Jeevesh Sharma — Operations Associate
With nearly three years of experience in the quick commerce industry, I have a proven track record of driving growth and enhancing customer retention in highly competitive markets. At Zepto, I lead transformative initiatives focused on growth, including customer lifecycle management, user retention, ARPU expansion, and subsidy design. My strategies have been instrumental in optimizing revenue retention, capital allocation, and overall business efficiency. Notably, I spearheaded the design of the Pricing infra, subsidy and user cohorting tooling of the company. In my role as a Program Manager at an insuretech company, I led the pricing and reinsurance of insurance products by developing expected credit loss models based on past claims, significantly improving the P&L. Additionally, as a Product Manager at an NBFC, I handled products contributing to 45% of the company’s portfolio, developed a credit assessment scorecard, and launched two new products that enhanced customer retention.
Stackforce AI infers this person is a Fintech and E-commerce professional with strong expertise in user retention and pricing strategies.
Experience: 7 yrs 10 mos
Skills
- Customer Retention
- Pricing Strategy
- Product Management
Career Highlights
- Led transformative initiatives in user retention.
- Designed pricing infrastructure for competitive advantage.
- Developed credit appraisal scorecard saving 300+ man hours.
Work Experience
Careem
Senior Manager (1 yr 2 mos)
Zepto
Director User Retention (1 yr 10 mos)
Assistant Director Pricing (1 yr 3 mos)
IndusInd Bank
Avp Decision science analytics (4 mos)
Zopper
Program Manager (10 mos)
Vistaar Financial Services Pvt Ltd
Product Manager (1 yr 11 mos)
Researchwire Knowledge Solutions Pvt. Ltd.
IP Consultant (6 mos)
Education
pgp at Indian Institute of Management Kashipur
Bachelor of Engineering (B.E.) at PEC University of Technology, Chandigarh
front end development at freeCodeCamp
