Saravanan Murugesan

Operations Associate

Chennai, Tamil Nadu, India11 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Over 10 years of diverse experience in sales and marketing.
Proven track record in driving operational excellence.
Expert in managing teams and enhancing customer engagement.

Stackforce AI infers this person is a B2C operations and sales expert with a strong focus on supply chain management.

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Skills

Core Skills

People ManagementOperational EfficiencySupply ManagementP&l Management

Other Skills

Creative Problem SolvingProgram ManagementNew Business DevelopmentConflict ManagementLogistics ManagementPeople DevelopmentSales Operations ManagementBusiness OperationsProfit & Loss ManagementTeam ManagementSupply Chain ManagementSales ManagementSupply Chain OptimizationData ManagementSales Process

About

A seasoned professional with over 10+ years of experience spanning diverse industries in sales, marketing, and business operations. A strategic thinker and results-driven marketer, adept at navigating complex challenges and delivering impactful outcomes. Known for a growth-oriented mindset and unwavering dedication, demonstrated through successful collaborations with various organizations. Proven ability to devise and execute strategies that drive business performance and operational excellence.

Experience

11 yrs 1 mo

Total Experience

2 yrs 2 mos

Average Tenure

2 yrs 5 mos

Current Experience

Zepto

Senior Manager | Dark Store & Last-Mile Operations

Dec 2023 – Present · 2 yrs 5 mos · Chennai, Tamil Nadu, India · On-site

Creative Problem SolvingPeople ManagementOperational Efficiency

Vahan inc.

Manager - Supply Acquisition

Sep 2021 – Dec 2023 · 2 yrs 3 mos · Tamil Nadu, India

Helping Blue-collar workers find Jobs.
Handling Chennai & ROTN Supply Operations by leading a team of External Supply Vendors & FOS team across the Region.
Responsible for Region P&L and cost-benefit analysis to ensure utilization of funds for the region.
Designed and Implemented Incentives constructs that maximize the engagement of the Supply vendors on our platform.
Led a team of BDEs who will be sourcing Supply Vendors on our platform.
Led a team of Field Recruiters and Tele callers to bring in Supply across active clients.

Program ManagementSupply ManagementP&L Management

Uber

Supply Growth Lead

Sep 2019 – Aug 2021 · 1 yr 11 mos · Chennai, Tamil Nadu, India

Single Handle leading a new supply team with 50BDEs (Internal& External) for Chennai by bringing in consistent supply on two products Car & Auto.
Deep analysis on Hyperlocal markets and tapping the Supply by measuring the Footfalls.
Main goal is to increase the CbyR % to increase the overall revenue and Market Share.
Handling a team of Tele callers to engage with Driver's for query handling & Retention Management.

Lemon peak

Sales Operations Team Lead

Oct 2016 – Aug 2019 · 2 yrs 10 mos · Chennai Area, India

Recruit, train and lead a Telesales team of 50 Voice Sales Executives to manage everyday sales targets for US Telecom Services AT&T DIRECTV (US Market).
Worked with the Marketing team to create innovative ads to increase the call volume (inbound calls).
Customer service & Retention Management with 15 Voice Associates to increase Customer engagement with the service.
Responsible for monthly revenue of 1.5 CR+ achieved.
Creation of Sales Dashboards & Reports for Management.