Mohak Bhareja

Business Development Executive

North Delhi, Delhi, India9 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

10+ years in Key Account & Program Management
Expertise in enterprise merchant lifecycle management
Proven track record in driving revenue growth

Stackforce AI infers this person is a Fintech professional with strong capabilities in enterprise payments and program management.

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Skills

Core Skills

Enterprise Key Account ManagementProgram ManagementP&l Management

Other Skills

Vendor & Stakeholder ManagementAPI Integrations & POS DeploymentsSoft SkillsManagement ConsultingCommunicationRevenue Operations & P&L TrackingCompliance & Audit HandlingCross-functional Team LeadershipRFP & Bid ManagementProcess Optimization & SOP DesignMerchant Lifecycle OwnershipFASTag / NETC / NCMC EcosystemsTransit & Tolling Program OperationsContract Negotiation & Commercial ClosuresProblem Solving

About

Results-driven Key Account & Program Management professional with 10+ years of experience managing enterprise merchants, transit ecosystems, and large-scale digital payment programs. Currently leading enterprise merchant integrations and NCMC transit operations at Paytm across FASTag, tolling, parking, vending, and metro corridors. Proven expertise in end-to-end merchant lifecycle management — from commercial negotiations and onboarding to technical integrations, settlement governance, and compliance alignment. Strong track record of handling multi-crore transaction portfolios, driving process optimization, and delivering seamless program execution across cross-functional teams. Skilled in managing large enterprise accounts, transit service providers (TSPs), vendor ecosystems, and regulatory stakeholders while ensuring operational continuity and revenue growth.

Experience

9 yrs 3 mos

Total Experience

4 yrs 7 mos

Average Tenure

8 yrs 10 mos

Current Experience

One97 communications limited

5 roles

Deputy Manager – Key Accounts & Program Management

Promoted

Mar 2025 – Present · 1 yr 2 mos · On-site

Own end-to-end enterprise merchant lifecycle including onboarding, POS/API integration, commercial negotiation, agreement closure, and go-live execution.
Manage transit programs covering FASTag, tolling, parking, vending machines, and NCMC metro/bus corridors.
Lead hardware and API integrations for vending payment systems across new merchant categories.
Handle Airtel Payments Bank coordination for Transit Service Provider (TSP) operations across NCMC corridors.
Support 8 active metro corridors and 20+ toll plazas nationwide.
Drive multi-crore annual commercial agreements through negotiation committees and board approvals.
Oversee vendor onboarding, payout cycles, settlement tracking, and compliance registers.
Act as escalation SPOC for enterprise clients resolving reconciliation, payout, and transaction issues.

Vendor & Stakeholder ManagementAPI Integrations & POS DeploymentsEnterprise Key Account ManagementProgram Management

Assistant Manager – Program Management (Transit Vertical)

Promoted

Apr 2022 – Mar 2025 · 2 yrs 11 mos · On-site

Managed FASTag, tolling, parking, and NCMC portfolios processing lakhs of monthly transactions.
Built structured SOP frameworks for FASTag parking rollouts across commercial sites.
Led P&L tracking and reconciliation governance across transit programs.
Directed full legal agreement lifecycle including risk, compliance, and finance approvals.
Established RFP documentation processes and built internal bid-support capability.
Executed FASTag TSP migrations with zero downtime.
Closed audit observations through process re-engineering and governance models.

Soft SkillsManagement ConsultingProgram ManagementP&L Management

Junior Manager – Key Accounts & Operations

Apr 2020 – Apr 2022 · 2 yrs · On-site

Managed live enterprise merchants post go-live across 4 transit verticals.
Launched promotional campaigns to drive FASTag and parking adoption.
Owned FASTag inventory lifecycle — forecasting, vendor negotiation, procurement, reconciliation.
Supervised NETC transaction flows across 20 toll plazas.

Team Lead – Merchant Programs

Promoted

Mar 2016 – May 2018 · 2 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

Led merchant onboarding via Salesforce CRM for transit projects.
Managed branding and marketing rollouts across multiple cities.
Tracked deployment milestones and agreement documentation.

Senior Associate – Operations

Aug 2015 – Mar 2016 · 7 mos · Noida, Uttar Pradesh, India · On-site

Managed large freight goods category across fulfillment centers. Improved operational efficiency across SEED and PNP facilities through workflow redesign.
Monitored daily dispatch volumes and facility productivity metrics. Implemented process improvements reducing order handling delays.
Coordinated warehouse teams for inventory accuracy. Supported logistics planning and dispatch execution