Shipra Kulhare — Customer Success Manager
🌍 Customer Success Manager | SaaS Specialist | Immediate Joiner With 5 years of experience in Customer Success Management, I've had the privilege of working with diverse clients across AMER, EMEA, and APAC. My expertise lies in driving customer satisfaction, retention, end-to-end renewal management, and growth within the SaaS industry. Proficient in the following tools : - CRM & Customer Success Platforms: Salesforce (SFDC), Gainsight - Project Management & Collaboration: JIRA, Asana - Customer Support Tools: Freshdesk Reach out to me at shipra.kulhare@gmail.com
Stackforce AI infers this person is a Customer Success Manager specializing in SaaS with a strong focus on account management.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 1 mo
Skills
- Customer Success
- Account Management
- Sales
Career Highlights
- 5 years of experience in Customer Success Management.
- Expertise in driving customer satisfaction and retention.
- Proficient in Salesforce and Gainsight for customer success.
Work Experience
Orca Security
Customer Success, EMEA (5 mos)
Confluent
Customer Success Manager, EMEA (1 yr 3 mos)
TheHouseMonk
Manager, Customer Success - APAC (1 yr)
McAfee
Associate Customer Success Manager, North America (7 mos)
Freshworks
Key Account Manager - UK (7 mos)
Reliance Communications
Key Account Manager (1 yr 3 mos)
Mobius Knowledge Services
Sales and Marketing Intern (1 mo)
Education
Master of Business Administration (M.B.A.) at SRM IST Chennai
Bachelor of Engineering - BE at Gyan Ganga Institute of Technology and Sciences
High School at Kendriya Vidyalaya
