager | Client Success)

May 2018 โ€“ Feb 2020 ยท 1 yr 9 mos ยท Singapore

  • Conversational AI enterprise grade recruitment platform to automate screening, interviewing and shortlisting of candidates at scale.
  • ๐——๐—ฒ๐—ฎ๐—น ๐—–๐—น๐—ผ๐˜€๐˜‚๐—ฟ๐—ฒ: Successfully closed deals totaling $2M across various contract sizes and scopes for enterprise and public sector clients.
  • ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€-๐˜๐—ผ-๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ฉ๐—ฒ๐—น๐—ผ๐—ฐ๐—ถ๐˜๐˜†: Streamlined implementation to a 22-day onboarding process while maintaining 100% client retention record.
  • Keywords:
  • Account Manager, Client Success, Sales Operations, Post Sales, Client Relationship Management, Customer Success

Singapore police force

National Service - Police Officer

Dec 2012 โ€“ Dec 2014 ยท 2 yrs ยท Singapore

  • Operationally Ready Date: 11th December 2014
  • Served the Singapore Police Force as a Neighbourhood Police Centre Officer at Rochor Neighbourhood Police Centre.
  • Achievements during tenure:
  • Home Team Operational Service Medal for Little India Riot on 8th Dec 2013
  • Best Police National Service Force (PNSF) Award June 2014 for exceptional performance
  • Took initiative as Team Treasurer and encourage Team bonding Activities
  • Commanderโ€™s Award for Little India Riot

Education

University of London

Bachelor's of Science (Honours) โ€” Banking and Finance

Jan 2014 โ€“ Jan 2018

Harvard Business School Online

Certificate in Leading with Finance

Jan 2018 โ€“ Jan 2018

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